Magnavox TB100MW9A owner manual Others, Troubleshooting

Page 27

Others

Troubleshooting

Before requesting service, check the table below for a possible cause of the problem.

	Symptom		Remedy
		• Make sure that the AC power cord is securely plugged into the power
	No power		outlet.
		• Make sure that the STB’s main power is on.
		• Make sure to point the remote control at the remote control sensor.
		• You may be too far from STB. Try moving closer.
	The STB is not responding	•	Remove any obstacles between the remote control and the remote
	The STB is not responding		control sensor.
	to the remote control.		control sensor.
	to the remote control.	• Make sure that the batteries are installed in the correct direction

			(+ and –). ( Page 7.)
		• The batteries may be depleted. Replace them with new ones.
		• Make sure that the audio / video cables are correctly connected.
		• Make sure that the TV is turned on.
	No audio / picture	•	Make sure that the correct viewing channel (ch3 or external input
	No audio / picture		channel) is selected on your TV. ( Page 13.) Refer to your TV’s manual

			for further information.
		• Make sure the cables are not damaged.
	Blocked noise on picture	•	Make sure that the RF cable is connected correctly. (	Pages 10 - 12.)
	No EPG or the provided	•	Make sure that “D.S.T” and “TIME ZONE” is set correctly. ( Page 21.)
	information is wrong
	Low volume	•	Sound volume differs depending on the audio out setting. Select “RF
	Low volume		OUT” at step 6 in the “Initial Setup (Setup Wizard)”. (	Page 14.)
			OUT” at step 6 in the “Initial Setup (Setup Wizard)”. (	Page 14.)
		• Make sure to complete autoscan in “SETUP WIZARD” or in “SETUP”
			menu. When autoscan is not completed, some channels will not be
		•	received.
	No reception	•	The selected channel does not exist at that time. There are not always
			sub-channels being broadcast.
		• Some channels with weak signal may not be received properly.
			This is not a malfunction.
	When you forget the	•	If you forget the password, refer to “New Password”. (	Page 24.)
	password for V-chip
	Closed captioning display	•	Change the channel on your TV.
	(TEXT mode) does not go	•	Turn the TV off, and then on.
	off even after changing
	channels through STB.
	The TV screen goes blank	•	This is a normal part of the start-up process and is not a malfunction.
	just after turning the STB
	on.

Finin

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Others

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Contents TB100MW9A Risk of Electric Shock Do not Open Before UsingInsert Important Copyright Information PrecautionsB l e o f C o n t e n t s Before Using Advanced OperationOverview Accessories Installing BatteriesInformation on Digital Broadcasting Location of Controls Remote ControlRear Panel Front PanelWhite Red Yellow Connecting to a TV without A/V JacksConnecting to a TV with A/V Jacks ConnectionsConnecting to a Cable Box Optional WhiteEllow Connecting to Other Devices Yellow WhiteWhite Press STANDBY-ON on the remote control to activate the STB Initial Setup Setup WizardInitial Setup Switch the STB’s mains power onSelect Autoscan using K / L, then press OK Select Continue using s / B, then press OKSelect the language using K / L, then press OK Select your time zone using K / L, then press OKEnter the sub-channel number Basic OperationSelecting Channels on the STB Enter the main channel numberChoosing Audio Language To cancel still modePress Audio repeatedly Press StillChannel Banner Select the desired program using s / BPress Display Press EPG while watching TVAutoscan Receiving Channels Press SetupSelect ADD/ Delete using K / L, then press OK Advanced OperationAdd Press Setup to exitSelect Delete using K / L, then press OK Press OK again to add the channel to the channel mapSelectDISPLAY MODEusing K / L, then press OK Adjusting AntennaSelecting Display Mode Press Setup Select Detail using K / L, then press OKTime Zone Press Setup Select Time using K / L , then press OKSelect Time Zone using K / L , then press OK Select your time zone using K / L , then press OKChip Options Select D.S.T using K / L , then press OKSelect on or OFF using s / B , then press OK Enter the password using the Number buttonsMpaa Rating Select the desired rating type using K / L , then press OKSelect the desired rating using Then press OK repeatedly to switch between view and blockEnter the new 4-digit password using the Number buttons Select NEW Password using K / L , then press OKPress Setup Select Detail using K / L , then press OK Select Manual using K / L , then press OKClosed Caption Options Advanced Operation / Others Auto Power DownSpecifications Select desired amount of time using K / L , then press OKOthers Troubleshooting1VMN25613 Customer ServiceTel X6045UD