Common Linux problems

Operating system problems

Condition	Suggested solutions

The machine does not print.	• Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in the
	Printers configuration window to look at the list of available machines. Make sure that your machine is displayed on the list. If
	not, open Add new printer wizard to set up your device.
	• Check if the machine is started. Open Printers configuration and select your machine from the printers list. Look at the
	description in the Selected printer pane. If its status contains Stopped, press the Start button. Normal operation of the machine
	should be restored. The “stopped” status might be activated when some problems in printing occur.
	• Check if your application has special print options such as “-oraw”. If “-oraw” is specified in the command line parameter, then
	remove it to print properly. For Gimp front-end, select “print” -> “Setup printer” and edit the command line parameter in the
	command item.

The machine does not print	It is a known problem that occurs when a color machine is used on version 8.51 or earlier of Ghostscript, 64-bit Linux OS, and has been
whole pages, and output is	reported to bugs.ghostscript.com as Ghostscript Bug 688252.The problem is solved in AFPL Ghostscript v. 8.52 or above. Download
printed on half the page.	the latest version of AFPL Ghostscript from http://sourceforge.net/projects/ghostscript/ and install it to solve this problem.

“Cannot open port device file”	Avoid changing print job parameters (e.q., via LPR GUI) while a print job is in progress. Known versions of CUPS server break the print
error message appears when	job whenever print options are changed and then try to restart the job from the beginning. Since Unified Linux Driver locks the port
printing a document.	while printing, the abrupt termination of the driver keeps the port locked and unavailable for subsequent print jobs. If this situation
	occurs, try to release the port by selecting Release port in the Port configuration window.

Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages.

5. Troubleshooting 191

ML2165WXAA specifications

Samsung has made a significant impact in the world of printing solutions with its diverse range of printer models, among which the Samsung ML-2165W, SLM-3870FW, ML-2165WXAA, and SCX-4729FD stand out. Each model offers a unique set of features, technologies, and characteristics tailored to meet different printing needs.

The Samsung ML-2165W is a compact monochrome laser printer designed for home and small office use. One of its main features is wireless connectivity, allowing users to print from various devices such as smartphones, tablets, and laptops without needing to be physically connected to the printer. With a print speed of up to 21 pages per minute (ppm) and a print resolution of 1200 x 1200 dpi, it delivers sharp text and graphics. Its energy-saving feature, Easy Eco Driver, helps reduce toner usage and energy consumption, making it a cost-effective option for users.

The Samsung SLM-3870FW is a multifunctional printer that combines printing, scanning, copying, and faxing capabilities. This versatile device is equipped with a robust feature set that includes automatic duplex printing, enhancing efficiency by reducing paper usage. With a print speed of 26 ppm and a first page out time of approximately 8.5 seconds, it's designed for quick performance. The SLM-3870FW also supports NFC (Near Field Communication) technology, enabling users to print directly from their mobile devices with a simple tap.

The Samsung ML-2165WXAA is similar to the ML-2165W but comes with additional features that enhance its usability and efficiency. It is designed for users who appreciate high-performance printing in a compact form factor. With its impressive print quality and mobile printing options, including support for Google Cloud Print, it caters to a wide range of printing demands. The printer's compact design makes it easy to fit in tight spaces, making it an ideal choice for small offices or home environments.

Lastly, the Samsung SCX-4729FD is a multifunction printer that focuses on larger workgroup needs, offering advanced features like a larger paper capacity and fast printing speeds of up to 29 ppm. It supports printing, copying, scanning, and faxing, making it a comprehensive solution for busy offices. The device is equipped with a 4-line LCD display for easy navigation, and its security features ensure that sensitive documents remain protected. With a focus on productivity and efficiency, the SCX-4729FD proves to be a valuable asset in any office setup.

Together, these Samsung printers illustrate the company’s commitment to innovation, quality, and user-friendly design, catering to various printing needs, from home offices to more demanding work environments.

Operating system problems

Common Linux problems

Condition

Suggested solutions

The machine does not print.

whole pages, and output is

printed on half the page.

“Cannot open port device file”

error message appears when

printing a document.

ML2165WXAA specifications