Solving PostScript Problems
Table 5.3 contains problems that may occur with PostScript printing (available only if the PostScript option is installed).
Table 5.3
Problem | Possible Cause | Remedy |
|
|
|
PostScript file can | The PostScript option may not be | Print a configuration sheet and verify |
not be printed. | installed, or the installed memory | that the PS version is available for |
| may be insufficient. | printing, and that total system |
|
| memory is at least 12 MB. |
|
| If PostScript is not available, install |
|
| the PostScript option. See “Memory |
|
| and PostScript SIMMs” (page 6.2). |
|
| If system memory is not at least |
|
| 12 MB, install an 8 MB SIMM. |
|
|
|
Error messages | The pure binary data option is not | Open the Properties tab of the |
are printed (i.e., | supported by the PostScript driver. | PostScript printer driver, click on |
“This job contains |
| PostScript, and click on the |
binary data...”). |
| Advanced button. The pure binary |
|
| data option is not supported. Choose |
|
| another. |
|
|
|
The printer name | The LocalTalk connection is not | Make sure that the printer is powered |
does not appear in | secure. | on. |
the Chooser |
| Check that the LocalTalk cable is |
(Macintosh only). |
| |
| securely plugged into the printer and | |
|
| |
|
| your Macintosh. |
|
|
|
The option | The printer driver has not been | Open the PostScript driver Properties |
cassette is not | configured to recognize the optional | and set ‘Option cassette’ item of |
selected in the | tray. | Device option to Installed. |
driver. |
|
|
|
|
|
5. 14 Troubleshooting