Casio CE-2400O instruction manual Troubleshooting, When an error occurs

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Troubleshooting

This section describes what to do when you have problems with operation.

When an error occurs...

Errors are indicated by an error tone. When this happens, you can usually find out what the problem is as illustrated below.

Error Tone

Check the display for an error code

Did you make a

Is the Mode Switch in the

(E01, E08, E11, E27, E38)

mistake in operation?

correct position?

 

Press the Ckey.

Press the Ckey.

Check the appropriate section of this manual for the operation you want to perform.

Set the Mode Switch to the correct position (page 10).

Error codes

Error code

Meaning

Action

 

 

 

E01

Mode switch position changed before finali-

Return the mode switch to its original setting

 

zation.

and finalize the operation.

 

 

 

E08

Registration without entering a clerk number.

Enter a clerk number.

 

This error appears only when the clerk control

 

 

function is activated.

 

 

 

 

E11

Registration attempted while the drawer of

Shut the drawer before attempting to per-

 

the register is open.

form a registration.

 

 

 

E27

Transaction cancel buffer is full.

Finalize the transaction.

 

 

 

E38

READ/RESET operation without declaration

Perform money declaration.

 

of cash in drawer. This error appears only

 

 

when the money declaration (cash in drawer

 

 

amount input) is required by programming.

 

 

 

 

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Contents CE-2400 Introduction Not applicable to other areasPage Contents User Maintenance and Options More Setups and OperationsTroubleshooting SpecificationsGetting Started Insert the mode key marked OW into Mode Switch Calendar Introducing CE-2400 General guideWhen the cash drawer does not open Mode keyMode switch DrawerDisplays Main DisplayPop-Up Display Register Mode KeyboardCalculator Mode Installing memory backup batteries Batteries and Roll PaperTo load memory protection batteries Page Journal Printing Installing roll paperTo load paper for printing of journal Receipt PrintingTo load paper for printing of receipts Basic Setups and Operations Setting a machine numberTo set the machine number To set the time Setting the timeSetting the date To set the dateDisplaying the time and date To display and clear the time and dateÛÝn ÝÚn Programming automatic tax calculationTo program Tax Tables ±ÛÞn ÞââÛnTAX Tables Idaho Illinois NEW Hampshire West Virginia Wisconsin Wyoming How to use your cash register Before business hoursHow to read the receipts and the journal Receipt Sample Journal Sample Item lines includedPreparing and using department keys Programming department keysÞââ ÚâÛÞ To program a unit price for each departmentÚâÑ£ ÛâÑc Registering department keysÛâÑÁ c Single-item saleRepeat Preset priceÚÞ⢠MultiplicationÚâÑ£ ÚâÑcSplit sales of packaged items To program a unit price for each PLU Registering PLUsProgramming PLUs ÞââLinked department PLUs Registering PLUs and sub-departmentsÚÞp Sub-departmentsÚÞX Ûp ÛâÑc Sub-department repeatPLU multiplication Sub-department multiplication ÚÞp ßââQ ÚâÑcÜÑQ Q ÜâÑc Mixed registration department, sub-department, PLUÜâÑ Q ÚÞÑcÜà p ÛâÑ cRegistering premiums and discounts Programming premiums and discountsÞÑÁ Úßp Registering premiums and discountsTo program a rate to the Pkey Discount for items and subtotalsTaxable status of the Pkey ÜÛpÛâÑc Premium for items and subtotalsTo program tax calculation for the -key Registering reductionsProgramming for reductions Taxable status of the-keyReduction of individual items Registering reductionsÀÑc Reduction of subtotalsCalculating the merchandise subtotal ÚÑÁ ÛѪ ÜÑ£Shifting the taxable status of an item ÝÑ¢ r ÞÑ q ßÑÁ ÀÑ¢ cCheck Registering charge and check paymentsÚâÑÁ k ChargeÞÞÑ¢ ÜâÑk ÞÑc h Mixed cash, check, chargeRegistering returned goods in the REG mode Ûüþá ÛѪ ÛpNormal refund transaction Registering returned goods in the RF modeÚÞâÁ Reduction of amounts paid on refundRegistering money received on account Registering money paid outÛѪ Making corrections in a registrationÚâÑ ÚâÑQCorrecting an item you have input and registered ÚÑÁ ÛѪCancelling all items in a transaction No sale registrationÚÑÁ ÛѪ ÜÑ£ ÝÑ¢ m e More Setups and Operations Input the total of a + b + cInput the total of f + g + h Clerk Sign On Clerk Sign OffAbout post-finalization receipt formats Detail FormatTotal-only Format To program a department with single-item-sale status Single-item-sales for departments and PLUsProgramming single-item-sale status to departments and PLUs ExampleTo program a PLU with single-item-sale status Registering single-item-sale items REGRegistering manual tax Registering manually entered tax amountsProgramming for manually input tax registration ÚâÑÁProgramming tax printing and other features Tax status for -keyÚâÞââÛ Programming currency exchangeTo program currency exchange rate for the ¨key ÁÞÛÜ¡ÞFull amount tender in foreign currency Mode Switch Registering foreign currencyPartial tender in a foreign currency ÜâÑѨExample 2 Memory recall Example 1 Calculation examples Mode SwitchCalculator functions ÚâÑÁ ÛâѪProgramming calculator features D sReports Printing the cash registers programPrinting Read reports To print the PLU/sub-department Read report To print the hourly sales Read reportTo print the periodic sales Read report To print the monthly sales Read report To print the financial Read reportTo print the individual department Read report Printing Reset reports Úp sTo print the daily sales Reset report To print the PLU/sub-department Reset reportTo print the hourly sales Reset report To print the monthly sales Reset report Report samples All PLU programming report Other Non-PLU programming reportDaily sales READ/RESET report ¥6¥80PPeriodic sales READ/RESET report Number of items are both zero are not printedMonthly sales READ/RESET report Individual department report Financial report Individual PLU reportTroubleshooting When an error occursWhen the register does not operate at all StartCase of power failure About the low battery power indicatorUser Maintenance and Options To replenish stamp inkTo replace the ink roll To replace journal paper REG OFFWT-58 wetproof cover To replace receipt paperOptions Department key conversion kitCE-2400 Specifications PrinterIndex 27, 5516, 17, 82 Limited Warranty Electronic Cash Registers
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