AT&T 2.1.1 manual Overview, Integrated Systems

Overview and Testing

Overview

Before you can implement the initial AUDIX Voice Power system, the necessary hardware and software components must already have been installed.

Your Account Team or Implementation Manager can verify that the necessary hardware and software have been installed. If they have not been installed, contact your Account Team Representative before proceeding.

Your Account Team or Implementation Manager can also tell you whether you have an integrated or non-integrated system. Once you have determined which kind of system you have, look for the terms “integrated only” or “non-integrated only” in the information in this chapter as well as Chapters 2 and 3. Use only the information that applies to both systems plus the information that applies to your system only.

Integrated Systems

In the integrated mode, identification of the caller and called person is sent from the switch. As a result, callers do not have to enter extension numbers upon reaching the Call Answer Service and are not required to use extension numbers when logging in to AUDIX Voice Power if they are calling from their own extension. Integrated mode requires a Digital Communications Protocol (DCP) board.

1-1