Samsung ML-2240 manual Common Windows problems, Common Linux problems

Page 38

CONDITION

 

 

SUGGESTED SOLUTIONS

 

 

 

 

 

 

Curl

 

If the printed paper is curled or paper does not feed

 

 

 

into the machine:

 

 

 

• Turn over the stack of paper in the tray. Also try

 

 

 

 

rotating the paper 180° in the tray.

 

 

 

• Change the printer option and try again. Go to

 

 

 

 

printer properties, click Paper tab, and set type

 

 

 

 

to Thin. Refer to the Software section for

 

 

 

 

details.

 

 

 

 

 

 

An unknown image

 

Your machine is probably being used at an altitude

 

repetitively appears

 

of 1,000 m (3,281 ft) or above.

 

on a next few

 

The high altitude may affect the print quality such

 

sheets or loose

 

as loose toner or light imaging. You can set this

 

toner, light print, or

 

option through Paper or Printer tab in printer

 

contamination

 

driver’s properties.

 

occurs.

 

 

 

 

 

 

 

 

Common Windows problems

 

 

 

 

 

 

CONDITION

 

SUGGESTED SOLUTIONS

 

 

 

 

 

 

“File in Use”

 

Exit all software applications. Remove all

 

message appears

 

software from the StartUp Group, then restart

 

during installation.

 

Windows. Reinstall the printer driver.

 

 

 

 

 

“General Protection

 

Close all other applications, reboot Windows

 

Fault”, “Exception

 

and try printing again.

 

OE”, “Spool32”, or

 

 

 

“Illegal Operation”

 

 

 

messages appear.

 

 

 

“Fail To Print”, “A

 

These messages may appear during printing.

 

printer timeout error

 

Just keep waiting until the machine finishes

 

occurred.” messages

 

printing. If the message appears in ready mode

 

appear.

 

or after printing has been completed, check the

 

 

connection and/or whether an error has

 

 

 

 

 

 

 

 

occurred.

 

 

 

 

 

 

Refer to the Microsoft Windows documentation that came with your computer for further information on Windows error messages.

Common Linux problems

CONDITION

SUGGESTED SOLUTIONS

 

 

The machine does

• Check if the printer driver is installed in your

not print.

system. Open Unified Driver Configurator

 

and switch to the Printers tab in Printers

 

configuration window to look at the list of

 

available printers. Make sure that your

 

machine is displayed on the list. If not,

 

please, invoke Add new printer wizard to set

 

up your device.

 

• Check if the printer is started. Open Printers

 

configuration and select your machine on the

 

printers list. Look at the description in the

 

Selected printer pane. If its status contains

 

“(stopped)” string, please, press the Start

 

button. After that normal operation of the

 

printer should be restored. The "stopped"

 

status might be activated when some

 

problems in printing occurred.

 

• Check if your application has special print

 

option such as “-oraw”. If “-oraw” is specified

 

in the command line parameter then remove

 

it to print properly. For Gimp front-end, select

 

“print” -> “Setup printer” and edit command

 

line parameter in the command item.

 

 

The machine does

The problem is solved in AFPL Ghostscript v.

not print whole pages

8.52 or above. Download the latest version of

and its output is half

AFPL Ghostscript from http://sourceforge.net/

page printed.

projects/ghostscript/ and install it to solve this

problem.

 

I encounter error

Please avoid changing print job parameters (via

“Unable to open mfp

LPR GUI, for example) while a print job is in

port device file!”

progress. Known versions of CUPS server

when printing a

break the print job whenever print options are

changed and then try to restart the job from the

document.

beginning. Since Unified Linux Driver locks mfp

 

 

port while printing, the abrupt termination of the

 

driver keeps the port locked and therefore

 

unavailable for subsequent print jobs. If this

 

situation occurred, please, try to release the

 

mfp port.

 

 

Refer to Linux User’s Guide that came with your computer for further information on Linux error messages.

38_Troubleshooting

Image 38
Contents Mono Laser Printer Features of your new laser product Special FeaturesAbout this USER’S Guide Features by ModelsFeatures Convention Description ExampleOnline User’s Guide Quick Install GuideFinding More Information Printer Driver HelpWhat the icons and signs in this user’s guide mean Safety informationImportant Safety Symbols and Precautions Laser Safety Statement Recycling Ozone SafetyPower Saver Radio Frequency EmissionsCanadian Radio Interference Regulations Replacing the Fitted Plug for UK onlyDeclaration of Conformity European Countries Approvals and CertificationsSafety information9 Contents Supply Maintenance parts How to purchase ML-1640 Series specifications ML-2240 Series SpecificationsFront view IntroductionPrinter Overview Rear viewControl Panel Overview On-Line Error LED Toner LEDCancel Understanding the Control Panel On-Line/Error LEDCancel button Toner LEDFeature Windows Linux Macintosh Printer Driver FeaturesContents Supplied SoftwarePrinting a Demo Setting UP the HardwareGetting started System RequirementsRequirements Installing the SoftwareLinux Getting started Selecting and loading print media Selecting Print MediaSpecifications on print media Type Size Dimensions Weighta CapacitybGuidelines for special print media Media Type GuidelinesPreprinted paper Loading PaperLoading paper in the tray Printing on Special Print Medias Feeding the print material manuallySetting the Paper Size and Type Select Printers and FaxesPrinting a Document Canceling a Print JOBBasic printing Cleaning the outside MaintenanceCleaning Your Machine Cleaning the insidePlug in the power cord, and turn the machine on Expected cartridge life Maintaining the CartridgeToner cartridge storage Redistributing tonerReplacing the Toner Cartridge Maintenance Clearing Paper Jams TroubleshootingTips for Avoiding Paper Jams Paper exit areaPaper feed area Around the toner cartridge Solving Other ProblemsCondition Suggested Solutions Paper feedingPrinting problems Condition Possible Suggested Solutions CauseHalf the page is Print job isExtremely slow BlankPrinting quality problems Characters Randomly distributed on the printedMisformed Skew Ensure that the paper is loaded properlyCommon Windows problems Common Linux problemsCommon Macintosh problems HOW to Purchase Ordering supplies and accessoriesMaintenance Parts SupplyThis chapter include SpecificationsML-1640 Series Specifications ML-2240 Series Specifications Glossary EtherTalk ITU-T No chartEthernet Fuser UnitModem ResolutionMAC address NetWareUNC Path Subnet MaskToner Cartridge WatermarkIndex Contact Samsung worldwide Country Customer Care Center WEB SiteSwitzerland Page REV Software section Contents Sharing the Printer Locally Setting Up the Printer Printing Installing Printer Software in Windows Installing Printer SoftwareInstalling Printer Software in Windows Reinstalling Printer Software Removing Printer SoftwarePrinting a Document Select your printer driver from the Name drop-down listSelect Printers and Faxes Select your printer driver icon Printer SettingsPrinting to a file PRN Layout Tab Paper TabGraphics Tab ResolutionToner Save Mode TypeWatermark Extras TabAdvanced Options OverlayAbout Tab Using a Favorite SettingUsing Help Printer TabAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting Posters Printing BookletsFitting Your Document to a Selected Paper Size Printing on Both Sides of PaperPrinting a Reduced or Enlarged Document NoneCreating a Watermark Using WatermarksUsing an Existing Watermark Editing a WatermarkUsing a Page Overlay Using OverlaysWhat is an Overlay? Creating a New Page OverlayCheck the Share this printer box Setting Up a Host ComputerSetting Up a Client Computer Double-clickPrinters and FaxesBuy Now Troubleshooting GuideUnderstanding Smart Panel Opening the Troubleshooting Guide Changing the Smart Panel Program SettingsGetting Started Installing the Unified Linux DriverInstalling the Unified Linux Driver Uninstalling the Unified Linux Driver Click UninstallOpening the Unified Driver Configurator Using the Unified Driver ConfiguratorPrinters Configuration Double-clickUnified Driver Configurator on the desktopConfiguring Printer Properties Ports ConfigurationFile menu Printing from ApplicationsPrinting Files Printer driver Installing SoftwareInstalling Software Setting Up the Printer Printing Setting Up the Printer Click Add on the Printer ListPrinting a Document Changing Printer SettingsPrinting Paper Printing Multiple Pages on One Sheet of PaperGraphics Index