Samsung SCX-4500W manual Troubleshooting

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4Press the top cover lever, completely open the top cover.

5Hold the top cover and close it slowly and carefully, until the cover is securely latched.

Note

If the top cover is not completely closed, the machine will not operate.

Caution

Be careful not to pinch your fingers, since the top cover is very heavy.

6If the paper jam LED blinks, go to next step.

7Press the top cover lever, completely open the top cover.

8Grasp the handles on the toner cartridge and pull to remove the cartridge out of the machine.

Caution

• Do not touch the green surface, the OPC drum or the front of the toner cartridge, with your hands or any other material. Use the handle on each cartridge in order to avoid touching this area.

If you leave the top cover open for more than a few minutes, the OPC drum can be exposed to light. This will cause damage to the OPC drum. Close the top cover should the installation need to be halted for any reason.

Note

If toner gets on your clothing, wipe it off with a dry

cloth and wash it in cold water. Hot water sets toner into fabric.

9Carefully take the jammed paper out of the machine.

Caution

Do not touch the fuser inside the machine. It is hot and could cause burns! The fuser's operating temperature is very hot. Take care when removing paper from the machine.

9.4 <Troubleshooting>

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Contents User’s Guide Page Contact Samsung World Wide Country Customer Care Center Web SiteThailand Contents Maintenance TroubleshootingOrdering supplies and accessories SpecificationsGlossary Index About this user’s guide Finding more informationImportant Precautions and Safety Information Safety and Regulatory InformationLaser Safety Statement Ozone Safety Power SaverCalifornia USA Only RecyclingFCC Statement for Wireless LAN use United States of AmericaFax Branding Ringer Equivalence NumberRegulatory Compliance Statements Declaration of Conformity European CountriesEEA/EFTA countries Replacing the Fitted Plug for UK Only Openssl License Viii Special features Machine overview Control panel overview Special featuresIntroduction Machine overview Front viewRear view Display Control panel overviewCopy buttons Software overview Supplied softwarePrinter driver features System requirementsMacintosh Operating Requirements recommended SystemSetting up the hardware Getting StartedSetting up the network Using a wired networkPrinting Configuration report Setting IP addressNetwork parameter setting Installing the softwareOpen Control Panel Open System Preferences CenterUsing a wireless network Checking your Network EnvironmentsDhcp IP assignment Connect your machine to the network, Open Control PanelRestoring factory default settings Configuring the machine’s wireless network Using SyncThru Web ServiceNow go to Installing the software Altitude adjustment Loading originals and print media Loading originalsSelecting print media Guidelines for selecting and storing print mediaMedia sizes supported in each mode Specifications on print mediaType Size Dimensions Weighta Capacityb Guidelines for special print media Media type GuidelinesLoading paper in the tray Changing the paper size in the traySetting the paper size and type Select Printers and FaxesCopying Changing the settings for each copyCopying originals Scanning Scanning to an application using a local ConnectionScanning basics Setting scan information in Samsung Scan Manager Press PropertiesCanceling a print job Basic printingPrinting a document Double-click the Samsung SCX-4500W Series iconMaintenance Cleaning your machineCleaning the outside Cleaning the insideMaintenance Cleaning the scan unit Maintaining the cartridgeRedistributing toner Toner cartridge storageMaintenance Replacing the toner cartridge Maintenance Maintenance Parts To access SyncThru Web ServiceManaging your machine from the website Items Yield AverageTroubleshooting Status display Explanation SolutionTips for avoiding paper jams Clearing paper jamsTroubleshooting Rear and inside the machine Troubleshooting Exit area Inner cover Understanding display messages OpenSolving other problems Paper feeding problemsPrinting problems Condition Suggested solutionsCondition Possible cause Suggested solutions Printing quality problems Condition Suggested solutions Curl or wave MisformedCharacters SkewCopying problems Condition Suggested solutions Loose tonerCharacter Voids Horizontal stripesScanning problems Common Windows problemsCommon Linux problems Problem Possible cause and solutionsProblem Suggested solutions Common Macintosh problemsProgram, click File Print Illustrator Ordering supplies and accessories How to purchaseSupplies How to purchase SuppliesSpecifications General specificationsPrinter specifications Specifications and DescriptionCopier specifications Scanner specificationsGlossary Control PanelIndex Software section Contents Sharing the Printer Locally Using Your Printer in Linux Installing Printer Software Installing Software for Local PrintingCustom Installation Select Typical installation for a local printer. Click NextSelect Custom installation. Click Next Select the components to be installed and click NextInstalling Software for Network Printing Installing Printer Software in Windows Custom Installation Installing Printer Software in Windows Reinstalling Printer Software Removing Printer SoftwarePrinting a Document Select your printer driver from the Name drop-down listPrinting to a file PRN Printer SettingsSelect Printers and Faxes Select your printer driver icon Layout Tab Paper TabResolution Toner Save ModeGraphics Tab DarknessAbout Tab Extras TabPrinter Tab Using a Favorite Setting Using HelpAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting a Reduced or Enlarged Document Printing PostersFitting Your Document to a Selected Paper Size Using Watermarks Using an Existing WatermarkCreating a Watermark Editing a WatermarkUsing Overlays What is an Overlay?Using a Page Overlay Creating a New Page OverlaySetting Up a Host Computer Setting Up a Client ComputerCheck the Share this printer box Double-clickPrinters and FaxesUninstalling Samsung SmarThru Scanning Using Samsung SmarThruUsing Samsung SmarThru Scanning Process with TWAIN- enabled Software Using Onscreen Help FileWindows XP Scanning Using the WIA DriverWindows Vista Troubleshooting Guide Printer SettingUnderstanding Smart Panel Buy NowOpening the Troubleshooting Guide Using Printer Settings UtilityChanging the Smart Panel Program Settings Driver Setting Only for WindowsInstalling the Unified Linux Driver Installing the Unified Linux DriverGetting Started Uninstalling the Unified Linux Driver Click UninstallUsing SetIP program Using the Unified Driver ConfiguratorOpening the Unified Driver Configurator Starting the programPrinters Configuration Scanners ConfigurationConfiguring Printer Properties Ports ConfigurationPrinting from Applications Printing FilesScanning a Document Click PropertiesUsing the Image Manager Adding Job Type SettingsUninstalling software Installing SoftwareSelect Uninstall and click Uninstall Setting Up the Printer For a Network-connectedClick Add on the Printer List Select Socket/HP Jet Direct in Printer TypeFor a USB-connected Changing Printer Settings PrintingPrinting a Document GraphicsScanning Printing Multiple Pages on One Sheet of PaperScanning with USB PaperScanning with network Setting scan information in Scan ManagerOpen Scan Manager in Smart Panel menu on Status bar Index Favorites 17 image mode 15 resolution Rev.1.05