Dish Network DishPVR 501, DishPVR 508, 121716 manual If YOU Need Help, Accessory Warranty

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ACCESSORY WARRANTY

An accessory is any DISH Network branded equipment, displaying the DISH Network logo, excluding the receiver, Smart Card, cables and hookups, and non-mechanical components. A one-year warranty becomes effective upon the activation of the DISH system or date of purchase, if bought separately. A proof of purchase is required to verify the purchase date. If an accessory has an expired warranty, no exchange will be issued. You may purchase replacement accessories from DISH Network or your local retailer.

IF YOU NEED HELP

1.Review this User Guide.

2.See Troubleshoot the Remote starting on page 31.

3.Call the Customer Service Center at 1-800-333-DISH (3474). Have the date of purchase and your customer account number ready.

4.A Representative will help you.

5.If the Representative finds you should return the remote control, you’ll get a telephone number to call for a Return Authorization (RA) number. Before shipping any equipment to us, you must get a Return Authorization number.

6.You must package returned equipment the right way. Follow the instructions the Representative gives you.

7.Write the RA number in large, clearly visible characters on the outside of the shipping box used to return the equipment.

To avoid confusion and misunderstandings, we will return shipments without an RA number clearly visible on the outside of the box to you at your cost.

8.We will:

Check the remote control, including whether it is covered under the warranty.

Replace any remote we find is defective with a new or refurbished remote, if the defective remote is covered under the warranty. We will ship the replacement remote at our expense.

If a defective remote is not covered under the warranty,

we will tell you. We may assess you a flat rate charge for a replacement remote, including shipping and insurance.

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Contents Page Wireless Remote Control Safety InstructionsInstallation Regulatory FactorsContents of this User Guide Remote Control Batteries Remote Control BasicsRemote Control Signals UHF and IR Stray UHF signals can block signals from the remote control Install AN AttenuatorLimited Mode Remote Control ModesRegular Modes SET UP the Remote Control Remote Control SetupScan for Device Codes Check the Device Codes Change the Address To set the remote to control the device’s volume Switch Between TV and Device Volume ControlControl the Receiver Remote Control ButtonsFavorite Lists Program Guide, Browse Banner, or Themes list open View Button 121716 Press the Record button to start recording a program Control a TV or a Second TV Press either Power button to turn the TV on or off Use these buttons to change channels on the TV Control a VCR or a Second VCR or a DVD Player Use these buttons to change channels on the VCR Control a Cable TV BOX Use these buttons to change channels on the cable box Control a Tuner or Amplifier Press this button to turn on or off the sound TV Codes Device CodesJVC VCR Codes Cable TV BOX Codes DVD Player Codes What’s What’s Wrong What You Can Do Happening Troubleshoot the Remote ControlTo use. See Remote Control Setup United States of America Limited WarrantyPost Receipt Exchange Program Advance Exchange ProgramIf YOU Need Help Accessory WarrantyIndex Part Number