Samsung ML-3051ND manual Understanding display messages

Understanding display messages

Messages appear on the Smart Panel program window or the control panel display to indicate the printer’s status or errors. Refer to the tables below to understand the messages’ meaning and correct the problem if necessary. Messages and their meanings are listed in alphabetical order.

Note

When you call for service, it is very convenient to tell the service representative the display message.

Message	Meaning	Suggested solutions
Door Open	The front cover or	Close the cover until
	rear cover is not	it locks into place.
	securely latched.
Duplex Jam 0	Paper has jammed	Clear the jam. See
Check Inside	during duplex	page 9.4.
	printing.
Duplex Jam 1 Open/	Paper has jammed	Clear the jam. See
Close Door	during duplex	page 9.5.
	printing.
Fuser Door Open	The fuser door is	Open the rear cover
	not securely latched.	and close the fuser
		door until it locks into
		place.
		For the location of
		the fuser door, see
		page 9.4.
Load Manually	The multi-purpose	Load a sheet of print
	tray is empty in	material and press
Press Stop Key
	manual feed mode.	Stop.
Low Heat Error	There is a problem	Unplug the power
Cycle Power	in the fuser unit.	cord and plug it back
		in. If the problem
		persists, please call
		for service.
LSU Hsync Error	A problem has	Unplug the power
Cycle Power	occurred in the LSU	cord and plug it back
	(Laser Scanning	inches. If the
	Unit).	problem persists,
		please call for
		service.
LSU Motor Error	A problem has	Unplug the power
Cycle Power	occurred in the LSU	cord and plug it back
	(Laser Scanning	inches. If the
	Unit).	problem persists,
		please call for
		service.

Message	Meaning	Suggested solutions
Main Motor Locked	There is a problem	Open and then close
	in the main motor.	the front cover.
Open Heat Error	There is a problem	Unplug the power
Cycle Power	in the fuser unit.	cord and plug it back
		in. If the problem
		persists, please call
		for service.
Over Heat Error	There is a problem	Unplug the power
Cycle Power	in the fuser unit.	cord and plug it back
		in. If the problem
		persists, please call
		for service.
Paper Jam 0	Paper has jammed	Clear the jam. See
Open/Close Door	in the feeding area	page 9.1 and
	of the tray.	page 9.1.
Paper Jam 1	Paper has jammed	Clear the jam. See
Open/Close Door	in the fuser area.	page 9.3.
Paper Jam 2	Paper has jammed	Clear the jam. See
Check Inside	in the paper exit	page 9.3.
	area.
	The printer is
Printing...	printing jobs using	Complete your
	the displayed	printing.
	language.
Ready	The printer is on-line	Use your printer.
	and ready to printer.
Self Diagnostic...	The engine in your	Please wait a few
	printer is checking	minutes.
	some problems
	detected.
	The printer is on	When data is
Sleeping...		received, it switches
	power save mode.	to on-line
		automatically.
Tray 1	There is no paper in	Load paper in the
Paper Empty	the tray 1.	tray 1. See page 5.5.
Tray 2	There is no paper in	Load paper in the
Paper Empty	the optional tray 2.	optional tray 2. See
		page 5.5.

9.7 <Troubleshooting>