Samsung 6100N manual Problem Possible Cause Remedy

Problem

Possible Cause

Remedy

Half of the page is

The page layout is too complex.

Simplify the page layout and remove

blank.

any unnecessary graphics from the

document, if possible.

Install more memory. See “Memory

and PostScript SIMMs” (page 6.2).

The page orientation setting may be

Change the page orientation in your

incorrect.

application program.

The paper size and the software

Make sure the paper size in the

paper size settings do not match.

software settings matches the paper

in the tray.

The printer cable specifications may

Parallel connection: Replace with an

be incorrect.

IEEE-1284 rated cable.

Serial connection: Replace with

standard 9-pin direct connection, one

to one cable.

USB connection: Replace with a

compliant cable rated USB

Specification Revision 1.0.

The printer prints

The printer cable is not connected

Check the connection.

the wrong data, or

properly.

it prints incorrect

There may be a problem with the

Exit Windows and reboot the

characters.

printer driver software.

computer. Turn the printer off and

then back on again.

The printer cable specifications may

Parallel connection: Replace with an

be incorrect.

IEEE-1284 rated cable.

Serial connection: Replace with

standard 9-pin direct connection, one

to one cable.

USB connection: Replace with a

compliant cable rated USB

Specification Revision 1.0.

The wrong printer driver is selected.

Select the correct printer driver.