Samsung CLP-600 manual Common Windows Problems Common Linux Problems, Common Macintosh Problems

Common Windows Problems

Common Linux Problems

Problem	Possible Cause and Solution
“File in Use” message	Exit all software applications. Remove all software
appears during	from the StartUp Group, then restart Windows.
installation.	Reinstall the printer driver.
“Error Writing to LPTx”	• Ensure that all cables are connected correctly
message appears.	and the printer is on.
	• If bi-directional communication is not turned on
	in the driver, will also cause this message.
“General Protection	Close all other applications, reboot Windows and
Fault”, “Exception OE”,	try printing again.
“Spool32”, or “Illegal
Operation” messages
appear.
“Fail To Print”, “A printer	These messages may appear during printing. Just
timeout error occurred.”	keep waiting until the printer finishes printing. If
messages appear.	the message appears in standby mode or after
	printing has been completed, check the
	connection and/or whether an error has occurred.

NOTE: Refer to the Microsoft Windows 98SE/Me/NT 4.0/2000/ 2003/XP User’s Guide that came with your PC for further information on Windows error messages.

Common Macintosh Problems

Problem	Possible Cause and Solution
The printer does not	You should change the Print Method option to
print a document from	Print as Image when you print from Acrobat
Acrobat Reader.	Reader.
The document has	Update your Mac OS to OS 10.3.3 or higher.
printed, but the print
job has not
disappeared from the
spooler in Mac OS
10.3.2.

Problem	Possible Cause and Solution
I can’t change settings	You need to have administrator privileges to be able
in the configuration	to change global settings.
tool.
I am using the KDE	You may not have the GTK libraries installed. These
desktop but the	usually come with most Linux distributions, but you
configuration tool and	may have to install them manually. Refer to your
LLPR won’t start.	distribution’s installation manual for more details
	about installing additional packages.
I just installed this	Some versions of the KDE or GNOME desktop
package but can’t find	environments may require that you restart your
entries in the KDE/	session for the changes to take effect.
Gnome menus.
I get a “Some options	Some printers have conflicting settings, meaning
are not selected” error	that some settings for two options can’t be selected
message while editing	at the same time. When you change a setting and
the printer settings.	the Printer Package detects such a conflict, the
	conflicting option is changed to a “No Choice” value.
	You have to choose an option that does not conflict
	before being able to submit the changes.
I can’t make a printer	In some conditions, it may not be possible to
the system default.	change the default queue. This happens with some
	variants of LPRng, especially on recent RedHat
	systems that use the “printconf” database of
	queues.
	When using printconf, the /etc/printcap file is
	automatically refreshed from the database of
	printers managed by the system (usually through
	the “printtool” command), and the queues in /etc/
	printcap.local are appended to the resulting file.
	The default queue in LPRng is defined as the first
	queue in /etc/printcap, and therefore it is not
	possible for the Linux Printer Package to change the
	default when some queues have otherwise been
	defined using printtool.
	LPD systems identify the default queue as the one
	named “lp”. Thus, if there is already a queue by this
	name, and if it doesn’t have an alias, then you won’t
	be able to change the default. To work around this,
	you can either delete the queue or rename it by
	manually editing the /etc/printcap file.

7.17

Solving Problems