Sharp DV-HR300H, DV-HR350H operation manual 103

RESET button

Troubleshooting

Problem	Suggested Solution
Timer recording was set, but not executed.	• Was there a power failure while standing by for timer recording?
	• Is the HDD or DVD full? Erase unnecessary titles from the list.
	• Were you performing dubbing?
	• If you use the Recorder at a location with low temperature, the HDD may enter the preparation state. Set and
	leave power “ON” for a while before timer recording is performed.
	• Is the power cord unplugged from the AC outlet?
The timer recorded content stops in the middle of recording.	• Was the power plug unplugged, or was there a power failure, during timer recording?
	• Is the HDD or DVD full? Erase unnecessary titles from the list.
	• Recording will stop if a programme whose recording is forbidden begins in the middle of recording.
	• Clean the disc.
	• If there is a power failure or other power problem during recording to DVD-RW/R, recording will stop in the
	middle. If there is a power failure or other power problem during recording to HDD, that program will be lost.
The REC LIST (THUMBNAIL or TITLE LIST) is not displayed.	• The REC LIST cannot be displayed during Time Shift Viewing or Chasing Playback. Press the ■STOP/
	LIVE button, and return to live viewing.
	• If you use the Recorder at a location with low temperature, the HDD may enter the preparation state. Please
	wait a while.
	• There may be a problem with the HDD. Contact the nearest service centre approved by Sharp.
When a CD is recorded to MD using digital connection, the CD	• If the interval between CD tracks is short, the track numbers on the recorded MD may differ from the CD.
and MD do not have the same track numbers.

The Recorder makes a sound even when there is no operation. • If you do not operate the Recorder for a certain time while power is ON, you will hear the sound of the HDD

	operating. This is not a malfunction.
The Recorder heats up during use.	• When using this Recorder, the console cabinet may heat up, depending on the use environment. This is not a
	malfunction.
The Recorder makes a snapping sound when starting	• The Recorder may sometimes make a snapping sound when starting recording or playback if you have not
recording, playback or loading a disc.	operated it for a while or when loading a disc. This is the sound of the Recorder operating, and is not a
	malfunction.
A blinking “----” appears on the front display panel.	• The clock has not been set. Set the clock.

NOTE

•If this Recorder receives strong interference from strong external noise such as excessive static electricity, malfunction of power supply voltage caused by lightning during Recorder use or a wrong operation is sent to the Recorder, errors like the Recorder not accepting an operation may occur.

•Press RESET with a toothpick or other narrow rod-like object (nonmetal) when the Recorder does not operate properly even after the power has been turned off and then back on again.

•Since the clock, channel, timer recording programmes and other data in memory are also reset when RESET has been pressed, they must be set again.

•When the problem persists even after pressing RESET, unplug the power

cord and plug it again. If this does not solve the problem, contact the nearest service centre approved by Sharp.

The following conditions do not always denote trouble. Therefore, perform the checks described below before calling for service. If the problem cannot be corrected by the use of this guide, remove the main plugs from the wall socket, and contact the dealer or supplier from whom the unit was purchased in order to obtain service. Where this is not possible please visit our web-site www.sharp.co.uk/customersupport.

Customers without Internet access may telephone 08705 274277 during office hours (or (01) 6760648 if telephoning from Ireland),

Certain replacement parts and accessories may be obtained from our main parts distributor, who can be contacted on the following numbers:

WILLOW VALE ELECTRONICS LTD.:

0121 766 5414

In the unlikely event of this equipment requiring repair during the guarantee period, you will need to provide proof of the date of purchase to the repairing company. Please keep your invoice or receipt, which is supplied at the time of purchase.

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