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Problem | Possible Cause | Remedy | |
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Half of the page is | The page layout is too complex. | Simplify the page layout and remove | |
blank. |
| any unnecessary graphics from the | |
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| document, if possible. | |
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| Install more memory. See “Memory | |
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| and PostScript SIMMs” (page 6.2). | |
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| The page orientation setting may be | Change the page orientation in your | |
| incorrect. | application program. | |
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| The paper size and the software | Make sure the paper size in the | |
| paper size settings do not match. | software settings matches the paper | |
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| in the tray. | |
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| The printer cable specifications may | Parallel connection: Replace with an | |
| be incorrect. | ||
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| Serial connection: Replace with | |
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| standard | |
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| to one cable. | |
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| USB connection: Replace with a | |
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| compliant cable rated USB | |
|
| Specification Revision 1.0. | |
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The printer prints | The printer cable is not connected | Check the connection. | |
the wrong data, or | properly. |
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it prints incorrect |
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There may be a problem with the | Exit Windows and reboot the | ||
characters. | |||
printer driver software. | computer. Turn the printer off and | ||
| |||
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| then back on again. | |
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| |
| The printer cable specifications may | Parallel connection: Replace with an | |
| be incorrect. | ||
|
| Serial connection: Replace with | |
|
| standard | |
|
| to one cable. | |
|
| USB connection: Replace with a | |
|
| compliant cable rated USB | |
|
| Specification Revision 1.0. | |
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| |
| The wrong printer driver is selected. | Select the correct printer driver. | |
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5. 10 Troubleshooting