Samsung ML-2240 Randomly distributed on the printed, Misformed, Characters, Back of printouts

Page 37

CONDITION

SUGGESTED SOLUTIONS

 

Background scatter Background scatter results from bits of toner

 

randomly distributed on the printed page.

A

• The paper may be too damp. Try printing with a

different batch of paper. Do not open packages

of paper until necessary so that the paper does

not absorb too much moisture.

• If background scatter occurs on an envelope,

change the printing layout to avoid printing over

areas that have overlapping seams on the

 

reverse side. Printing on seams can cause

 

problems.

If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application or the printer properties.

Misformed

• If characters are improperly formed and

characters

producing hollow images, the paper stock may

 

 

 

be too slick. Try a different paper. See page 19.

 

 

 

 

 

 

 

 

Page skew

• Ensure that the paper is loaded properly.

AaBbCc

• Check the paper type and quality. See page 19.

• Ensure that the paper or other material is loaded

correctly and the guides are not too tight or too

AaBbCc

loose against the paper stack.

AaBbCc

 

AaBbCc

 

AaBbCc

 

Curl or wave

• Ensure that the paper is loaded properly.

Check the paper type and quality. Both high

temperature and humidity can cause paper curl. See page 19.

• Turn over the stack of paper in the tray. Also try rotating the paper 180° in the tray.

Wrinkles or creases • Ensure that the paper is loaded properly.

Check the paper type and quality. See page 19.

Turn over the stack of paper in the tray. Also try rotating the paper 180° in the tray.

CONDITION

SUGGESTED SOLUTIONS

 

 

Back of printouts

• Check for leaking toner. Clean the inside of the

are dirty

machine. See page 26.

Black pages

• The toner cartridge may not be installed

A

properly. Remove the cartridge and reinsert it.

• The toner cartridge may be defective and need

replacing. Remove the toner cartridge and install

a new one. See page 29.

• The machine may require repair. Contact a

service representative.

Loose toner

• Clean the inside of the machine. See page 26.

Check the paper type and quality. See page 19.

Remove the toner cartridge and install a new

one. See page 29.

• If the problem persists, the machine may require repair. Contact a service representative.

Character Voids

Character voids are white areas within parts of

 

characters that should be solid black:

A

• If you are using transparencies, try another

type of transparency. Because of the

composition of transparencies, some character

voids are normal.

• You may be printing on the wrong surface of

the paper. Remove the paper and turn it

around.

 

• The paper may not meet paper specifications.

 

See page 19.

Horizontal stripes

If horizontally aligned black streaks or smears

 

appear:

AaBbCc

• The toner cartridge may be installed

improperly. Remove the cartridge and reinsert

AaBbCc

it.

AaBbCc

• The toner cartridge may be defective. Remove

AaBbCc

the toner cartridge and install a new one. See

page 29.

AaBbCc

• If the problem persists, the machine may

 

require repair. Contact a service

 

representative.

Troubleshooting_ 37

Image 37
Contents Mono Laser Printer Special Features Features of your new laser productFeatures Features by ModelsAbout this USER’S Guide Convention Description ExampleFinding More Information Quick Install GuideOnline User’s Guide Printer Driver HelpImportant Safety Symbols and Precautions Safety informationWhat the icons and signs in this user’s guide mean Laser Safety Statement Power Saver Ozone SafetyRecycling Radio Frequency EmissionsDeclaration of Conformity European Countries Replacing the Fitted Plug for UK onlyCanadian Radio Interference Regulations Approvals and CertificationsSafety information9 Contents ML-1640 Series specifications ML-2240 Series Specifications Supply Maintenance parts How to purchasePrinter Overview IntroductionFront view Rear viewCancel On-Line Error LED Toner LEDControl Panel Overview Cancel button On-Line/Error LEDUnderstanding the Control Panel Toner LEDContents Printer Driver FeaturesFeature Windows Linux Macintosh Supplied SoftwareGetting started Setting UP the HardwarePrinting a Demo System RequirementsLinux Installing the SoftwareRequirements Getting started Selecting Print Media Selecting and loading print mediaType Size Dimensions Weighta Capacityb Specifications on print mediaMedia Type Guidelines Guidelines for special print mediaLoading paper in the tray Loading PaperPreprinted paper Feeding the print material manually Printing on Special Print MediasSelect Printers and Faxes Setting the Paper Size and TypeBasic printing Canceling a Print JOBPrinting a Document Cleaning Your Machine MaintenanceCleaning the outside Cleaning the insidePlug in the power cord, and turn the machine on Toner cartridge storage Maintaining the CartridgeExpected cartridge life Redistributing tonerReplacing the Toner Cartridge Maintenance Tips for Avoiding Paper Jams TroubleshootingClearing Paper Jams Paper exit areaPaper feed area Condition Suggested Solutions Solving Other ProblemsAround the toner cartridge Paper feedingCondition Possible Suggested Solutions Cause Printing problemsExtremely slow Print job isHalf the page is BlankPrinting quality problems Misformed Randomly distributed on the printedCharacters Skew Ensure that the paper is loaded properlyCommon Linux problems Common Windows problemsCommon Macintosh problems Maintenance Parts Ordering supplies and accessoriesHOW to Purchase SupplyML-1640 Series Specifications SpecificationsThis chapter include ML-2240 Series Specifications Glossary Ethernet ITU-T No chartEtherTalk Fuser UnitMAC address ResolutionModem NetWareToner Cartridge Subnet MaskUNC Path WatermarkIndex Country Customer Care Center WEB Site Contact Samsung worldwideSwitzerland Page REV Software section Contents Sharing the Printer Locally Setting Up the Printer Printing Installing Printer Software Installing Printer Software in WindowsInstalling Printer Software in Windows Removing Printer Software Reinstalling Printer SoftwareSelect your printer driver from the Name drop-down list Printing a DocumentPrinting to a file PRN Printer SettingsSelect Printers and Faxes Select your printer driver icon Paper Tab Layout TabToner Save Mode ResolutionGraphics Tab TypeAdvanced Options Extras TabWatermark OverlayUsing Help Using a Favorite SettingAbout Tab Printer TabPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting Booklets Printing PostersPrinting a Reduced or Enlarged Document Printing on Both Sides of PaperFitting Your Document to a Selected Paper Size NoneUsing an Existing Watermark Using WatermarksCreating a Watermark Editing a WatermarkWhat is an Overlay? Using OverlaysUsing a Page Overlay Creating a New Page OverlaySetting Up a Client Computer Setting Up a Host ComputerCheck the Share this printer box Double-clickPrinters and FaxesUnderstanding Smart Panel Troubleshooting GuideBuy Now Changing the Smart Panel Program Settings Opening the Troubleshooting GuideInstalling the Unified Linux Driver Installing the Unified Linux DriverGetting Started Click Uninstall Uninstalling the Unified Linux DriverPrinters Configuration Using the Unified Driver ConfiguratorOpening the Unified Driver Configurator Double-clickUnified Driver Configurator on the desktopPorts Configuration Configuring Printer PropertiesPrinting Files Printing from ApplicationsFile menu Installing Software Setting Up the Printer Printing Installing SoftwarePrinter driver Click Add on the Printer List Setting Up the PrinterPrinting Changing Printer SettingsPrinting a Document Graphics Printing Multiple Pages on One Sheet of PaperPaper Index