Samsung ML-5200A manual Insufficient memory, Printout does not match, Paper size, Printer prints

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04-Troubleshooting 3/2/00 9:15 AM Page 8

Problem

Cause and solution

 

Insufficient memory

A page is printed with the “PCL 5e: Insufficient Memory”

 

 

message. There is not enough memory installed to print the

 

 

page. Print the page with a lower resolution or expand the

 

 

printer memory. See “Adding printer memory” on page 3.6.

 

 

 

 

 

Printout does not match

• Paper may not be loaded or aligned correctly in the paper

 

paper size.

feeder.

 

 

• The application’s paper size and margin settings may be

 

 

incorrect.

 

 

• Make sure that you are using the correct printer driver.

 

 

Select ML-5200A as the default printer in your application.

 

 

• The printer cable specifications may be incorrect. Use an

 

 

IEEE-1284 rated cable for parallel connection and USB

 

 

v1.0-compliant cable for USB connection.

 

 

 

 

 

Half of the page is blank.

• The page layout may be too complex. Simplify the page

 

 

layout and remove any unnecessary graphics from the

 

 

document if possible. You can also lower the print

 

 

resolution to 300dpi.

 

 

• The page orientation setting may be incorrect. Change the

 

 

page orientation in the printer driver.

 

 

•The paper size loaded in the paper feeder and the software

 

 

paper size settings may not match. Insert the correct paper

 

 

into the printer or change the software paper size settings.

 

 

 

 

The printer prints the

• The printer cable may not be connected properly. Check

 

wrong data, or incorrect

the printer cable connection.

 

characters.

• There may be a problem with the printer driver software.

 

 

 

 

Exit Windows and reboot the computer. Turn the printer

 

 

off, on again.

 

 

• The printer cable specifications may be incorrect. Use the

 

 

printer cable supplied with the printer or replace the cable

 

 

with an IEEE-1284 rated cable.

 

 

• The wrong printer driver may be elected. Select the

 

 

correct printer driver

 

 

 

 

4.6 Troubleshooting

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Contents ML-5200A Page Contents Maintenance Setting up your printer Selecting a location UnpackingFront view Understanding the printer partsRear view Installing the toner cartridge Handle Insert the paper in the automatic paper feeder Loading paperOutput lever Paper guideUsing parallel port Connecting the printer to your computerUsing USB port Attaching the power cord Printing a test Installing printer driver Software installationSystem requirement Windows 95/98/NT4.0 installation Windows 95/98 plug and play Windows 3.1x installation Installing the USB port driver Installing printer utilitiesDOS prompt C\, type xcopy d\5200\eng\rcp\*.* c\prtutil Installing RCP only for Dos usersMaking an installation diskette Uninstalling printer driver Operating your printer Control Panel Indicator lightsAll lights Button function Type Size Feed Source Capacity Selecting paper type and feed sourceLoading a stack of paper Place the print side facing you Operating your printer Adjust the paper guides to the width of the print material Automatic paper feeder Manual paper feeder Using the manual paper feederFace-up output slot may not hold the printed pages properly Paper guidelines Windows 95 / 98 / NT Selecting your printerWindows Printing a document PCL 6 printer driver Print settingsPaper tab Graphics tab Output tab Overlay tab Watermark tab PCL 5e printer driverBasic tab Information tab Client PC Sharing Setup Setting Up Host PC PrinterPrinting on network printer Remote Control Panel only for DOS users Printer Font About Maintenance Resetting the printer Cleaning the outside Cleaning the printerCleaning the inside Replacing the toner cartridge Managing the toner cartridgeTake the following steps to replace the toner cartridge Maintenance Adding printer memory Pin Metal clip Memory CardMetal clip Memo Troubleshooting Paper jam in input area Clearing paper jamsPaper jam in output area Paper jam inside the printer Tips for avoiding paper jams Printer problems Fixing problemsHalf of the page is blank Insufficient memoryPrintout does not match Paper sizePrint quality problems Back of printout dirty Background scatterUnexpected characters or Missing characterPaper problems Occur Transparencies orEnvelopes do not feed Repeated paper jamsBefore you call service Appendix Canadian radio interference regulations FCC regulationsEC declaration of conformity Laser safety statement Product Safety Safety informationSpecifications Index Appendix 3/2/00 908 AM Electronics