Samsung ML-5200A Background scatter, Unexpected characters or, Missing character, Incorrect fonts

04-Troubleshooting 3/2/00 9:15 AM Page 10

Problem

Cause and solution

Background scatter	• The paper may be too damp. Try printing with a different
	batch of paper. Do not open packages of paper until
	necessary so that the paper does not absorb too much
	moisture from the air.
	• Printing over uneven surfaces. If printing onto envelopes,
	change your printing layout to avoid printing over areas that
	have overlapping seams on the reverse side.
Unexpected characters or	• Make sure that you are using the correct printer driver.
missing character	• Change the parallel interface cable.
	• The paper may be too damp. Try printing with a different
	batch of paper. Do not open packages of paper until
	necessary so that the paper does not absorb too much
	moisture from the air.
Back of printout dirty	The transfer roller may be dirty. Print a few blank pages to
	clean the transfer roller.
Incorrect fonts	• If you are using Windows OS, use True Type option in the
	printer driver’s properties to set how to handle True Type
	fonts.
	• If you are using DOS OS, use the Font tab in the remote
	control panel to enable True Type fonts.
Faded graphics	Toner may be low. Remove the toner cartridge and shake it
	gently to evenly distribute the toner. Then replace the toner
	cartridge.

4.8 Troubleshooting