Samsung ML-2240 manual Troubleshooting, Tips for Avoiding Paper Jams, Clearing Paper Jams

Page 31

troubleshooting

This chapter gives helpful information for what to do if you encounter an error.

This chapter includes:

•	Tips for avoiding paper jams	• Solving other problems
•	Clearing paper jams

The illustrations of the machine are based on ML-2240 series. ML-1640 series does not have a manual tray.

TIPS FOR AVOIDING PAPER JAMS

By selecting the correct media types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined on page 31.

•Follow the procedures on page 22. Ensure that the adjustable guides are positioned correctly.

•Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray.

•Do not remove paper from the tray while your machine is printing.

•Flex, fan, and straighten paper before loading.

•Do not use creased, damp, or highly curled paper.

•Do not mix paper types in a tray.

•Use only recommended print media. (See "Setting the paper size and type" on page 24.)

•Ensure that the recommended side of the print media is facing up in the tray.

If a paper jam occurs, the error LED on the control panel lights orange. Find and remove the jammed paper.

To resume printing after clearing paper jams, you must open and close the front cover.

CLEARING PAPER JAMS

In the paper exit area

Paper jams in this area may result in loose toner on the page. If you get any toner on your clothes, wash them in cold water as hot water will set the toner into the fabric.

1.If the paper jams as it exits to the output tray and a long portion of the paper is visible, pull the paper straight out.

When you pull the jammed paper, if there is resistance and the paper does not move immediately, stop pulling. Continue with the next step.

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Contents Mono Laser Printer Special Features Features of your new laser productConvention Description Example Features by ModelsFeatures About this USER’S GuidePrinter Driver Help Quick Install GuideFinding More Information Online User’s GuideImportant Safety Symbols and Precautions Safety informationWhat the icons and signs in this user’s guide mean Laser Safety Statement Radio Frequency Emissions Ozone SafetyPower Saver RecyclingApprovals and Certifications Replacing the Fitted Plug for UK onlyDeclaration of Conformity European Countries Canadian Radio Interference RegulationsSafety information9 Contents ML-1640 Series specifications ML-2240 Series Specifications Supply Maintenance parts How to purchaseRear view IntroductionPrinter Overview Front viewCancel On-Line Error LED Toner LEDControl Panel Overview Toner LED On-Line/Error LEDCancel button Understanding the Control PanelSupplied Software Printer Driver FeaturesContents Feature Windows Linux MacintoshSystem Requirements Setting UP the HardwareGetting started Printing a DemoLinux Installing the SoftwareRequirements Getting started Selecting Print Media Selecting and loading print mediaType Size Dimensions Weighta Capacityb Specifications on print mediaMedia Type Guidelines Guidelines for special print mediaLoading paper in the tray Loading PaperPreprinted paper Feeding the print material manually Printing on Special Print MediasSelect Printers and Faxes Setting the Paper Size and TypeBasic printing Canceling a Print JOBPrinting a Document Cleaning the inside MaintenanceCleaning Your Machine Cleaning the outsidePlug in the power cord, and turn the machine on Redistributing toner Maintaining the CartridgeToner cartridge storage Expected cartridge lifeReplacing the Toner Cartridge Maintenance Paper exit area TroubleshootingTips for Avoiding Paper Jams Clearing Paper JamsPaper feed area Paper feeding Solving Other ProblemsCondition Suggested Solutions Around the toner cartridgeCondition Possible Suggested Solutions Cause Printing problemsBlank Print job isExtremely slow Half the page isPrinting quality problems Skew Ensure that the paper is loaded properly Randomly distributed on the printedMisformed CharactersCommon Linux problems Common Windows problemsCommon Macintosh problems Supply Ordering supplies and accessoriesMaintenance Parts HOW to PurchaseML-1640 Series Specifications SpecificationsThis chapter include ML-2240 Series Specifications Glossary Fuser Unit ITU-T No chartEthernet EtherTalkNetWare ResolutionMAC address ModemWatermark Subnet MaskToner Cartridge UNC PathIndex Country Customer Care Center WEB Site Contact Samsung worldwideSwitzerland Page REV Software section Contents Sharing the Printer Locally Setting Up the Printer Printing Installing Printer Software Installing Printer Software in WindowsInstalling Printer Software in Windows Removing Printer Software Reinstalling Printer SoftwareSelect your printer driver from the Name drop-down list Printing a DocumentPrinting to a file PRN Printer SettingsSelect Printers and Faxes Select your printer driver icon Paper Tab Layout TabType ResolutionToner Save Mode Graphics TabOverlay Extras TabAdvanced Options WatermarkPrinter Tab Using a Favorite SettingUsing Help About TabPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting Booklets Printing PostersNone Printing on Both Sides of PaperPrinting a Reduced or Enlarged Document Fitting Your Document to a Selected Paper SizeEditing a Watermark Using WatermarksUsing an Existing Watermark Creating a WatermarkCreating a New Page Overlay Using OverlaysWhat is an Overlay? Using a Page OverlayDouble-clickPrinters and Faxes Setting Up a Host ComputerSetting Up a Client Computer Check the Share this printer boxUnderstanding Smart Panel Troubleshooting GuideBuy Now Changing the Smart Panel Program Settings Opening the Troubleshooting GuideInstalling the Unified Linux Driver Installing the Unified Linux DriverGetting Started Click Uninstall Uninstalling the Unified Linux DriverDouble-clickUnified Driver Configurator on the desktop Using the Unified Driver ConfiguratorPrinters Configuration Opening the Unified Driver ConfiguratorPorts Configuration Configuring Printer PropertiesPrinting Files Printing from ApplicationsFile menu Installing Software Setting Up the Printer Printing Installing SoftwarePrinter driver Click Add on the Printer List Setting Up the PrinterPrinting Changing Printer SettingsPrinting a Document Graphics Printing Multiple Pages on One Sheet of PaperPaper Index