Samsung ML2165WXAA Printing quality problems, Condition Suggested Solutions Light or faded print

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Printing quality problems

If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem.

 

 

Condition

Suggested Solutions

 

 

 

 

 

 

 

Light or faded print

• If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge (see "Replacing the

 

 

 

 

toner cartridge" on page 44).

 

 

 

 

• The paper may not meet paper specifications; for example, the paper may be too moist or rough.

 

 

 

 

 

 

 

 

• If the entire page is light, the print resolution setting is too low or the toner save mode is on. Adjust the print resolution and turn

 

 

 

 

the toner save mode off. See the help screen of the printer driver.

 

 

 

 

• A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. Clean the inside of your machine

 

 

 

 

(see "Cleaning the machine" on page 46).

 

 

 

 

• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page

 

 

 

 

46). If these steps do not correct the problem, contact a service representative.

 

 

 

 

 

 

 

The top half of the paper is

The toner might not adhere properly to this type of paper.

 

 

printed lighter than the rest of

• Change the printer option and try again. Go to Printing Preferences , click the Paper tab, and set the paper type to Recycled (see

 

 

the paper

 

 

"Opening printing preferences" on page 35).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5. Troubleshooting 181

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Contents User’s Guide Basic Introduction Environmentally friendly Convenience Key benefitsWide range of functionality and application support Software Features by modelsIncluded, Blank Not available Features ML-216x Series ML-216xW Series Hi-Speed USBStatus LED flashes or remains constantly on Useful to knowGeneral icons About this user’s guideConventions ChapterImportant safety symbols Safety informationOperating environment Operating method Installation / Moving Maintenance / Checking Supply usage Machine overview AccessoriesFront view Rear view Prints supplies info report / error report Configuration sheetControl panel overview StatusPrints the screen PowerPrint Screen Turning on the machine Select Install Now Installing the driver locallyFollow the instructions in the installation window WindowsReinstalling the driver Learning the Basic Usage To print a demo Printing a demoMedia and tray To change the size, you need to adjust the paper guideTray overview Open the output tray Loading paper in the trayMedia and tray Manual feeding in the tray Tips on using the manual feederPrinting on special media Table below shows the special media usable in each trayEnvelope Acceptable Labels Card stock/ Custom-sized paper Preprinted paper Paper around. Note that print quality is not guaranteedSetting the paper size and type Printing Basic printingOpening printing preferences Canceling a print jobClick Properties or Preferences Using help Using a favorite settingEco printing To Eco Printing, click the belowMaintenance Ordering supplies and accessories Available supplies Available maintenance parts Storing the toner cartridge Estimated cartridge life Handling instructionsToner cartridge usage Redistributing toner Replacing the toner cartridge Replacing the toner cartridge Cleaning the outside Cleaning the machineCleaning the inside Cleaning the machine Cleaning the pickup roller Tips for moving & storing your machine Troubleshooting Tips for avoiding paper jams Tray Clearing paper jamsInside the machine Clearing paper jams Color of the LED indicates the machines current status Understanding the status LEDStatus LED Toner LED/ WPS LED Appendix General specifications SpecificationsPower save mode Items Description Power consumption Average operating modePower off mode Wireless d ModulePrint media specifications Paper section Thick paper Refer to the PlainThin paper ColoredISO B5, Executive Labels c US Folio, A4, JIS B5Card stock ISO B5, Executive Postcard Bond paper Refer to the PlainFree HDD space Windows Operating system Requirement recommendedWindows XP Windows ServerOperating system Requirements Recommended MacintoshFree HDD space Mac OS XItems Requirements LinuxOperating system Network environment Wireless securityNetwork operating system Network protocolsOzone safety Laser safety statementRegulatory information Recycling Power saver China onlyFCC information to the user United States of America onlyRadio frequency emissions Federal communications commission FCC Canadian radio interference regulationsUnited states of america Russia only Germany only FCC statement for wireless LAN useTurkey only Important warningReplacing the fitted plug for UK only Green and Yellow EarthEC Certification Approvals and CertificationsDeclaration of conformity European countries Regulatory compliance statements Wireless guidanceEU countries Israel only China only REV CopyrightAdvanced Advanced 181 Software installation Open the Applications folder Utilities Print Setup Utility InstallationClick Continue Click Continue on the User Options PanePrint Setup Utility Or Print & Fax Reinstallation for MacintoshInstalling the Unified Linux Driver Installation for LinuxInstalling the Smart Panel Double click cdroot Linux smartpanel install.shDouble click cdroot Linux psu install.sh Installing the Printer Settings UtilityClick Uninstall Reinstallation for LinuxClick Next Click Finish Using a network- connected machine SyncThru Web Service SyncThru Web Admin ServiceSetIP IPv4 configuration using SetIP Windows Wired network setupPrinting a network configuration report Setting IP addressAssigned by a network manager before proceeding IPv4 configuration using SetIP MacintoshPrinter’s name and IP address information Preferences or Administrator IPv4 configuation using SetIP LinuxReport Open /opt/Samsung/mfp/share/utilsAddress on Installing driver over the networkProgram searches for the machine Command- line Definition Description Silent installation ModeSetup.exe /s L0x0012Printer driver as a default Opens Printers MacintoshPrinters and Faxes folder Select HP Jetdirect Socket in Protocol LinuxUnix Following procedures Installing the Unix printer driver packageAccept printername Enable printername Unpack the Unix printer driver packageSetting up the printer Uninstalling the printer driver packageIt will open the Uninstall Printer Wizard Activating IPv6 IPv6 configurationFrom the control panel Press Network TCP/IP IPv6 DHCPv6 Config From the SyncThru Web ServiceID admin Password sec00000 SettingsUsing SyncThru Web Service Wireless network name and network key Wireless network setupUnderstanding your network type Getting startedSet up method Connecting method Introducing wireless set up methodsFrom the machine’s Control panelOther set up methods Set up method Connecting method Description & ReferenceFrom the computer Wireless OK WPS Setting Using the WPS buttonItems to prepare Choosing your typeMachines with a display screen Connecting in PBC modeMachines without a display screen Disconnecting from a network Re-connecting to a networkCanceling the connection process Using the menu buttonSetup using Windows Access point via USB cablePress Network Wireless Wlan Settings Configure the wireless settings manually. Go to step WEP Operation Mode Select InfrastructureWi-Fi Direct Option Finish Access point via WPS button without a USB cable connectionFor models with a display screen, follow the steps below Select Using the WPS button and click NextAPress and hold Ad hoc via USB cable Operation Mode Select ad hoc Software searches the wireless networkFor the Static method For the Dhcp methodInstructions in the window Setup using MacintoshConfigure the wireless settings manually. Go to step WEP For the Static method For the Dhcp methodAccess point or wireless router Network-connected computer Setting the access point using the WPS buttonCable between the computer and machine Click QuitSelect Using the WPS button and click Next Read the license agreement and click Continue Creating the ad hoc network in MacintoshSignal is Printer Self Network Software searches for wireless network devicesFrom the list Settings and click Next Machine has searched appearsMachine when configuring the wireless network Using a network cableQuit Configuring the machine’s wireless network IP setting using SetIP Program WindowsPrinting a network configuration report Password network key and click Next Click Wireless WizardSetup is right, click Apply Click NextTurning the Wi-Fi network on/off Setting up Wi-Fi DirectSetting the Wi-Fi Direct for mobile printing Click Wireless CustomSelect Network Wireless Wi-Fi Direct from the control panel Wi-Fi Direct On/Off Select On to enableEnable Wi-Fi Direct Enable or disable Wi-Fi Direct and set other optionsProblems during setup or driver installation Setting up the mobile deviceTroubleshooting Connecting Failure Invalid Security Other problemsWireless network setup Supported Mobile OS Samsung MobilePrintSupported devices Special features Altitude adjustment Preferences Change the settings on each tab Click OKIf Printing preferences Click the Windows Start menu Setting your machine as a default machineFor Windows 7, select Control Panel Devices and Printers Printing to a file PRN Using advanced print featuresCheck the Print to file box in the Print window Multiple Pages per Side Understanding special printer featuresPoster Printing Booklet Printinga Description Using advanced print features Editing a watermark Creating a watermarkDeleting a watermark Overlay Overlay aCreating a new Overlay List box Using a page overlayClick Delete This option is not available when you use XPS driver What is Direct Printing Utility? Using Direct Printing Utility Windows onlyUsing the right-click menu Customize the machine settings for your needsFrom the printer driver Using memory/hard drive featuresDeleting the stored job Private documentMacintosh printing Changing printer settingsPrinting a document Printing multiple pages on one sheetPrinting on both sides of the paper Linux printing To abort the current job, click CancelPrinting from applications Print jobOpen the Unified Driver Configurator Configuring Printer PropertiesPrinting files Unix printing Changing the machine settingsGeneral tab Proceeding the print jobMargins tab Printer-Specific Settings tabImage tab Text tabUseful management tools Samsung AnyWeb Print Easy Eco Driver How to useUnderstanding Easy Capture Manager Logging into SyncThru Web Service Using SyncThru Web ServiceAccessing SyncThru Web Service SyncThru Web Service overviewMaintenance tab Settings tabMail notification setup Security tabSetting the system administrator’s information Understanding Samsung Easy Printer Manager Using Samsung Easy Printer ManagerPrinter List Advanced settings user interface overview Device SettingsJob Accounting Alert Settings Windows onlyMachine status Samsung Printer Status overviewIcon Mean Description Toner LevelTroubleshooting Using Samsung Printer StatusClose Printer Setting Using Smart PanelSmart Panel overview Buy NowChanging Smart Panel ‘s settings Opening Unified Driver Configurator Using the Linux Unified Driver ConfiguratorPrinters configuration Printers tab Switches to Printers configurationClasses tab Stop/Start Stops/starts the machineSwitches to Ports configuration Ports configurationTroubleshooting Paper feeding problems Power and cable connecting problems Print Printing problemsPaper source Machine selects printPrint job is extremely Slow Half the page is blankGarbled, or incomplete Text is wrongPages print, but they are BlankPrinting problems Condition Suggested Solutions Light or faded print Printing quality problemsTop half of the paper is Printed lighter than the restToner specks ConditionDropouts White SpotsBlack background Condition Suggested Solutions Vertical linesToner smear Characters or pictures Background scatterCurl or wave Back of printouts are dirty Condition Suggested Solutions Wrinkles or creasesSolid color or black pages Character voids Condition Suggested Solutions Loose tonerHorizontal stripes An unknown image Condition Suggested Solutions CurlRepetitively appears on a few SheetsCommon Windows problems Operating system problemsCondition Suggested solutions Common Macintosh problemsPrint incorrectly Common Linux problems Common PostScript problems Country/Region Customer Care Center Web Site Contact Samsung worldwideGreece NEW Zealand Ukraine 802.11 Access pointAppleTalk 802.11b/g/nCoverage DefaultCollation Control PanelDot Matrix Printer DuplexDuty Cycle Emulation EtherTalkEthernet Fuser UnitGrayscale GatewayHalftone IeeeIPM ITU-T No chartModem MAC addressOriginals NetWarePostScript ResolutionPrinter Driver Print MediaToner Cartridge Subnet MaskWatermark UNC PathWPA-PSK Index Driver reinstallation for USB cable connectedUp printing Print resolution set Problems Toner cartridge PIN wireless network
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ML2165WXAA specifications

Samsung has made a significant impact in the world of printing solutions with its diverse range of printer models, among which the Samsung ML-2165W, SLM-3870FW, ML-2165WXAA, and SCX-4729FD stand out. Each model offers a unique set of features, technologies, and characteristics tailored to meet different printing needs.

The Samsung ML-2165W is a compact monochrome laser printer designed for home and small office use. One of its main features is wireless connectivity, allowing users to print from various devices such as smartphones, tablets, and laptops without needing to be physically connected to the printer. With a print speed of up to 21 pages per minute (ppm) and a print resolution of 1200 x 1200 dpi, it delivers sharp text and graphics. Its energy-saving feature, Easy Eco Driver, helps reduce toner usage and energy consumption, making it a cost-effective option for users.

The Samsung SLM-3870FW is a multifunctional printer that combines printing, scanning, copying, and faxing capabilities. This versatile device is equipped with a robust feature set that includes automatic duplex printing, enhancing efficiency by reducing paper usage. With a print speed of 26 ppm and a first page out time of approximately 8.5 seconds, it's designed for quick performance. The SLM-3870FW also supports NFC (Near Field Communication) technology, enabling users to print directly from their mobile devices with a simple tap.

The Samsung ML-2165WXAA is similar to the ML-2165W but comes with additional features that enhance its usability and efficiency. It is designed for users who appreciate high-performance printing in a compact form factor. With its impressive print quality and mobile printing options, including support for Google Cloud Print, it caters to a wide range of printing demands. The printer's compact design makes it easy to fit in tight spaces, making it an ideal choice for small offices or home environments.

Lastly, the Samsung SCX-4729FD is a multifunction printer that focuses on larger workgroup needs, offering advanced features like a larger paper capacity and fast printing speeds of up to 29 ppm. It supports printing, copying, scanning, and faxing, making it a comprehensive solution for busy offices. The device is equipped with a 4-line LCD display for easy navigation, and its security features ensure that sensitive documents remain protected. With a focus on productivity and efficiency, the SCX-4729FD proves to be a valuable asset in any office setup.

Together, these Samsung printers illustrate the company’s commitment to innovation, quality, and user-friendly design, catering to various printing needs, from home offices to more demanding work environments.
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