80Appendices
Appendix E: Troubleshooting, continued
Picture
Symptom | Remarks | |
8. | Picture from an HDMI input is noisy (poor | Upgrade a Category 1 (unmarked) HDMI cable to a Category 2 |
| quality). | HDMI cable. |
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9. | The image from a computer appears dis- | Normal TV operation. The TV does not correct distortion in the |
| torted when viewed on the TV. | picture from a computer because the correction process may |
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| cause the edges of the image to be cut off. Press FORMAT on |
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| the TV remote control to adjust the size. |
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Sound (see also NetCommand troubleshooting for A/V receiver setup)
Symptom | Remarks | |
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1. | There is no sound even when the | • Check if the MUTE key is on. |
| volume is turned up. | • The TV’s “Listen to:” setting may be set to SAP. |
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| • Check that the Speakers option is set to TV to hear sound from the |
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| TV speakers instead of the AVR. |
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| • If using an A/V receiver, check that the Speakers option is set to AV |
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| Receiver to hear sound from the A/V receiver speakers. |
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| • Perform a System Reset. |
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2. | The sound does not match the screen | • The TV’s Listen to: setting may be set to SAP. |
| picture. | • If using stereo or A/V receiver speakers, check their input selec- |
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| tion in the Inputs > AVR menu. NetCommand® is set up incor- |
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| rectly for the A/V receiver. |
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| • If using stereo or A/V receiver, check that DIGITAL AUDIO OUT |
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| and/or AVR AUDIO OUTPUT on TV’s back panel is connected to |
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| the A/V receiver. |
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Indicators |
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Symptom | Remarks | |
1. | STATUS indicator light is a steady/flash- | • Unplug set from AC power. Plug back in and wait one minute for |
| ing red. | blinking to stop. |
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| • Press SYSTEM RESET button on side panel and wait for blinking |
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| to stop. |
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| • If blinking continues, service is required. Contact your dealer or |
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| a Mitsubishi Authorized Service Center to arrange for a service |
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| evaluation. Listings of Mitsubishi Authorized Service locations |
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| can be obtained from our web site, |
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| by calling |
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