Tandberg Data VXA-320 (VXA-3) Broken tape Flashing Off Green, Format recoverye Off, Tape pathf

Page 35

MONITORING THE LEDS

Table 3-1LED states (continued)

Operation

LED Pattern

LED #1

LED #2

LED #3

LED #4

Service Notification (continued)

Broken tape

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Flashing

 

Off

 

Flashing

Green

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Green/Amber

 

 

Green/Amber

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Format recoverye

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Off

 

Off

 

Flashing

Green

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Green/Amber

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Temperature too high in

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Off

 

Off

 

Off

Flashing

tape pathf

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Orange

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Boot Block Modeg

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Flashing

 

Flashing

 

Flashing

Flashing

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Green

 

Amber

 

Orange

Green

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Self Test

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Self-test running

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fast scrolling green

 

Off or Flashing

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Green

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Self-test passed

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Green

 

Green

 

Green

Off

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Self-test failedh

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Amber

 

Amber

 

Amber

Off

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Firmware Load

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Loading firmware

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Flashing

 

Flashing

 

Flashing

Orange

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Amber

 

Green

 

Amber

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Loading firmware

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Flashing

 

Flashing

 

Flashing

Orange

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Green/Amber

 

Green/Amber

 

Green/Amber

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

KEY: Flashing LEDs =

 

 

 

 

 

 

On =

Off =

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

aFor the power-on self-test, the LEDs scroll sequentially right to left then left to right in amber and green. LED 4 illuminates in red and green. When POST is completed, LED 4 is illuminated in green.

bWhen LED 2 is amber, hardware compression is enabled. When LED 2 is green, hardware compression is disabled.

cRetry the operation with another tape, making sure that the tape is not written in VXA-1 format. If the problem persists, try power cycling the tape drive to clear the error. If you cannot resolve the problem yourself, contact Tandberg Data Technical Support (see “Contacting Tandberg Data” on page iv). To capture a log of a problem, use VXATool, which is available as a free download from www.tandberg.com.

dYou may need to return the tape drive for service; contact Tandberg Data Technical Support. To get a log of the problem, use VXATool, which is available as a free download from www.tandberg.com.

eThe tape was written without a valid end-of-data mark, which often occurs if you power-down the tape drive while the tape drive was writing. The tape drive will perform a format recovery, which involves reading the data to determine where the end of data is located. This may take as long as 2 to 3 hours.

fRefer to “LED 4 is Flashing Orange” on page 26 for troubleshooting information.

gIf the tape drive is in Boot Block Mode, try power cycling the tape drive. If it remains in Boot Block Mode, load new firmware. VXA-320 firmware is available at www.tandberg.com.

hIf a self-test fails, clean the tape drive with a VXAtape cleaning cartridge. If the failure still occurs, try a new tape.

OCTOBER 2006

VXA-320 TAPE DRIVE

 

 

 

 

 

 

 

 

21

Page 34 Page 36
Image 35
Page 34 Page 36
Contents VXA-320 VXA-3 Tape Drive Product Manual433689-01 III To obtain technical support To order supplies and accessoriesTo return equipment for service RMA Request To obtain general informationSpecifications, standards, and terms HOW to USE this ManualFirst-time installation Operation, troubleshooting, maintenance, and serviceConventions Used in this Manual VXA-320 PublicationsStandards Publications Related PublicationsContents Service and Maintenance Glossary Index 433689-01 Figures Xii 1LED states 1Service Notification error recovery procedures21Shipping carton weights and dimensions Xiv Data storage FeaturesTape Drive Models and Interfaces Front Panel Components ComponentsScsi ID Jumper Block Scsi model only Used to set the Scsi ID Back Panel Components Internal Tape Drive5External tape drive back-panel components Back Panel Components External Tape Drive6Top-panel label Scsi tape drive Tape Drive Labels433689-01 Unpacking the Tape Drive InstallationInstalling the Tape Drive Before You Begin Installing the Internal Scsi Tape DriveTape drive Set the Scsi ID and connect the Scsi cable2SCSI ID settings Pin 433689-01 Side mounting 5Screw mounting configurations internal model6External Scsi tape drive back-panel components Installing the External Scsi Tape DriveInstall the Tape Drive 7Terminating the Scsi bus external model Checking the Installation Application instructs you to do so Integrating the Tape Drive1Internal tape drive front-panel components OperationMonitoring the Leds Service NotificationTape pathf Format recoverye OffBoot Block Modeg Broken tape Flashing Off GreenUnloading a Cartridge Using Vxatape CartridgesSetting the WRITE-PROTECT Switch Loading a CartridgeStoring the Cartridges Cleaning the Tape DriveDetermining When to Clean the Tape Drive LED 2 flashes green and amber Resetting the Tape DriveUsing a Cleaning Cartridge Other cleaning methods may void the tape drive’s warrantyTape Drive will not Accept a Cartridge TroubleshootingResolving Problems LED 4 is Flashing Orange Tape Drive will not Eject a Cartridge Suggested Recovery Procedure Service Notification LED Code AppearsFailure to communicate with the tape drive Backup Application is Reporting AN ErrorFailure by the tape drive to write or read data Backup Application configuration issuesPerforming a WRITE/READ Test Troubleshooting with VxatoolUpdating Firmware Capturing a Diagnostic LOG Getting Started Important First StepScsi BUS Information Gathering Troubleshooting Information for Technical SupportVXA-320 Tape Drive Information Operating System Information Backup Application InformationTape Drive Diagnostic Information 433689-01 Site atvprovides more information Service and MaintenanceReturning the Tape Drive for Service Upgrading Firmware Obtaining a Diagnostic ListingCommunication Interface Versus Command Protocol Communication Interface Command ProtocolScsi Communication Interface Scsi BUS PhasesMessage Hex Description Scsi Message SystemScsi Interface Requirements Internal Tape Drive Specification RequirementTerminator power Scsi Cable Requirements+MSG Scsi Connector Requirements+ATN +ACKMaximum length a Meters 39 feet b Connector typeScsi Terminator Requirements External Tape DriveCommand SET Scsi Command ProtocolReceive Sense key Hex Description Status BytesStatus byte Hex Description Sense KeysAborted Drive during Command or Data Out phaseData cartridge. The write operation is not performed Blank tape during a read, space, or locate operation433689-01 Data Capacities SpecificationsData Transfer Rates Performance SpecificationsRead and Write Specifications Tape Speed and Access Time Reliability SpecificationsSpecification Internal Tape Drive External Tape Drive Size and WeightPin Assignment Power SpecificationsPower Connector Pin Assignments DC Voltages Power ConsumptionPower +5 Volts +12 Volts Power Consumption Power averageAcoustic Noise Power SupplyEnvironmental Conditions for the Tape Drive Environmental SpecificationsInternal Tape Drive Operating Temperature and Humidity Point Temperatures Humidity External Tape Drive Operating Temperature and Humidity Particle Size Number of Particles Shock SpecificationsAir Flow/Cooling Requirements Particulate Contamination LimitsSwept sine applied during non-operationcand operatingd Vibration SpecificationsSpecification Vibration applied during shipping in original packagingMultipack 10 Internal Tape Drives Packaging and Shipping SpecificationsCarton Weight Dimensions Single Pack Shipping CartonsUnderwriters Laboratory Safety and Regulatory ComplianceTUV Product Service Packaging MaterialsCanadian Verification United States FCC Declaration of ConformityTaiwan European CommunityJapan Australia and NEW ZealandGlossary 433689-01 Glossary 433689-01 Glossary 433689-01 FCC Index52 to 56 to Scsi ID 56 to Index Product Manual

VXA-320 (VXA-3) specifications

Tandberg Data VXA-320 (VXA-3) is a sophisticated backup solution designed for businesses seeking reliable data storage and backup capabilities. It is part of the renowned VXA series, heralded for its innovative approach to data archiving and its robust performance in diverse operating environments.

One of the standout features of the VXA-320 is its impressive data transfer rate, which reaches up to 36 GB per hour. This capability significantly enhances backup speed, making it a suitable choice for organizations with extensive data storage needs. The device supports a native capacity of 160 GB per cartridge, which can be expanded to 320 GB when data is compressed. This dual-layer cartridge system ensures that users can efficiently manage large volumes of data without constantly needing to interchange tapes.

The VXA-320 employs the unique VXA tape format, characterized by its advanced error correction and data integrity features. This format minimizes data loss risks and ensures reliable restoration of information. Additionally, the VXA-3 incorporates a one-inch data path, allowing it to handle higher track counts and thereby achieve better storage density. This design improves the efficiency of data retrieval and archiving processes.

Another significant aspect of the VXA-320 is its compatibility with a myriad of operating systems and backup applications, making it a versatile addition to various IT infrastructures. Businesses can integrate the VXA-3 into existing systems without the need for extensive reconfiguration. This flexibility enhances its appeal to organizations looking for a straightforward backup solution.

The device also includes an intelligent tape management system that tracks the status of backup jobs and the usage of tapes. This feature facilitates easier management of the backup process and ensures users remain informed about the condition of their storage media.

Tandberg Data offers extensive support documentation and tools that facilitate straightforward operation of the VXA-320. Combined with reliable performance and innovative storage technologies, the VXA-320 (VXA-3) stands out as a robust solution for data protection needs. Overall, it represents an effective investment for businesses seeking dependable data backup and archiving solutions.
Top Page Image Contents