Samsung ML-5200A manual Print quality problems

04-Troubleshooting 3/2/00 9:15 AM Page 9

Problem

Cause and solution

Printing is too slow.

•If using Windows 3.1x, Print Manager may be disabled. From the Control Panel Printers menu, check the Use Print Manager box.

•If using Windows 95, the Spooling Setting may be set incorrectly. Click the Start menu, then Settings and

Printers. Right-click the Samsung ML-5200A PCL5e, choose Properties, click the Details tab, and then choose the Spool Settings button. Select the desired spool setting from the available choices.

•The computer may have insufficient random-access memory (RAM). Install more random-access memory (RAM) in your computer.

Print quality problems

Problem

Cause and solution

White page or printout too	Toner is low or empty. Replace the toner cartridge.
light to read.
Irregular faded patches of	• There is a paper quality problem. Use only paper that meets
print	the specifications required by the printer.
	• Toner may be unevenly distributed. Remove the toner
	cartridge and shake it gently to evenly distribute the toner.
	Replace the toner cartridge and retry.
Black staining	• There is a paper quality problem. Use only paper that meets
	printer specifications.
	• A toner cartridge from another printer has been installed.
	Always use the same toner cartridge with the same printer.
	Using a cartridge that has already been used in another
	printer may not give satisfactory results.
Character voids	The paper may be too dry. Try printing with a different batch of
	paper.

Troubleshooting 4.7