Ricoh PJ WX3231N, PJ X3241N owner manual Troubleshooting

Troubleshooting

If you think something is wrong, check the followings before contacting customer service. Please see “Trouble indications” p.96 as well.

If This Happens			Check
No power	•	Is the power cord plugged in? Is it connected to the projector?
	• Is the outer lamp cover attached properly? p.92
Power goes out	•	Is the ambient temperature high? p.96
during use	•	Is the air intake or air exhaust blocked? p.96
No picture	•	Is the input source selected correctly? (When [Auto input search]
		is [Off]) p.42
	• Did you press the input button? p.28
	• Is the mute function on? p.33
	• Is the brightness setting minimized? p.37
	• Are the connections set up correctly? p.24
	• Are all the connected devices functioning properly?
No audio	•	Did you press the input button? p.28
	• Is the mute function on? p.33
	• Is the volume setting minimized? p.29
	• Are the connections set up correctly? p.24
	• Are all the connected devices functioning properly?
Picture not	•	Is the input signal supported by the projector? p.100 p.101
displayed	•	Is there something generating an abnormal video signal, for
correctly		instance the video tape?
Picture blurred	•	Is the lens dirty? p.95
Part of picture	•	Is the lens focus adjusted optimally? p.29
out of focus	•	Is the projection distance within the projector’s supported range?
		p.22	p.23
	• Is the projector’s screen placement angle tilted too far? p.29
	•	Are the sharpness or sampling phase adjustments off? p.37 p.38
Image is dark	•	Are the brightness or contrast adjustments off? p.37
	• Is the lamp nearing the end of its service life? p.45
	• Is the RGB input range set properly? p.37
Colors too light	•	Are the color, R-level, G-level, or B-level adjustments off? p.37
Bad shading	•	Is the screen dirty?
	• Is the blackboard mode set properly? p.39
	• Is the lamp nearing the end of its service life? p.45
Control panel key	•	Is the key lock function on? p.43
doesn’t work

Others

97