Perle Systems 5500316-13 manual Troubleshooting, General, No connectivity, Loopback Mode

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Troubleshooting

General

Ensure power is supplied to the Media Converter – use of the supplied power adapter is highly recommended.

Ensure that the Media Converter Module and MCR-MGT Management Module are securely seated in the chassis See Adding or Removing Modules.

Ensure both devices on either end of the fiber are compatible. If using a simplex fiber connection, ensure that you have both an Upstream (U) and Downstream

(D) Media Converter.

Ensure all cabling is of the correct type and is in good working order.

For duplex fiber connections, ensure the RX and TX has been reversed between the two Media Converters.

No connectivity

Refer to the media converter guide that came with your SMI Media Converter.

Loopback Mode

The fiber connection can also be verified by configuring the SMI Media Converter for loopback mode. Refer to the Media converter guide that came with your SMI Media Converter for DIP switch setup.

MCR-MGT “PWR” LED is OFF

Ensure that the management module is inserted into the chassis correctly. See Adding or Removing Modules.

Ensure that the MCR Chassis is connected to an external power source.

PERLE SMI MEDIA CONVERTER GUIDE 17

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Contents Perle SMI Media Converter Installation Guide Overview IntroductionSPF Unpacking your SMI Media Converter Getting to know your SMI Media ConverterFront and Rear Panel Components Adding or Removing Modules InstallationPowering up the SMI Media Converter Perle SMI Media Converter Guide Attaching the Grounding Lug Attaching the Power Cord Strain Relief ClipGrounding the SMI Chassis Optional Perle SMI Media Converter Guide Connecting To The LAN FeaturesMCR-MGT Management Module Making Connections to Management ModuleMCR-MGT Connecting To The Console PortPerle SetIP Utility Configuring the Management-MGT ModuleSerial Console Port Perle SMI Media Converter Guide LED Status for the Management Module ALM AlarmPWR Power 100/1000 LKC Copper -Link/ActivityLoopback Mode TroubleshootingGeneral No connectivityMCR-MGT PWR LED is RED Cannot connect to MCR-MGT Module using an IP addressMCR-MGT PWR LED is Blinking Green Cannot connect serially to MCR-MGT ModulePerle SMI Media Converter Guide Dimensions Technical Specifications for the SMI Media ConverterEthernet Copper Cabling FCC Compliance InformationDetails can be found at