Samsung CLP-600 Color or Black, Background, Toner smear, Vertical, Repetitive, Defects, Scatter

Page 55

Problem

Solution

 

 

Vertical lines

If black vertical streaks appear on the page:

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• A toner cartridge has probably been scratched.

Remove the toner cartridge and install a new one.

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See page 6.4.

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If white vertical lines appear on the page:

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• Clean the inside of the printer. See “Cleaning the

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Inside of the Printer” on page 6.8. If you still have

the same problems, replace the toner cartridge with

 

 

a new one. See page 6.4.

Color or Black

If the amount of background shading becomes

background

unacceptable, the procedures below may fix the

 

 

 

problem.

 

 

 

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• Change to lighter weight paper. See “Paper

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Specifications” on page 10.1.

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• Check the printer's environment; very dry (low

humidity) or high humidity (higher than 80% RH)

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conditions can increase the amount of background

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shading.

 

• Remove one of the old toner cartridges and install a

 

new one.

Toner smear

• Clean the inside of the printer. See “Cleaning the

 

 

 

Inside of the Printer” on page 6.8

 

 

 

• Check the paper type and quality. See “Paper

 

 

 

Specifications” on page 10.1.

 

 

 

• Remove the paper transfer belt and install a new

 

 

 

one. See “Replacing the Paper Transfer Belt” on

 

 

 

page 6.5.

 

 

 

 

 

 

 

 

Vertical

If marks repeatedly appear on the printed side of the

repetitive

page at even intervals:

defects

• Clean the inside of the printer. See “Cleaning the

 

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Inside of the Printer” on page 6.8. After cleaning

the inside of the printer, if you still have the same

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problems, install a new toner cartridge of the

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problem color. See “Replacing Toner Cartridges” on

page 6.4.

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• Parts of the printer may have toner on them. If the

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defects occur on the back of the page, the problem

 

will likely correct itself after a few more pages.

•The fusing assembly may be damaged. Contact a service representative.

Problem

Solution

 

 

Background

Background scatter results from bits of toner

scatter

distributed on the printed page.

A

• The paper may be too damp. Try printing with a

different batch of paper. Do not open packages of

paper until necessary so that the paper does not

absorb too much moisture.

• If background scatter occurs on an envelope,

change the printing layout to avoid printing over

areas that have overlapping seams on the reverse

 

side. Printing on seams can cause problems.

 

• If background scatter covers the entire surface area

 

of a printed page, adjust the print resolution

 

through your software application or via the printer

 

properties window.

Misformed

• If characters are improperly formed and producing

characters

hollowed images, the paper stock may be too slick.

 

 

 

Try a different paper. See “Paper Specifications” on

 

 

 

page 10.1.

 

 

 

• If characters are improperly formed and producing

 

 

 

a wavy effect, the scanner unit may need service.

 

 

 

Verify that it also occurs on a demo page. See

 

 

 

page 2.7. For service, contact a service

 

 

 

representative.

 

 

 

 

 

 

 

 

Page skew

• Ensure that the paper is loaded properly.

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• Check the paper type and quality. See “Paper

Specifications” on page 10.1.

• Ensure that the paper or other material is loaded

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correctly and the guides are not too tight or too

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loose against the paper stack.

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Curl or wave

• Ensure that the paper is loaded properly.

•Check the paper type and quality. Both high temperature and high humidity can cause paper curl. See “Paper Specifications” on page 10.1.

• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.

Wrinkles or

• Ensure that the paper is loaded properly.

creases

• Check the paper type and quality. See “Paper

 

Specifications” on page 10.1.

 

• Turn the stack of paper over in the paper tray. Also

 

try rotating the paper 180° in the tray.

7.13

Solving Problems

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Contents Page Page Country Customer Care Center Web Site Contents Clearing Paper Jams Configuring Network Parameters on the Control PanelReplacing Supplies Your printer’s embedded web page opensImportant Precautions and Safety Information Recycling Regulatory Compliance Statements Replacing the Fitted Plug for UK Only Introduction Special FeaturesFront View Printer ComponentsRight Side View Components may differ from one country to another Setting Up Your PrinterUnpacking Printer software CDInstalling the Toner Cartridges Grip Load paper with the print side facing up Loading PaperSlide the tray back into the printer Changing the Size of the Paper in the Tray For Local Printing Connecting a Printer CableFor Network Printing CLP-600Nonly Using an Ethernet CableTurning the Printer On Printing a DemoChanging the Display Language Installing the Printer SoftwareSystem Requirements First Watermark Overlay Printer Driver FeaturesPrinter driver Feature Win98SEButtons Using the Control PanelCancel button Understanding the Control PanelButton Description Information Menu Using Control Panel Menus CLPAccessing Control Panel Menus Overview of Control Panel MenusColor Menu Setup MenuPrinter Menu Network Menu Netware Protocol Wlan DefaultFrame type Reset Network Configuration Print Net CFGGuidelines for Paper and Special Materials Using Print MaterialsChoosing Paper and Other Materials Sizes and CapacitiesUsing the Optional Tray Using Tray1Using the Multi-purpose Tray Using the Manual Feed Printing on Envelopes Printing on Special Print MaterialsLoad envelopes into the Multi-purpose Tray only Printing on Preprinted Paper Printing on LabelsPrinting on Card Stock or Custom- sized Materials Printing a Document Canceling a Print JobPrinting a Document Canceling a Print Job Basic PrintingIf you have an CLP-600N Printing a ConfigurationMaintaining Your Printer If you have an CLP-600Toner Cartridge Life Expectancy Replacing SuppliesManaging Toner Cartridges Toner Cartridge StorageMaintaining Your Printer Replacing Toner Cartridges Replacing the Paper Transfer Belt Turn the printer on Replacing the Fuser Unit Do not touch the green surface, the OPC drum, on the front Cleaning the PrinterCleaning the Outside of the Printer Cleaning the Inside of the PrinterStart a web browser, such as Internet Explorer from Windows To access SyncThru Web ServiceLine/Continue button Solving ProblemsTroubleshooting Checklist Status ResponseProblem Possible Cause Solution Solving General Printing ProblemsDraft Select Download as Bit ImageAdvanced Options window To Normal or600N only Jam Clearing Paper JamsPaper Feed Area Message CLP Location GoToMulti-purpose Tray Inside the Printer Paper Exit Area Solving Problems Optional Tray2 Open the outer jam cover in Tray2 Solving Problems Problem Solution Solving Print Quality ProblemsTips for Avoiding Paper Jams Vertical Color or BlackBackground Toner smearUnderstanding Display Messages Printer Install Indicated color Low Heat Error Fuser is abnormallyLow Persists, call for service Engine Fuser Over Heat Error Fuser is abnormallyReplace Tray1 Life span Contact a service Pick-roller Mode Ready Color CorrespondingPrint quality is not Optimal. When ‘Color Toner Empty’ Life span When the Replace Transfer Belt SoonCommon Macintosh Problems Common Windows Problems Common Linux ProblemsProblem Possible Cause and Solution Denied errors N-up feature is achieved through postAm using BSD lpr Using CupsAbout Sharing the Printer on a Network Using Your Printer on a NetworkSetting Up a Network Connected Printer Configuring Network Parameters on the Control PanelStatic Addressing Printing a Network ConfigurationSetting Network Protocols Configuring TCP/IPConfiguring IPX Frame Types Dynamic Addressing BOOTP/DHCPPress the Upper Level button 13Press the On Line/Continue button to return to ready mode Restoring the Network ConfigurationRebooting the Network Interface Card Configuring the Wireless NetworkHexadecimal Alphanumeric Restoring the Wireless ConfigurationBit WEP Digits Characters 26digits Precautions When Installing Printer Options Installing Printer OptionsInterface Card Package Installing a Network InterfaceInstalling Printer Options Installing Printer Options Overview SpecificationsPrinter Specifications Paper SpecificationsSupported Sizes of Paper Guidelines for Using Paper10.2 Printer and Paper Storage Environment Paper SpecificationsPaper Output Capacity Paper Input CapacityLabels EnvelopesInside 6.8 outside 6.8 components IndexSoftware section Contents Sharing the Printer Locally For a USB-connected Macintosh Typical Installation Installing Printer Software in WindowsInstalling Printer Software Installing Software for Local PrintingCustom Installation Select the components to be installed and click Next Select Custom installation. Click NextInstalling Software for Network Printing Custom Installation Installing Printer Software in Windows Select the components you want to reinstall and click Next Reinstalling Printer SoftwareChanging the Software Language Next Removing Printer SoftwareSelect your printer driver from the Name drop-down list Orientation Printer SettingsLayout Tab Select Printers and Faxes Select your printer driver iconSource Paper TabAdvanced Options Color ModeGraphics Tab QualityAbout Tab Extras TabPrinter Tab Using Help Using a Favorite SettingPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting Booklets Printing PostersNone Printing on Both Sides of PaperFitting Your Document to a Selected Paper Size Printing a Reduced or Enlarged DocumentClick OK and start printing Using WatermarksUsing an Existing Watermark Creating a WatermarkDeleting a Watermark Using OverlaysWhat is an Overlay? Editing a WatermarkUsing a Page Overlay If necessary, click Confirm Page Overlay When Deleting a Page OverlayList box Click Delete Overlay Check the Share this printer box Setting Up a Host ComputerSetting Up a Client Computer Sharing the Printer LocallyToner Level Using Smart PanelOpening the Troubleshooting Guide Understanding Smart PanelYou can view Printer Settings Utility help on screen Using Printer Settings UtilityChanging the Smart Panel Program Settings Using Onscreen HelpRecommended Capacities Using Your Printer in LinuxSystem Requirements Supported OSInstalling the Printer Driver Changing the Printer Connection Method Uninstalling the Printer Driver Using the Configuration ToolSelect Complete uninstall and then click Uninstall Changing Llpr Properties Uninstalling the Printer driver Using Your Printer with a MacintoshInstalling Software for Macintosh Install the Printer driverSelect Socket/HP Jet Direct in Printer Type Setting Up the PrinterFor a Network-connected Macintosh For a USB-connected MacintoshPrinting a Document Changing Printer SettingsLayout Setting PrintingPaper Type Printer Features SettingResolutionQuality Printing Multiple Pages on One Sheet of PaperWindows 15 toner save 15 true-type option Language, change 10 Layout properties, setPage Rev .0
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