Samsung SCX-4500W manual Troubleshooting

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4Align the tray with the slot, and slide it into the machine.

5Press the top cover lever, completely open the top cover.

6Hold the top cover and close it slowly and carefully, until the cover is securely latched.

Note

If the top cover is not completely closed, the machine will not operate.

Caution

Be careful not to pinch your fingers, since the top cover is very heavy.

7If the paper jam LED blinks, go to next step.

8Open the rear cover.

9Carefully take the jammed paper out of the machine.

Caution

Do not touch the fuser inside the machine. It is hot and could cause burns! The fuser's operating temperature is very hot. Take care when removing paper from the machine.

9.2 <Troubleshooting>

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Contents User’s Guide Page Contact Samsung World Wide Country Customer Care Center Web SiteThailand Contents Ordering supplies and accessories MaintenanceTroubleshooting SpecificationsGlossary Index About this user’s guide Finding more informationLaser Safety Statement Safety and Regulatory InformationImportant Precautions and Safety Information California USA Only Ozone SafetyPower Saver RecyclingFax Branding FCC Statement for Wireless LAN useUnited States of America Ringer Equivalence NumberEEA/EFTA countries Declaration of Conformity European CountriesRegulatory Compliance Statements Replacing the Fitted Plug for UK Only Openssl License Viii Introduction Special featuresSpecial features Machine overview Control panel overview Machine overview Front viewRear view Copy buttons Control panel overviewDisplay Software overview Supplied softwarePrinter driver features System requirementsMacintosh Operating Requirements recommended SystemSetting up the hardware Getting StartedPrinting Configuration report Setting up the networkUsing a wired network Setting IP addressOpen Control Panel Open System Preferences Network parameter settingInstalling the software CenterUsing a wireless network Checking your Network EnvironmentsDhcp IP assignment Connect your machine to the network, Open Control PanelRestoring factory default settings Configuring the machine’s wireless network Using SyncThru Web ServiceNow go to Installing the software Altitude adjustment Loading originals and print media Loading originalsSelecting print media Guidelines for selecting and storing print mediaType Size Dimensions Weighta Capacityb Specifications on print mediaMedia sizes supported in each mode Guidelines for special print media Media type GuidelinesLoading paper in the tray Changing the paper size in the traySetting the paper size and type Select Printers and FaxesCopying originals Changing the settings for each copyCopying Scanning basics Scanning to an application using a local ConnectionScanning Setting scan information in Samsung Scan Manager Press PropertiesPrinting a document Canceling a print jobBasic printing Double-click the Samsung SCX-4500W Series iconCleaning the outside MaintenanceCleaning your machine Cleaning the insideMaintenance Redistributing toner Cleaning the scan unitMaintaining the cartridge Toner cartridge storageMaintenance Replacing the toner cartridge Maintenance Managing your machine from the website Maintenance PartsTo access SyncThru Web Service Items Yield AverageTips for avoiding paper jams TroubleshootingStatus display Explanation Solution Clearing paper jamsTroubleshooting Rear and inside the machine Troubleshooting Exit area Inner cover Understanding display messages OpenPrinting problems Solving other problemsPaper feeding problems Condition Suggested solutionsCondition Possible cause Suggested solutions Printing quality problems Characters Condition Suggested solutions Curl or waveMisformed SkewCharacter Voids Copying problemsCondition Suggested solutions Loose toner Horizontal stripesScanning problems Common Windows problemsCommon Linux problems Problem Possible cause and solutionsProgram, click File Print Illustrator Common Macintosh problemsProblem Suggested solutions Supplies How to purchase Ordering supplies and accessoriesHow to purchase SuppliesPrinter specifications SpecificationsGeneral specifications Specifications and DescriptionCopier specifications Scanner specificationsGlossary Control PanelIndex Software section Contents Sharing the Printer Locally Using Your Printer in Linux Installing Printer Software Installing Software for Local PrintingCustom Installation Select Typical installation for a local printer. Click NextSelect Custom installation. Click Next Select the components to be installed and click NextInstalling Software for Network Printing Installing Printer Software in Windows Custom Installation Installing Printer Software in Windows Reinstalling Printer Software Removing Printer SoftwarePrinting a Document Select your printer driver from the Name drop-down listSelect Printers and Faxes Select your printer driver icon Printer SettingsPrinting to a file PRN Layout Tab Paper TabGraphics Tab ResolutionToner Save Mode DarknessPrinter Tab Extras TabAbout Tab Using a Favorite Setting Using HelpAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingFitting Your Document to a Selected Paper Size Printing PostersPrinting a Reduced or Enlarged Document Creating a Watermark Using WatermarksUsing an Existing Watermark Editing a WatermarkUsing a Page Overlay Using OverlaysWhat is an Overlay? Creating a New Page OverlayCheck the Share this printer box Setting Up a Host ComputerSetting Up a Client Computer Double-clickPrinters and FaxesUsing Samsung SmarThru Scanning Using Samsung SmarThruUninstalling Samsung SmarThru Scanning Process with TWAIN- enabled Software Using Onscreen Help FileWindows Vista Scanning Using the WIA DriverWindows XP Understanding Smart Panel Troubleshooting GuidePrinter Setting Buy NowChanging the Smart Panel Program Settings Opening the Troubleshooting GuideUsing Printer Settings Utility Driver Setting Only for WindowsGetting Started Installing the Unified Linux DriverInstalling the Unified Linux Driver Uninstalling the Unified Linux Driver Click UninstallOpening the Unified Driver Configurator Using SetIP programUsing the Unified Driver Configurator Starting the programPrinters Configuration Scanners ConfigurationConfiguring Printer Properties Ports ConfigurationPrinting from Applications Printing FilesScanning a Document Click PropertiesUsing the Image Manager Adding Job Type SettingsSelect Uninstall and click Uninstall Installing SoftwareUninstalling software Click Add on the Printer List Setting Up the PrinterFor a Network-connected Select Socket/HP Jet Direct in Printer TypeFor a USB-connected Printing a Document Changing Printer SettingsPrinting GraphicsScanning with USB ScanningPrinting Multiple Pages on One Sheet of Paper PaperOpen Scan Manager in Smart Panel menu on Status bar Setting scan information in Scan ManagerScanning with network Index Favorites 17 image mode 15 resolution Rev.1.05