Marantz RC9500 manual Programming Problems

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DFU RC9500 Ver1_2.qxd 5/28/2004 10:33 AM Page 64

Troubleshooting

User Guide

Programming Problems

Hard buttons are not sending the correct commands

Check whether the button is programmed per device or globally. (page 30) The MACRO mode is useful to confirm the programmed commands for buttons. (page 45)

Macros or Tab Style Jump buttons do not work

Make sure the RC9500’s IR sending eye is pointed towards the device the entire time the macro is being executed.

Insert delays to allow devices to start up properly. (page 45)

Check that you have included grayed-out buttons in your macro.

Check that you haven’t reprogrammed the buttons. Macros do not store commands, they store button locations. If you reteach a button, the macro will execute the newly learned code, not the code that you taught to the original button.

The RC9500 won’t learn, edit, label or delete commands

Make sure your devices are positioned as shown on page 28. Avoid programming the RC9500 under bright fluorescent light, it might affect the infrared signals.

If the buttons in the Mode menu page do not respond, the configuration file might been protected to prevent unwanted changes. You cannot modify or delete commands for on the RC9500. the protection for the configuration file has to be released by using Wizz.it 9 software.

Make sure the button you want to edit has a border. Frames cannot be programmed with commands.

The RC9500 won’t switch the modes

When the batteries are low, the RC9500 prevents you from switching to customizing modes so that no customization can get lost. Recharge the battery pack. (page 5)

The RC9500 is low on memory

The RC9500 displays a message to clean up the memory. Please delete unnecesary devices, macros and learned

commands as many as possible manually.

Tip When you download and upload your configuration file, the size of the file is reduced. If you download this configuration again, you will have more free memory available.

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Contents Model RC9500 User Guide FCC Compliancy Declaration of Conformity N V04ECRC9500DFU RC9500 Ver12.qxd 5/28/2004 1032 AM RC9500 Remote Control User Guide Automating Your Home Theater With The Marantz RC9500Table of Contents Introduction Marantz RC9500Battery IntroductionInstalling the Battery Pack Charging the RC9500 Using the Backlight Getting StartedActivating the RC9500 Turning on the Touch ScreenModes Navigating the RC9500Navigating the Devices Device Overview Navigating the Pages OverviewOther Navigation Using the Soft Buttons Using the Hard ButtonsSending commands Operating a DeviceSetup Pages To exit the InformationFirst Setup Changing the Time Format Setting Time and DateChanging the Time Changing the Date „ To Change the Day„ To Change the Month „ To Change the YearMode Menu So on, you have to switch to the appropriate modeAdjusting the Touch Screen Brightness To switch to another modeIntroduction Customizing your RC9500Cloning All Your Existing Remotes Congratulations Complex Operation? Macro or Help Tip Tap Copy without RC codes when it prompted. see Programming Help ListAny Button Performs Macros/Jumps Macro/Page Jump CapabilityMacros Perform Jumps to Any Device Macros Send Commands To Your System Macros Can Contain Delay and Beep Between StepsProgramming Macros & Page Jumps Customizing Your RC9500 You are now a Home Theater Automator Learning IR command ReferenceProgramming Touch Screen Buttons Programming The Device Buttons Device Action Programming the Hard Buttons per DeviceReference Labeling Buttons, Pages and Devices Labeling a ButtonReference Labeling a Device Labeling aAdding Devices Description for the Device Template„ Create New Device „ Copy Existing Device Device TemplateReference Creating a New Device Step by Step Copy Existing Device Deleting Buttons and Devices Deleting a ButtonDeleting a Device Moving Devices Adjusting Delays Programming MacrosMacro Page Notation DVDRecording a Macro to a Operation Button Step By Step Tap the Macro to Button button to proceed to the next stepRecording a Device Action Source or Input Switching Recording a Jump to a DeviceEditing Macros Creating and Editing Timers Adding a TimerActivating Timers Deleting a Timer Labeling a TimerEditing a Timer Set the Start Date Define the Repeat SettingsSet the Start Time Setting the Start Time or Stop Time Setting the Start DateTo change the Start Date Defining the Repeat Setting Defining the Start Action or Stop Action„ Daily „ Weekly Using the RC9500 with Radio Frequency Changing the IR / RF SettingsReference Software Choosing Another ChannelInternet Fun PC RequirementsMaintaining Your RC9500 Cleaning the RC9500Important Notice Troubleshooting General ProblemsProgramming Problems Recharging Problems Frequently Asked Questions How do I calibrate the Touch Screen? Overview of Symbols Overview of Symbols Specifications DisplayVolume IndexDSS ADD Operating Other Service and Support Service and SupportUpdates and New Products Memo Japan