
Troubleshooting
7.1.14 Stains on Back of Page
• Description
Digital
Digital
Pri 

Digital Printer
Digital Printer
Digital Printer
The back of the page is stained at 46.5 or 58.7 mm intervals.
Check and Cause | Solution |
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1. 46.5mm : Transfer roller is contaminated. | 1. Perform the OPC Cleaning Mode Print 2 or |
| 3 times. Run |
| contamination from the transfer roller. |
| Note. Replace the transfer roller if |
| contaminated severely. |
2. 58.7mm : Pressure roller is contaminated. | 2. Disassemble the fuser and clean the |
| H/R(Heat Roller) and P/R(Pressure roller). |
| Check and clean the area between the |
| H/R and the Thermistor. (Caution: Take |
| care not to deform the rollers.) |
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7.1.15 Blank Page Print out (1)
• Description | Blank page is printed. |
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| Check and Cause | Solution |
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| Bad ground contacts in OPC and/or toner | 1. Check if the |
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| cartridge. | Ground Zener diode are defective or open |
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| circuit. (set inside left side). |
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| 2. Remove contamination of the terminals on |
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| the toner cartridge and the unit. |
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7.1.16 Blank Page Print out (2)
1. Blank page is printed.
• Description 2. One or several blank pages are printed.
3. When the printer turns on, several blank pages print.
Check and Cause | Solution |
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1. Abnormal solenoid. | 1. Perform the engine self test using TECH |
| Mode to check if the Solenoid is normal. |
| If the problem persists replace the main |
| PBA |
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Service Manual
Samsung Electronics