Troubleshooting
7.6.4 SPOOL Error
SPOOL (simultaneous peripheral operations online) is the process Windows uses to
•Description manage print jobs. Jobs are processed and then stored on the hard disk until the printer is ready to accept them
| Check and Cause |
| Solution |
1. | Insufficient space on the hard disk in the directory | 1. | Delete any unnecessary files to provide more space |
| assigned for the basic spool. |
| for spool storage. |
2. | If previous printing errors were not solved. | 2. There may be files from previous failed print jobs on | |
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| the hard disk with the name in the form ‘*.jnl’. |
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| Delete these files and Reboot Windows to restart |
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| the printer. |
3. There may be conflict with other drivers or programs. | 3. | Shut down all other programs except the current | |
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| one, if possible. |
4. | When an application program or the printer driver is | 4. | Delete the printer driver completely and reinstall it. |
| damaged. |
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5. | When some files related to the OS are damaged or | 5 After rebooting the computer, check for viruses, | |
| virus infected. |
| restore the damaged files and reinstall the |
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| application program which is not working properly. |
6. Memory is less than suggested.
6. Add up more memory to the PC.
How to delete the data in the spool manager.
In the spool manager, the installed drivers and the list of the documents waiting to be printed are shown.
Select the document to be deleted and check delete in the menu.
If the job you are deleting is the current job when you delete the job data that has already been transferred to the printer’s memory will still be printed. If there is a problem with the printer (out of toner, offline, out of paper etc.) the job may take a long time to delete as it must wait for a time out.
Service Manual
Samsung Electronics