Appendices89
Appendix E: Troubleshooting, continued
Picture
| Symptom | Remarks | |
1. | Picture does not look like a | Not all signals are | |
| picture. | tion programming from your cable or satellite provider, you must | |
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| subscribe to the provider’s | |
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| a | |
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2. | TV has sound but no picture. | • | Press MENU on the remote control. If the menu displays, |
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| then there is a problem with the incoming signal. |
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| • Check that all video inputs are plugged in firmly. | |
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| • Press and hold the POWER button on the control panel for ten | |
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| seconds to perform System Reset. |
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3. | You cannot view a picture when playing a | Check your VCR’s owner’s guide for further troubleshooting. | |
| VHS tape. |
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4. | VCR or DVD player’s | Stop playback. Possible cause: Many VCRs and DVD players | |
| up and down. | provide | |
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| appear to jitter up and down. | |
5. | When viewing a stopped VCR, white lines | • Turn off video mute for the VCR. | |
| are rolling on the screen. | • Begin playing the tape. | |
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| • Change the VCR input from Line 1 to the VCR antenna input. | |
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6. | A color program appears as a black and | The PerfectColor color balance has been incorrectly set. Reset | |
| white image, or the colors are dim, or the | the PerfectColor balance. | |
| screen is black. |
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7. | Picture from an HDMI input is noisy (poor | Upgrade a standard (unmarked) HDMI cable to a | |
| quality). | HDMI cable. | |
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8. | The image from a computer appears dis- | • | Normal TV operation. The TV does not correct distortion in |
| torted when viewed on the TV. |
| the picture from a computer because the correction process |
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| may cut off the edges of the image. |
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| • The aspect ratio may be wrong for the image. Press FORMAT | |
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| to change. |
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For assistance call 1(800)