Problem
Cause and solution
| Insufficient memory | A page is printed with the “PCL 5e: Insufficient Memory” | |
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| message. There is not enough memory installed to print the | |
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| page. Print the page with a lower resolution or expand the | |
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| printer memory. See “Adding printer memory” on page 3.6. | |
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| Printout does not match | • Paper may not be loaded or aligned correctly in the paper | |
| paper size. | feeder. | |
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| • The application’s paper size and margin settings may be | |
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| incorrect. | |
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| • Make sure that you are using the correct printer driver. | |
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| Select | |
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| • The printer cable specifications may be incorrect. Use an | |
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| Half of the page is blank. | • The page layout may be too complex. Simplify the page | |
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| layout and remove any unnecessary graphics from the | |
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| document if possible. You can also lower the print | |
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| resolution to 300dpi. | |
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| • The page orientation setting may be incorrect. Change the | |
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| page orientation in the printer driver. | |
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| •The paper size loaded in the paper feeder and the software | |
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| paper size settings may not match. Insert the correct paper | |
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| into the printer or change the software paper size settings. | |
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| The printer prints the | • The printer cable may not be connected properly. Check | |
| wrong data, or incorrect | the printer cable connection. | |
| characters. | • There may be a problem with the printer driver software. | |
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| Exit Windows and reboot the computer. Turn the printer | |
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| off, on again. | |
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| • The printer cable specifications may be incorrect. Use the | |
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| printer cable supplied with the printer or replace the cable | |
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| with an | |
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| • The wrong printer driver may be elected. Select the | |
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| correct printer driver | |
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4.6 Troubleshooting