Samsung ML-2240 manual Printing problems, Condition Possible Suggested Solutions Cause

Page 34

CONDITION

SUGGESTED SOLUTIONS

 

 

The paper keeps

• There is too much paper in the tray. Remove

jamming.

excess paper from the tray. If you are printing

 

on special materials, load only one size of print

 

media at a time in the tray.

 

• An incorrect type of paper is being used. Use

 

only paper that meets the specifications

 

required by the machine. See page 20.

 

• There may be debris inside the machine. Open

 

the front cover and remove the debris.

Envelopes skew or

Ensure the paper guides are against both sides of

fail to feed correctly.

the envelopes.

 

 

Printing problems

CONDITION

POSSIBLE

SUGGESTED SOLUTIONS

CAUSE

 

 

 

 

 

The machine

The machine is not

Check the power cord

does not print.

receiving power.

connections. Check the

 

 

power switch and the power

 

 

source.

 

 

 

 

The machine is not

Select Samsung ML-2240

 

selected as the

Series as your default printer

 

default printer.

in your Windows.

 

 

 

•Check the machine for the following:

•The front cover is not closed. Close the cover.

•Paper is jammed. Clear the paper jam. See page 31.

•No paper is loaded. Load paper. See page 22.

•The toner cartridge is not installed. Install the toner cartridge.

•If a system error occurs, contact your service representative.

 

The connection

Disconnect the printer cable

 

cable between the

and reconnect it.

 

computer and the

 

 

machine is not

 

 

connected properly.

 

 

 

 

 

The connection

If possible, attach the cable

 

cable between the

to another computer that is

 

computer and the

working properly and print a

 

machine is

job. You can also try using a

 

defective.

different printer cable.

 

 

 

 

The port setting is

Check the Windows printer

 

incorrect.

setting to make sure that the

 

 

print job is sent to the correct

 

 

port. If the computer has

 

 

more than one port, make

 

 

sure that the machine is

 

 

attached to the correct one.

 

 

 

 

The machine may

Check the printer properties

 

be configured

to ensure that all of the print

 

incorrectly.

settings are correct.

 

 

 

 

The printer driver

Repair the printer software.

 

may be incorrectly

See the Software section.

 

installed.

 

 

 

 

 

The machine is

Check the LEDs status on

 

malfunctioning.

the control panel to see if the

 

 

machine is indicating a

 

 

system error.

 

 

 

The machine

The paper source

For many software

selects print

selection in the

applications, the paper

materials from

printer properties

source selection is found

the wrong paper

may be incorrect.

under the Paper tab within

source.

 

the printer properties. Select

 

the correct paper source.

 

 

 

 

See the printer driver help

 

 

screen.

 

 

 

34_Troubleshooting

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Contents Mono Laser Printer Features of your new laser product Special FeaturesAbout this USER’S Guide Features by ModelsFeatures Convention Description ExampleOnline User’s Guide Quick Install GuideFinding More Information Printer Driver HelpImportant Safety Symbols and Precautions Safety informationWhat the icons and signs in this user’s guide mean Laser Safety Statement Recycling Ozone SafetyPower Saver Radio Frequency EmissionsCanadian Radio Interference Regulations Replacing the Fitted Plug for UK onlyDeclaration of Conformity European Countries Approvals and CertificationsSafety information9 Contents Supply Maintenance parts How to purchase ML-1640 Series specifications ML-2240 Series SpecificationsFront view IntroductionPrinter Overview Rear viewCancel On-Line Error LED Toner LEDControl Panel Overview Understanding the Control Panel On-Line/Error LEDCancel button Toner LEDFeature Windows Linux Macintosh Printer Driver FeaturesContents Supplied SoftwarePrinting a Demo Setting UP the HardwareGetting started System RequirementsLinux Installing the SoftwareRequirements Getting started Selecting and loading print media Selecting Print MediaSpecifications on print media Type Size Dimensions Weighta CapacitybGuidelines for special print media Media Type GuidelinesLoading paper in the tray Loading PaperPreprinted paper Printing on Special Print Medias Feeding the print material manuallySetting the Paper Size and Type Select Printers and FaxesBasic printing Canceling a Print JOBPrinting a Document Cleaning the outside MaintenanceCleaning Your Machine Cleaning the insidePlug in the power cord, and turn the machine on Expected cartridge life Maintaining the CartridgeToner cartridge storage Redistributing tonerReplacing the Toner Cartridge Maintenance Clearing Paper Jams TroubleshootingTips for Avoiding Paper Jams Paper exit areaPaper feed area Around the toner cartridge Solving Other ProblemsCondition Suggested Solutions Paper feedingPrinting problems Condition Possible Suggested Solutions CauseHalf the page is Print job isExtremely slow BlankPrinting quality problems Characters Randomly distributed on the printedMisformed Skew Ensure that the paper is loaded properlyCommon Windows problems Common Linux problemsCommon Macintosh problems HOW to Purchase Ordering supplies and accessoriesMaintenance Parts SupplyML-1640 Series Specifications SpecificationsThis chapter include ML-2240 Series Specifications Glossary EtherTalk ITU-T No chartEthernet Fuser UnitModem ResolutionMAC address NetWareUNC Path Subnet MaskToner Cartridge WatermarkIndex Contact Samsung worldwide Country Customer Care Center WEB SiteSwitzerland Page REV Software section Contents Sharing the Printer Locally Setting Up the Printer Printing Installing Printer Software in Windows Installing Printer SoftwareInstalling Printer Software in Windows Reinstalling Printer Software Removing Printer SoftwarePrinting a Document Select your printer driver from the Name drop-down listPrinting to a file PRN Printer SettingsSelect Printers and Faxes Select your printer driver icon Layout Tab Paper TabGraphics Tab ResolutionToner Save Mode TypeWatermark Extras TabAdvanced Options OverlayAbout Tab Using a Favorite SettingUsing Help Printer TabAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting Posters Printing BookletsFitting Your Document to a Selected Paper Size Printing on Both Sides of PaperPrinting a Reduced or Enlarged Document NoneCreating a Watermark Using WatermarksUsing an Existing Watermark Editing a WatermarkUsing a Page Overlay Using OverlaysWhat is an Overlay? Creating a New Page OverlayCheck the Share this printer box Setting Up a Host ComputerSetting Up a Client Computer Double-clickPrinters and FaxesUnderstanding Smart Panel Troubleshooting GuideBuy Now Opening the Troubleshooting Guide Changing the Smart Panel Program SettingsInstalling the Unified Linux Driver Installing the Unified Linux DriverGetting Started Uninstalling the Unified Linux Driver Click UninstallOpening the Unified Driver Configurator Using the Unified Driver ConfiguratorPrinters Configuration Double-clickUnified Driver Configurator on the desktopConfiguring Printer Properties Ports ConfigurationPrinting Files Printing from ApplicationsFile menu Installing Software Setting Up the Printer Printing Installing SoftwarePrinter driver Setting Up the Printer Click Add on the Printer ListPrinting Changing Printer SettingsPrinting a Document Graphics Printing Multiple Pages on One Sheet of PaperPaper Index
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