Sylvania LD190552 owner manual Useful Tips, Troubleshooting Guide, Symptom Remedy

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USEFUL TIPS

Troubleshooting Guide

If the unit does not perform properly when operated as instructed in this manual, check the following chart and all connections once before calling for service.

Symptom

Remedy

		• Make sure the AC power cord is plugged in.
	No power	• Make sure that the AC outlet supplies the proper voltage, plug another electrical appliance into
			the AC outlet to ensure that AC outlet operates normally.
		• If a power failure occurs, unplug the AC power cord for 1 minute to allow the unit to reset itself.
	Control button's do not work.	• Press only one button at a time. Do NOT press more than one button at the same time.
		• Ensure that no buttons on the remote are depressed and move freely.
		• Check whether the connection of the antenna, cable receiver or satellite box is connected
			correctly.
		• Check whether all the cables to the unit are connected to the correct output jack of your device
	Power is ON but no screen image.		like BD / DVD recorder.
		• Make sure that the selected input mode is connected to the working input jack.
		• Check if your computer is NOT in sleep mode when the input mode of this unit is in PC mode.
			Tap any key on the keyboard to wake up your computer.
		• Check if the power is on.
		• Check if the correct input mode is selected.
		• Check whether all the cables to the unit are connected to the correct output jack of your device
			like BD / DVD recorder.
		• View other TV channels.The problem might be limited to the broadcasting station or weak signal
			strength.
		• Unplug the AC power cord and wait for about 1 minute, then plug the AC power cord and turn
	No picture or sound		on the unit again.
		•	Check whether the connection of the antenna, cable receiver or satellite box is connected
			correctly.
		• Make sure that the selected input mode is connected to the working input jack.
		• Check if your computer is NOT in sleep mode when the input mode of this unit is in PC mode.
			Tap any key on the keyboard to wake up your computer.
		•	Make sure that the sound is not muted. Press	MUTE so that the volume bar and current
			volume level will appear on the TV screen.
T		•	Make sure that the volume is NOT set to [0] or [Mute]. If so, use VOL. ▲/▼ to adjust the desired
			volume.
V	No color	•	View other TV channels.The problem might be limited to the broadcasting station.
		• Adjust [Color] in the main menu.
	Adjusted [Picture] or [Sound]	•	You must set [Home] in [Location]. ➠ p.24
	settings are not effective every time
	the unit is turned on.		Otherwise, the settings you adjusted will not be memorized after the unit goes into standby mode.
		• Electrical interference from nearby appliances may affect picture quality.
		• Adjust [Contrast] and [Brightness] in the main menu.
	Sound okay, picture poor	• View other TV channels.The problem might be limited to the broadcasting station or weak signal
			strength.
		• For the best picture quality, watch "High Definition" wide screen programs.
			If the HD content is not available, watch "Standard Definition" programs instead.
		• View other TV channels.The problem might be limited to the broadcasting station or weak signal
	Picture okay, sound poor		strength.
		• Check if the audio cable is connected in correctly.
	You see a distorted picture or hear	• You may be getting interference from electrical appliances, automobiles, motorcycles or fluorescent
			lights.
	an unusual sound.
		• Try moving the unit to another location to see if this is the cause of the problem.
	Ghosts, lines or streaks in picture	• Electrical interference from nearby appliances may affect picture quality.
		• View other TV channels.The problem might be limited to the broadcasting station.
	You see "noise" or "trash" on the	•	When the capabilities of the unit exceed the capabilities of the digital broadcasting, the signal will
	screen.		be increased to match the capabilities of the display of the unit.This may cause noise or trash.
	Different color marks on the TV	•	View other TV channels.The problem might be limited to the broadcasting station, missing data or
	screen		pixelation.
	You switch to a different input and	•	This unit will memorize the volume level froam the last time you adjusted it.
	the volume changes.	•	If the volume of the sound from another device is higher or lower, then the loudness will change.
	You switch to a different input and	• This unit will memorize the viewing mode from the last time you used the particular input modes.
	the screen size changes.