Samsung ML-1610 manual Troubleshooting Checklist, Check Solution, Line/Error LED is on

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Troubleshooting Checklist

If the printer is not working properly, consult the following checklist. If the printer does not pass a step, follow the corresponding troubleshooting suggestions.

Check

Solution

 

 

Check the power cord

Check the power source by plugging into another

and the power switch.

outlet.

 

 

Make sure that the On

In the Ready mode, the On Line/Error LED lights

Line/Error LED is on.

green. If the On Line/Error LED lights red or blinks,

 

go to “Troubleshooting Error Messages” on page 5.16.

 

 

Press and hold the

• If a demo page does not print, check the paper supply

Cancel button to print a

in the input tray.

demo page.

• If the paper jams in the printer, go to “Clearing Paper

 

 

Jams” on page 5.6.

 

 

Check the demo page to

If there is a print quality problem, go to “Solving Print

see if it is printed

Quality Problems” on page 5.10.

correctly.

 

 

 

Print a short document

• If the page does not print, check the cable connection

from a software

between the printer and the computer.

application to verify that

• Check the print queue or print spooler to see if the

the computer and printer

printer has been paused.

are connected and are

• Check the software application to ensure you are

communicating correctly.

using the proper printer driver and communication

 

 

port. If the page is interrupted during printing, go to

 

“Solving General Printing Problems” on page 5.3.

 

 

If completing the

• “Solving General Printing Problems” on page 5.3.

checklist does not

• “Troubleshooting Error Messages” on page 5.16.

resolve the printer

• “Common Windows Problems” on page 5.17

problem, check the

• “Common Linux Problems” on page 5.18

following troubleshooting

sections.

 

 

 

5.2 SOLVING PROBLEMS

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Contents ML-1610 Series About the User’s Guide Contents Redistributing Toner Replacing the Toner Cartridge Cleaning the Outside Cleaning the InsideImportant Precautions and Safety Information 17SAVE These Instructions Environmental and Safety Consideration Ozone Safety Radio Frequency Emissions Declaration of Conformity European Countries Page Introduction You can print at 600 dots per inch dpi Special FeaturesUp to 16 ppm in A4 17 ppm in Letter You can print in Windows 98/Me/2000/XPFeature Printer Driver Printer Driver FeaturesFront View Printer ComponentsRear View See Troubleshooting Error Messages on On Line/Error and Toner Save LEDsUnderstanding the Control Panel DescriptionFunction Description Cancel buttonSetting Up Your Printer Components may differ from one country to another UnpackingPaper Cover a Clearance Space Selecting a LocationCarefully remove all of packing tape from the printer Grasp the front cover and pull it toward you to open Installing the Toner CartridgeSetting UP Your Printer Setting UP Your Printer You can load approximately 150 sheets of paper in the tray Loading PaperLoad paper with the print side facing up Connecting a Printer Cable Turning the Printer on Printing a Demo Demo page shows the printer’s current configurationVarious Linux See Software User’s Guide Installing Printer SoftwareSystem Requirements Setting UP Your Printer Using Print Materials Choosing Paper and Other Materials Guidelines for Paper and Special Materials Type, Input Sources and CapacitiesPaper Type Input Source/Capacitya Paper Tray Manual Feed Plain paperOnly use labels recommended for laser printers Using Print Materials Verifying the Output Location Using the TrayRepeat this step for every page to be printed Using Manual Feed ModePrinting on Special Materials Using Print Materials Press the Cancel button on the control panel Canceling a Print JobThere are two ways to cancel a print job Double-click this icon to view Queue of the print jobs Maintaining Your Printer Toner cartridge storage Maintaining the Toner CartridgeRedistributing Toner Maintaining Your Printer Replacing the Toner Cartridge Using the Toner Save ModeCleaning the Inside Cleaning the PrinterCleaning the Outside Cleaning inside the printer Maintaining Your Printer Items Yield Average Consumables and Replacement PartsTransfer Roller Pick-up RollerSolving Problems Line/Error LED is on Troubleshooting ChecklistCheck Solution Problem Possible Cause Solution Solving General Printing ProblemsSoftware User’s Guide. Try printing a But are blank Defective or out Toner Text is wrongGarbled, or Paper Exit Area Clearing Paper JamsSolving Problems Paper Feed Area Around the Toner Cartridge Tips for Avoiding Paper Jams Solving Print Quality ProblemsPrint Quality Checklist Print Solving Print Quality ProblemsDirty. Clean the LSU. See Cleaning the Inside on Scratched. Install a new toner cartridge4.6. Contact your service representative Change to a lighter weight pages. See PaperProblem Solution Black pages Wrinkles orPoor Image quality CurlToner cartridge and install a new one. See Troubleshooting Error MessagesLED pattern Possible Problems and Solutions Problem Possible Cause and Solution Common Windows ProblemsFile in Use message Appears during/etc/printcap file Common Linux ProblemsRotated and cropped Memory usage Am trying to print aThat would result in a cropped output White nothing isError messages printing Errors Owning the spooler daemon On my PCL or SPLYour software vendor to inform them of the issue Able to printPrinter Specifications Paper Specifications Specifications80 % RH Printer SpecificationsSpecifications and Description Overview Paper Specifications60 to 120 g/m2 bond 16 to 32 lb Maximum size Legal Size mm/in.a Weight CapacitybSupported Sizes of Paper Symptom Problem with Solution Paper Guidelines for Using PaperCategory Specifications Paper SpecificationsPaper Output Capacity Output Tray CapacityPrinter and Paper Storage Environment Index USB cable, connect Software User’s Guide Installing Printer Software in Windows Sharing the Printer Locally Installing Printer Software in Windows Installing Printer Software in WindowsChanging the Software Language Choose the type of installationRemoving Printer Software Reinstalling Printer SoftwareSelect your printer driver from the Name drop-down list Printing a DocumentBasic Printing Layout Tab Printer SettingsOrientation Layout OptionsCopies Paper TabSize ScalingToner Save Mode ResolutionGraphics Tab DarknessPrinter Tab Extras TabAbout Tab Using Help Using a Favorite SettingPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting a Reduced or Enlarged Document Printing PostersFitting Your Document to a Selected Paper Size Using WatermarksUsing an Existing Watermark Editing a Watermark Creating a WatermarkDeleting a Watermark Watermark section. The Edit Watermark window appearsCreating a New Page Overlay Using OverlaysWhat is an Overlay? Click Delete Overlay Using a Page OverlayDeleting a Page Overlay Setting Up a Client Computer Setting Up a Host ComputerWindows 9x/Me Windows NT 4.0 or higherOpening the Troubleshooting Guide Installing Status MonitorUsing Status Monitor → your printer driver name → Troubleshooting GuideFollowing window opens Changing the Status Monitor Program SettingsSystem Requirements Using Your Printer in LinuxSupported OS Recommended CapacitiesInstalling the Printer Driver Changing the Printer Connection Method Select Complete uninstall and then click Uninstall Using the Configuration ToolUninstalling the Printer Driver Changing Llpr Properties Language, change 4 Layout properties, set Rev.1.00
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