Hitachi L37X01U Troubleshooting, When Following Messages Appear on Screen, Symptom and Check List

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TROUBLESHOOTING

Before calling service technician, check the following tables fi rst. If the problem is not be solved with the suggested procedures, contact your local dealer. For your safety, NEVER try to repair the product by yourself.

When Following Messages Appear on Screen

Message

Condition / Action

Page

 

 

 

Power saving

This indicates it is in Power Save mode.

23 , 34 ,

The indicating lamp pulses Blue or lights Red.

72

 

 

 

 

The unit cannot detect any signals from any input terminals.

 

 

• Check if the cable is connected correctly and fi rmly.

16 ~ 20

No sync. signal

• Check if the power of any external equipment is ON.

 

• Check if the input selection matches the connection terminal.

 

 

• Check if the PC is in Power Save mode or not.

 

Not available

This shows when the selected operation is not available.

 

Weak signal or channel not

• Check aerial lead if it is disconnected / damaged / misaligned.

 

available. Check aerial.

• Check with your dealer if it is out of signal area or not. (in DTT mode)

 

Encrypted Channel

• Check if the common interface module inserted correctly. (in DTT mode)

18 , 45

Symptom and Check List

Symptoms

Check list

Page

Check the Indicating lamp status.

Check the connection of the Power Cord and/or other

No picture - no sound

 

cables.

 

15 ~ 23

 

• Check if the Main Power of the unit or external equipments is ON.

 

 

 

• Check if the TV mode is selected.

27 , 72

 

 

 

• Check if the TV is in “Standby mode” or “Power Save mode”.

 

 

 

 

• Adjust the values in “Picture menu” and “Audio menu”.

 

Snowy picture-poor sound

 

• Check the aerial connection and direction.

15

 

 

• The TV station may have broadcast diffi culties.

 

 

 

Try another channel.

 

 

 

 

 

 

 

 

 

 

• Check the aerial connection and direction.

15 ~ 20

Multiple images-normal sound

 

• Fine tuning the TV.

 

• Check the connection of the external equipments.

32

 

 

 

 

 

 

• The TV station may have broadcast diffi culties. Try another channel.

 

 

 

 

Intermittent interference

 

 

• Check if the source of interference is shielded well.

 

 

 

 

 

 

• Remove those kinds of electrical devices away from the TV.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Check the volume level.

 

Normal picture, but no sound

 

• Check if the

button has been pressed or not.

26

 

• Make sure that the headphone is NOT connected.

 

 

 

• Check the connection of the external equipments.

 

 

 

 

 

 

 

 

 

• Check the value level of “Brightness” and “Contrast” in

 

No picture - normal sound

 

“Picture Menu”.

 

36

 

• Check if Radio broadcasting channels are received. (DTT

 

 

 

 

 

 

 

mode only)

 

 

 

 

 

 

 

 

 

 

• Check if the batteries are installed correctly.

 

 

 

 

• The batteries might be exhausted. Replace them with new ones.

 

The remote control does not work.

 

• Remove all the obstructions in front of the sensor window on the unit.

11 , 12

 

• Check if you select the correct function by Function Select

 

 

 

(TV/DTT, DVD and SAT) buttons on the remote control.

 

 

 

 

• Check if the buttons of the control panel can work.

 

Normal picture but no colour-normal

 

• Check the connection of the external equipments.

16 ~ 20

 

• Check the “Colour System” in “Initial Setup” menu.

sound

 

30

 

• Check the “AV Input” in “Initial Setup” menu.

74

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Image 75
Contents Colour LCD Television L37X01EEnglish Important Safety Instructions ContentsAbout Software IntroductionAbout This Manual Trademark CreditsSafety Precautions About the SymbolsImportant for United Kingdom Do not remove cover, or modify the product Safety PrecautionsDo not place the unit at a dusty place Wipe the front bezel with the soft cloth Cleaning and MaintenanceDefective Spots on Panel Usage under the Low Temperature EnvironmentAbout LCD Panel Common Phenomena of LCD PanelOverview Supplied AccessoriesRear Panel Component NamesMain Unit Front PanelComponent Names Remote Control Preparation Remote Control Batteries InstallationOpen the battery compartment cover Install the batteriesSecuring to a wall or pillar Preparation Safety Precaution on Main Unit InstallationRead Safety Precautions 4 to 7 carefully besides this Anti-Tumble MeasuresTerminal Positions ConnectionPrecautions when connecting the aerial Connection Connecting ProcedureConnecting Power Cord to the Rear Panel Connecting Aerial LeadConnecting to External Equipment Terminals on Rear InputOutput Monitor Information Headphone Terminals on SideVCR Digital Camera USB Card reader To set Connecting the plug into the wall socketInformation How to secure the cables How to secure the clampBasic Operation Power On/OffTo turn On the power of the unit To turn Off the power of the unitTV DTT TV&DTT Basic Operation Easy SetupStepping through the Channel Basic Operation Channel SelectionsMute Basic Operation Volume Up/DownRGB Hdmi 3 Hdmi 2 Hdmi 1 AV5 Basic Operation Input Switching to DTT/TV/AV1~5/HDMI1~3/RGBDTT Video RGB Basic Operation Input Signal Screen DisplayHow to use On-Screen Display OSD system Menu OperationBasic Operation Main Menu Operation Initial Setup MenuMain Menu Operation Initial Setup Menu Edit Main Menu Operation Channel Manager Menu TV modeTuning Channel100 Main Menu Operation Channel Manager Menu DTT modeMain Menu Operation Configuration Menu Teletext Language Default AudioDefault Subtitle Secondary AudioMain Menu Operation Picture Menu TV/AV mode CTI YNRCNR LTIMpeg NR Main Menu Operation Picture Menu RGB mode Main Menu Operation Picture Menu Photo mode LTI Focus Main Menu Operation Audio MenuSRS BBEDRC Function Menu Operation Basic ModeFunction Menu Operation Basic Mode Channel Category Guide Mode DTT mode onlyFunction Menu Operation Time ScaleDTT mode only Function Menu Operation Programme Search ModeSelect Device Function Menu Operation Photo Input ModeRotate SlideshowFeatures Channel List TV modeJump to Channel Edit Features Channel List DTT mode Weekly Button Matrix View Channel view Features Electronic Programme Guide EPG DTT mode onlyTo set View Timer Features Programme TimersJKL Features Setting Favourite Mode Information Banner DTT mode onlyIcon For Conditions DVB Subtitle and DVB Subtitle Language Features Audio Language DTT mode onlyFeatures Analogue/Digital Teletext How to operate the TeletextInformation This teletext is for L37X01U model in DTT mode Features Mheg Digital Teletext DTT mode onlyWatching Standard Definition Pictures 480i, 480p, 576i, 576p Features Size SwitchingDTT/TV/AV signal input When Watching Standard Definition PicturesUsing a wide-screen television Position AdjustmentResolution Input signal Full display Circular display RGB signal inputActivate in DTT/TV/AV1~5/HDMI1~3 mode Features Multi Picture ModeActivate in RGB mode Features Picture Freezing Operating the Photo Input Features Photo Input FunctionRotation Function Thumbnail-Size Image Index to Full-Size ImageSelecting Device Slide Show FunctionSpecification OtherTo exit from Photo Input… OSD InformationFeatures Photo Input Function Features Power Swivel Stereo broadcast Features Audio SwitchingNicam / Sound Multiplex including A2 TV mode Bilingual/Dual Sound broadcastOn in Video Power Save Features Power Save ModeWhen AV/RGB input is selected When no signal is detected When signal is input duringDVD Selection SAT Selection Features DVD Player / STB SelectionSet Up Operation ProcedureTroubleshooting When Following Messages Appear on ScreenSymptom and Check List 59 ~ Troubleshooting Symptom and Check ListTry Auto Adjust Stripes appear and some Specification Product SpecificationsScart connector pin specifications Product Specifications Signal InputRGB terminal D-sub 15-pin connector Input connector pin specificationsProduct Specifications Recommended Signal List With Hdmi inputWith RGB input End User License Agreements for Operating System Software License AgreementsPreamble License AgreementsGNU General Public License Version 2, JuneEnd User License Agreements for Operating System Software License Agreements END of Terms and Conditions No WarrantyLicense Agreements Version 2.1, February GNU Lesser General Public LicenseLicense Agreements License Agreements License Agreements License Agreements No Warranty Thank you for purchasing this Hitachi Television Italy