Printing problems

Condition	Possible cause	Suggested solutions

The machine does not	The machine is not receiving power.	Check the power cord connections. Check the power switch and the power source.
print.
print.	The machine is not selected as the default	Select your machine as your default machine in Windows.
	The machine is not selected as the default	Select your machine as your default machine in Windows.
	machine.

	Check the machine for the following:
	• The top cover is not closed. Close the top cover.
	• Paper is jammed. Clear the paper jam (see "Clearing paper jams" on page 52).
	• No paper is loaded. Load paper (see"Loading paper in the tray" on page 26).
	• The toner cartridge is not installed. Install the toner cartridge (see "Replacing the toner cartridge" on page 44).
	• Make sure the protect cover and sheets are removed from the toner cartridge (see "Replacing the toner cartridge" on page 44).
	If a system error occurs, contact your service representative.

	The connection cable between the computer and	Disconnect the machine cable and reconnect it (see "Rear view" on page 17).
	the machine is not connected properly.

	The connection cable between the computer and	If possible, attach the cable to another computer that is working properly and print a job.
	the machine is defective.	You can also try using a different machine cable.

	The port setting is incorrect.	Check the Windows printer settings to make sure that the print job is sent to the correct
		port. If the computer has more than one port, make sure that the machine is attached to
		the correct one.

	The machine may be configured incorrectly.	Check the Printing Preferences to ensure that all of the print settings are correct.

5. Troubleshooting 177

ML2165WXAA specifications

Samsung has made a significant impact in the world of printing solutions with its diverse range of printer models, among which the Samsung ML-2165W, SLM-3870FW, ML-2165WXAA, and SCX-4729FD stand out. Each model offers a unique set of features, technologies, and characteristics tailored to meet different printing needs.

The Samsung ML-2165W is a compact monochrome laser printer designed for home and small office use. One of its main features is wireless connectivity, allowing users to print from various devices such as smartphones, tablets, and laptops without needing to be physically connected to the printer. With a print speed of up to 21 pages per minute (ppm) and a print resolution of 1200 x 1200 dpi, it delivers sharp text and graphics. Its energy-saving feature, Easy Eco Driver, helps reduce toner usage and energy consumption, making it a cost-effective option for users.

The Samsung SLM-3870FW is a multifunctional printer that combines printing, scanning, copying, and faxing capabilities. This versatile device is equipped with a robust feature set that includes automatic duplex printing, enhancing efficiency by reducing paper usage. With a print speed of 26 ppm and a first page out time of approximately 8.5 seconds, it's designed for quick performance. The SLM-3870FW also supports NFC (Near Field Communication) technology, enabling users to print directly from their mobile devices with a simple tap.

The Samsung ML-2165WXAA is similar to the ML-2165W but comes with additional features that enhance its usability and efficiency. It is designed for users who appreciate high-performance printing in a compact form factor. With its impressive print quality and mobile printing options, including support for Google Cloud Print, it caters to a wide range of printing demands. The printer's compact design makes it easy to fit in tight spaces, making it an ideal choice for small offices or home environments.

Lastly, the Samsung SCX-4729FD is a multifunction printer that focuses on larger workgroup needs, offering advanced features like a larger paper capacity and fast printing speeds of up to 29 ppm. It supports printing, copying, scanning, and faxing, making it a comprehensive solution for busy offices. The device is equipped with a 4-line LCD display for easy navigation, and its security features ensure that sensitive documents remain protected. With a focus on productivity and efficiency, the SCX-4729FD proves to be a valuable asset in any office setup.

Together, these Samsung printers illustrate the company’s commitment to innovation, quality, and user-friendly design, catering to various printing needs, from home offices to more demanding work environments.

Printing problems

print.

ML2165WXAA specifications