Solving Print Quality Problems
If you have any problems with the printed output of your
QwikLaser 6100, refer to Table 5.2 for suggested remedies.
Note: The causes listed in Table 5.2 are probable causes only, and may not represent all of the possible cases which may occur under actual operating conditions. If you experience a problem which does not seem to fall under any of the cases listed in this table, or if you are concerned about any other aspect of printer operation, contact the your nearest Samsung dealer.
Table 5.2
Problem | Possible Cause | Remedy |
|
|
|
Irregular faded | There is a paper quality problem. | Use only paper that meets the |
patches of print. |
| specifications required by the printer. |
|
|
|
| Toner may be unevenly distributed. | Remove the toner cartridge and |
|
| shake it gently to evenly distribute |
|
| the toner. Then replace the cartridge |
|
| back into the printer. |
|
|
|
Black staining. | There is a paper quality problem. | Use only paper that meets. printer |
|
| specifications. See the section |
|
| “Selecting Print Media” (page 3.1). |
|
|
|
| A toner cartridge from another printer | Always use the same toner cartridge |
| has been installed. | with the same printer. Using a |
|
| cartridge that has already been used |
|
| in another printer may not give |
|
| satisfactory results. |
|
|
|
| The printer requires a print quality | Press and hold the control panel |
| adjustment. | button for ten seconds until all lights |
|
| remain steadily lit, then let go of the |
|
| button. The printer will perform the |
|
| print quality adjustment. After |
|
| cleaning, one cleaning sheet prints. |
|
|
|
Character voids. | The paper may be too dry. | Try printing with a different batch of |
|
| paper. |
|
|
|
5. 12 Troubleshooting