Paper feeding problems

Condition	Suggested solutions

Paper jams during printing.	Clear the paper jam.

Paper sticks together.	• Check the maximum paper capacity of the tray .
	• Make sure that you are using the correct type of paper.
	• Remove paper from the tray and flex or fan the paper.
	• Humid conditions may cause some paper to stick together.

Multiple sheets of paper do not feed.	Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight.

Paper does not feed into the machine.	• Remove any obstructions from inside the machine.
	• Paper has not been loaded correctly. Remove paper from the tray and reload it correctly.
	• There is too much paper in the tray. Remove excess paper from the tray.
	• The paper is too thick. Use only paper that meets the specifications required by the machine.

The paper keeps jamming.	• There is too much paper in the tray. Remove excess paper from the tray. If you are printing on special materials, feed
	manually in the tray.
	• An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine.
	• There may be debris inside the machine. Open the top cover and remove any debris.

Envelopes skew or fail to feed correctly.	Ensure that the paper guides are against both sides of the envelopes.

5. Troubleshooting 175

ML2165WXAA specifications

Samsung has made a significant impact in the world of printing solutions with its diverse range of printer models, among which the Samsung ML-2165W, SLM-3870FW, ML-2165WXAA, and SCX-4729FD stand out. Each model offers a unique set of features, technologies, and characteristics tailored to meet different printing needs.

The Samsung ML-2165W is a compact monochrome laser printer designed for home and small office use. One of its main features is wireless connectivity, allowing users to print from various devices such as smartphones, tablets, and laptops without needing to be physically connected to the printer. With a print speed of up to 21 pages per minute (ppm) and a print resolution of 1200 x 1200 dpi, it delivers sharp text and graphics. Its energy-saving feature, Easy Eco Driver, helps reduce toner usage and energy consumption, making it a cost-effective option for users.

The Samsung SLM-3870FW is a multifunctional printer that combines printing, scanning, copying, and faxing capabilities. This versatile device is equipped with a robust feature set that includes automatic duplex printing, enhancing efficiency by reducing paper usage. With a print speed of 26 ppm and a first page out time of approximately 8.5 seconds, it's designed for quick performance. The SLM-3870FW also supports NFC (Near Field Communication) technology, enabling users to print directly from their mobile devices with a simple tap.

The Samsung ML-2165WXAA is similar to the ML-2165W but comes with additional features that enhance its usability and efficiency. It is designed for users who appreciate high-performance printing in a compact form factor. With its impressive print quality and mobile printing options, including support for Google Cloud Print, it caters to a wide range of printing demands. The printer's compact design makes it easy to fit in tight spaces, making it an ideal choice for small offices or home environments.

Lastly, the Samsung SCX-4729FD is a multifunction printer that focuses on larger workgroup needs, offering advanced features like a larger paper capacity and fast printing speeds of up to 29 ppm. It supports printing, copying, scanning, and faxing, making it a comprehensive solution for busy offices. The device is equipped with a 4-line LCD display for easy navigation, and its security features ensure that sensitive documents remain protected. With a focus on productivity and efficiency, the SCX-4729FD proves to be a valuable asset in any office setup.

Together, these Samsung printers illustrate the company’s commitment to innovation, quality, and user-friendly design, catering to various printing needs, from home offices to more demanding work environments.

Paper feeding problems

Paper sticks together.

Multiple sheets of paper do not feed.

Paper does not feed into the machine.

The paper keeps jamming.

ML2165WXAA specifications