Humax TV HDCl-2000 manual Trouble Shooting, No picture on TV set, Poor picture/sound quality

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13. Trouble Shooting

13. Trouble Shooting

13.1 Trouble Shooting

Before contacting your local service centre, please read the tips below carefully. If the problem persists after completing the following procedure, please contact your local product distributor or service centre for further instructions.

1.No message displayed on the front panel. (The product will not switch on.)

-Check the main power cable and make sure it is plugged into a suitable power outlet.

-Check that the mains supply is switched on.

-Check that the power switch is on at the rear of the product. (where applicable)

-Connect the power cable to a different power outlet.

2.No picture on TV set

-Make sure that the product is powered on and in operation mode. (Press the STANDBY button)

-Make sure that the AV cable is firmly connected to the TV.

-Make sure that the antenna cable is properly connected to the product.

-Make sure that the antenna setting in the menu is correct.

-Check the brightness level of the TV.

-Check if the channel is currently on air. Contact the broadcaster to ensure that the channel is running.

-Press the SOURCE button if the product is in external input mode.

3.Poor picture/sound quality

-Install the antenna in an obstacle-free place.

-Make sure there is no mobile phone or microwave oven near the product.

-Keep the power and the antenna cable for the satellite apart from each other.

-Check the signal levels and adjust your antenna if the level is too low. The signal level may be effected by weather conditions.

Note: If the antenna is covered with snow or the RF is weakened by heavy rain, the condition of the sound and picture may temporarily be poor. However, the poor sound and picture quality due to weather conditions cannot be accepted as a malfunction of product.

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•Check that your dish alignment is correct.

•Change the satellite dish for a larger one as this will increase the signal levels received.

•Replace the LNB with a lower noise factor in cases where the noise factor is too high.

•Replace the LNB with a new one in case it is damaged or out of order.

GB 75

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Contents Page Warranty Page Safety and Warning Safety Instructions and PrecautionsReplacement of Parts LIGHTNING, STORM, or not in USEContents Installation Software UpdateMenu Map Trouble Shooting Specification Glossary Service and SupportBefore Using the Product Package ContentsFront Panel P + ButtonConditional Access Inserting a CI with SmartcardUSB Host Rear Panel10.RS-232C Remote Control 17.V- / V+ 16.OKInformation Setup Using Hdmi ConnectorUsing DVI Connector When equipped with an A/V receiverWhen there is no A/V receiver available Using Component Cable Using Scart Cable Powering On Language Installation WizardSearch Channel NUMERIC0-9 buttons and press the OK Button Software Update TimeSwitching Channel Volume ControlBasic Operation Lip-SyncOption List ResolutionAudio Teletext SubtitleProgramme Information i- plate General InformationDetailed Programme Information All Channel List Channel ListList of all TV channels Deleting Channels Renaming ChannelsIncluding Channels in Favourite Group Configuring Menu Using Lock/UnlockFavourite List Satellite List Scramble ListEPG Using EPGEPG Main Channel List Reserving ProgrammesNUMERIC0-9 buttons Schedule List EPG TableModifying Schedule Find Programme Deleting ScheduleNew Reservation Choosing GenreSearch by Time Entering Programme NameSearch by Day of Week Search Result CI-Module SystemSystem Status TV Screen Format PictureDisplay Format Dolby Digital Scart SignalAV Control Startup-Channel Setting the Startup-ChannelStartup-Channel Parental Control SettingCensorship Classification Change Password Installation LockMenu Language Language SettingSubtitle Display Subtitle Font Time SettingGMT Offset Power On Power OffA/V Control Audio OutputDisplay Time Other SettingsOSD Transparency Edit Channels Edit ChannelsLocking/Unlocking Channels Moving ChannelsSelecting a Channel Group Select/Unselect All ChannelsEdit Favourite List Renaming Favourite GroupsSelecting Favourite Groups Moving Favourite ChannelsSelecting/Unselecting All Channels Adding/Removing Channels Search Channels InstallationFixed Antenna Satellite LNB Frequency22KHz Tone DiSEqC InputMotor Antenna Motor TypeMy Longitude My LatitudeEnable Channel search is available Disable Edit Satellite DataActivate Satellite Satellite LongitudeMotor Setting Transponder Motor DrivingContinuous Motor moves continuously Step Time Motor moves during specifiedStore Current Position Go to Stored PositionRecalculate Installer Menu Motor LimitLimit Position Set LimitReset Position TransponderFrequency PolarizationSymbol Rate TransmissionModulation PilotScrambled Type Network SearchChannel Type Search Result Smatv Automatic Search Smatv SearchStart/End Frequency Smatv Manual Search Automatic Update Manual UpdatePolarisation Default Setting Software Update OTA Over the AirMandatory Update Menu Map Trouble Shooting Trouble ShootingNo picture on TV set Poor picture/sound qualityRemote control does not operate No password information is givenCannot update new software No or poor soundError Message Error message Possible causes What to doSpecification Tuner & ChannelAudio/Video/Data In/Out Glossary OTA Over The Air SmartcardPdif Sony/Philips Digital Interface format TransponderService and Support Germany TelOpening Hours MailAustralia Tel Italy TelSweden Tel Finland Tel Opening Hours