Troubleshooting Guide

Sometimes a performance problem can be easily solved by checking seemingly apparent but often overlooked possibilities. Before arranging for service, check these items. It could save your time and money.

QUICK SERVICE CHECK LIST

PROBLEM

Doesn’tControlRemoteWork

ScreenOnBars

DistortedPicture

VerticallyRollsPicture

ColorNo

onReceptionPoorSome Channels

PictureWeak

inStreaksorLinesPicture

pictureinGhosts

BlurredPicture

PictureOK,SoundPoor

SoundOK,PicturePoor

SoundorPictureNo

markscolorDifferenton screen

LuminousorBlackpoint on Screen

POSSIBLE REMEDY

Try a new channel, if OK, then possible station trouble.

Is TV plugged in?

Power at outlet?

Is TV’s POWER button on?

Is antenna connected to terminal on the back of the set?

If outside antenna is being used, check for broken wire.

Check for local interference.

Turn off with POWER button and then turn it on after about a minute.

Adjust COLOR control.

Adjust CONTRAST & BRIGHT control.

Check batteries in Remote Control.

Move the TV away from the nearby appliances which have Magnetism.

Turn off using the POWER button, then turn it on again 30 minutes later or so.

Temperature around is too low.

Life of the Back Light is approximately 50,000 hours. Ask the Service Center to replace.

It is quality of the LCD Panel.

Closed Caption Problem	Possible Remedy

My TV is showing captions that are	You are watching a live broadcast and spelling errors made by the
misspelled.	closed captioning production company may pass through uncorrected. A
	prerecorded program will not show any misspelled words because of the
	normal time available for editing the captions.

My TV will not show the text in its entirety	Captions that are delayed a few seconds behind the actual dialogue are
or there is a delay of what is being said.	common for live broadcasts. Most captioning production companies can
	display a dialogue to a maximum of 220 words per minute. If a dialogue
	exceeds that rate, selective editing is used to insure that the captions
	remain up-to-date with the current TV screen dialogue.

My captions are scrambled with white boxes	Interference caused by building, power lines, thunderstorms, etc. may
on the TV screen.	cause scrambled or incomplete captions to appear.

My program guide listed a TV show as being	Broadcasters may at times use a time compression process to the actual
closed captioned but none of the captions	program so that additional advertising time can be given. Since the
were displayed.	decoder cannot read the compressed information, captions will be lost.

My prerecorded videotape does not show any	The videotape was either an illegal copy or the tape duplicating
captions. The tape box mentions it being	company accidentally left out the captioning signals during the copying
closed captioned.	process.

My TV screen shows a black box on certain	You are in the TEXT mode. Select CAPTION mode or CAPTION
channels.	[OFF].

The LCD panel is manufactured to provide many years of useful life. Occasionally a few non active pixels may appear as a tiny spec of color. This in not to be considered a defect in the LCD screen.

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F20LCTE-A specifications

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