Samsung Find Solutions for Your 1610 Printer Issues

Page 54

Solving General Printing Problems

For problems with the operation of your printer, refer to the table for suggested solutions.

Problem

Possible Cause

Solution

 

 

 

The Printer

The printer is not

Check the power cord connections. Check

does not print.

receiving power.

the power switch and the power source.

 

 

 

 

The printer is not

Select your printer in the printer folder in

 

selected as the default

Windows as your default printer.

 

printer.

 

 

 

 

 

Check the printer for

After location the problem, clear it.

 

the following:

• Close the door.

 

• The printer cover is

• Clear the paper jam. See “Clearing

 

not closed.

Paper Jams” on page 5.6.

 

• Paper is jammed.

• Load paper. See “Loading Paper” on

 

• No paper is loaded.

page 2.7.

 

• The toner cartridge

• Install the toner cartridge. See

 

is not installed.

“Installing the Toner Cartridge” on

 

• The installed toner

page 2.4.

 

cartridge is the

If the problem persists, contact your

 

wrong toner

 

cartridge.

service representative.

 

 

 

 

The printer may be in

Add paper to the tray and press the

 

Manual Feed mode.

Cancel button on the printer’s control

 

 

panel to begin printing.

 

 

 

 

The connection cable

Disconnect the printer cable and

 

between the computer

reconnect it.

 

and the printer is not

 

 

connected properly.

 

 

 

 

 

The connection cable

If possible, attach the cable to another

 

between the computer

computer that is working properly and

 

and the printer is

print a job. You can also try using a

 

defective.

different printer cable.

 

 

 

 

The port setting is

Check the Windows printer setting to

 

incorrect.

make sure that the print job is sent to the

 

 

correct port. If the computer has more

 

 

than one port, make sure that the printer

 

 

is attached to the correct one.

 

 

 

 

The printer may be

Check the printer properties to ensure

 

configured incorrectly.

that all print settings are correct.

 

 

 

5

SOLVING PROBLEMS 5.3

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Contents ML-1610 Series About the User’s Guide Contents Cleaning the Outside Cleaning the Inside Redistributing Toner Replacing the Toner CartridgeImportant Precautions and Safety Information 17SAVE These Instructions Environmental and Safety Consideration Ozone Safety Radio Frequency Emissions Declaration of Conformity European Countries Page Introduction Up to 16 ppm in A4 17 ppm in Letter Special FeaturesYou can print at 600 dots per inch dpi You can print in Windows 98/Me/2000/XPPrinter Driver Features Feature Printer DriverPrinter Components Front ViewRear View Understanding the Control Panel On Line/Error and Toner Save LEDsSee Troubleshooting Error Messages on DescriptionCancel button Function DescriptionSetting Up Your Printer Unpacking Paper Cover aComponents may differ from one country to another Selecting a Location Carefully remove all of packing tape from the printerClearance Space Installing the Toner Cartridge Grasp the front cover and pull it toward you to openSetting UP Your Printer Setting UP Your Printer Loading Paper You can load approximately 150 sheets of paper in the trayLoad paper with the print side facing up Connecting a Printer Cable Turning the Printer on Demo page shows the printer’s current configuration Printing a DemoInstalling Printer Software System RequirementsVarious Linux See Software User’s Guide Setting UP Your Printer Using Print Materials Choosing Paper and Other Materials Paper Type Input Source/Capacitya Paper Tray Manual Feed Type, Input Sources and CapacitiesGuidelines for Paper and Special Materials Plain paperOnly use labels recommended for laser printers Using Print Materials Using the Tray Verifying the Output LocationUsing Manual Feed Mode Repeat this step for every page to be printedPrinting on Special Materials Using Print Materials Canceling a Print Job There are two ways to cancel a print jobPress the Cancel button on the control panel Double-click this icon to view Queue of the print jobs Maintaining Your Printer Maintaining the Toner Cartridge Toner cartridge storageRedistributing Toner Maintaining Your Printer Using the Toner Save Mode Replacing the Toner CartridgeCleaning the Printer Cleaning the OutsideCleaning the Inside Cleaning inside the printer Maintaining Your Printer Transfer Roller Consumables and Replacement PartsItems Yield Average Pick-up RollerSolving Problems Troubleshooting Checklist Check SolutionLine/Error LED is on Solving General Printing Problems Problem Possible Cause SolutionSoftware User’s Guide. Try printing a Text is wrong Garbled, orBut are blank Defective or out Toner Clearing Paper Jams Paper Exit AreaSolving Problems Paper Feed Area Around the Toner Cartridge Solving Print Quality Problems Print Quality ChecklistTips for Avoiding Paper Jams Solving Print Quality Problems Print4.6. Contact your service representative Scratched. Install a new toner cartridgeDirty. Clean the LSU. See Cleaning the Inside on Change to a lighter weight pages. See PaperProblem Solution Wrinkles or Black pagesCurl Poor Image qualityTroubleshooting Error Messages LED pattern Possible Problems and SolutionsToner cartridge and install a new one. See File in Use message Common Windows ProblemsProblem Possible Cause and Solution Appears duringCommon Linux Problems /etc/printcap fileThat would result in a cropped output Memory usage Am trying to print aRotated and cropped White nothing isYour software vendor to inform them of the issue Errors Owning the spooler daemon On my PCL or SPLError messages printing Able to printSpecifications Printer Specifications Paper SpecificationsPrinter Specifications Specifications and Description80 % RH Paper Specifications OverviewSize mm/in.a Weight Capacityb Supported Sizes of Paper60 to 120 g/m2 bond 16 to 32 lb Maximum size Legal Guidelines for Using Paper Symptom Problem with Solution PaperPaper Output Capacity Paper SpecificationsCategory Specifications Output Tray CapacityPrinter and Paper Storage Environment Index USB cable, connect Software User’s Guide Installing Printer Software in Windows Sharing the Printer Locally Installing Printer Software in Windows Installing Printer Software in WindowsChoose the type of installation Changing the Software LanguageReinstalling Printer Software Removing Printer SoftwarePrinting a Document Basic PrintingSelect your printer driver from the Name drop-down list Orientation Printer SettingsLayout Tab Layout OptionsSize Paper TabCopies ScalingGraphics Tab ResolutionToner Save Mode DarknessExtras Tab About TabPrinter Tab Using a Favorite Setting Using HelpAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting Posters Printing a Reduced or Enlarged DocumentUsing Watermarks Using an Existing WatermarkFitting Your Document to a Selected Paper Size Deleting a Watermark Creating a WatermarkEditing a Watermark Watermark section. The Edit Watermark window appearsUsing Overlays What is an Overlay?Creating a New Page Overlay Using a Page Overlay Deleting a Page OverlayClick Delete Overlay Windows 9x/Me Setting Up a Host ComputerSetting Up a Client Computer Windows NT 4.0 or higherUsing Status Monitor Installing Status MonitorOpening the Troubleshooting Guide → your printer driver name → Troubleshooting GuideChanging the Status Monitor Program Settings Following window opensSupported OS Using Your Printer in LinuxSystem Requirements Recommended CapacitiesInstalling the Printer Driver Changing the Printer Connection Method Using the Configuration Tool Uninstalling the Printer DriverSelect Complete uninstall and then click Uninstall Changing Llpr Properties Language, change 4 Layout properties, set Rev.1.00