Dell W4200 manual Total Satisfaction Return Policy U.S. Only

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Total Satisfaction Return Policy (U.S. Only)

We value our relationship with you and want to make sure that you are satisfied with your purchases. That is why we offer a Total Satisfaction return policy for most products that you, the end-user customer, purchase directly from Dell. Under this policy, you may return to Dell products that you purchased directly from Dell for a credit or a refund of the purchase price paid, less shipping and handling and applicable return fees as follows:

New Hardware Products and Accessories: Unless you have a separate agreement with Dell, all hardware, accessories, peripherals, parts and unopened software still in its/their sealed package, excluding the products listed below, may be returned within twenty-one (21) days from the date on the packing slip or invoice.

Exclusions from the foregoing return policy:

New PowerEdge™, PowerConnect™, and PowerVault™ products (excluding PowerVault 160T tape libraries) may be returned within thirty (30) days from the date on the packing slip or invoice, except that new PowerEdge™ SC servers and n series products purchased from the Small and Medium Business Sales Division may only be returned within fourteen (14) days from the date on the packing slip or invoice.

Application software or an operating system that has been installed by Dell may not be returned unless you return the entire computer under the 21-day return policy, if applicable to your purchase (if not applicable to your purchase, you may not return application software or an operating system).

Non-defective third party and Dell-branded software, peripheral, electronics and accessory products (for example: televisions, printers, projectors, MP3 players, PDAs, battery chargers, un-preinstalled third party software, wireless cards/access points/routers), including but not limited to those sold by or through Dell's “Software & Peripherals” or “Electronics & Accessories” groups, may be returned within twenty-one (21) days from the date on the packing slip or invoice, but a fifteen percent (15%) return fee may be deducted from any refund or credit.

Dell EMC storage products, EMC-branded products, Unisys-branded products, PowerVault™ 160T tape libraries, enterprise software, non-Dell branded enterprise products, software and/or software licenses, or any non- Dell customized hardware and/or software product(s) may not be returned at any time.

Reconditioned or Refurbished Dell-Branded Hardware Products and Parts — All reconditioned or refurbished PowerEdge, PowerConnect, and PowerVault products may be returned within thirty (30) days from the date on the packing slip or invoice. All other reconditioned or refurbished Dell-branded hardware products and parts may be returned within fourteen (14) days of the date on the packing slip or invoice.

How to Return — To return products, e-mail or call Dell customer service to receive a Credit Return Authorization Number within the return policy period applicable to the product you want to return. You must obtain a Credit Return Authorization Number in order to return the product. See “Contacting Dell” or “Getting Help” in your customer documentation (or go to www.dell.com/us/en/gen/contact.htm) to find the appropriate contact information for obtaining customer assistance.

You must ship the products to Dell within five (5) days of the date that Dell issues the Credit Return Authorization Number. You must also return the products to Dell in their original packaging, in as-new condition along with any media, documentation, and all other items that were included in the original shipment, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment.

NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable media such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary, or personal information; lost or corrupted data; or damaged or lost removable media.

Product Information Guide

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Product Information GuidePage Product Information Guide Models W4200 September Contents Page Other Documents Payment Terms Orders Quotes Interest Terms and Conditions of SaleShipping Charges Taxes Title Risk of Loss Product Information Guide Applicable Law Not For Resale or Export Governing Law What is not covered by this limited warranty? What is covered by this limited warranty?Limited Warranties and Return Policy W . d e l l . c o m s u p p o r t . d e l l . c o mWhat do I do if I need warranty service? How long does this limited warranty last?What will Dell do? May I transfer the limited warranty? What if I purchased a service contract?How will you fix my product? Total Satisfaction Return Policy U.S. Only What is covered by this limited warranty? Consumers May I transfer the limited warranty? Dell Software and Peripherals Canada Only Total Satisfaction Return Policy Canada OnlyThird-Party Software and Peripherals Products Dell-Branded Peripheral ProductsProduct Information Guide Product Information Guide Antenna Lead in Wire Federal Communications Commission FCC Notice U.S. Only Regulatory NoticesIC Notice Canada Only Energy Star Emblem Energy Star ComplianceCanada North York, Ontario Contacting DellMexico Business A. Austin, TexasVirgin Islands Guide d’informations du produit Modèles W4200 Septembre Remarques, avis et précautionsRéglementation de la Commission fédérale des communications Règle de retour Satisfait ou remboursé Canada uniquementPage Frais d’expédition, taxes, titre et risque de perte Termes et conditions de vente pour les États-UnisGuide dinformations du produit Loi applicable et exportation ou revente interdite Limitation de responsabilitéGuide dinformations du produit Que couvre cette garantie limitée ? Garantie limitée et règle de retourQuelle est la durée de cette garantie limitée ? Que dois-je faire si j’ai besoin d’un service de garantie ?Quelles actions Dell met-il en œuvre ? Comment allez-vous réparer mon produit ? Que se passe-t-il si j’ai souscrit un contrat de service ?Puis-je transférer la garantie limitée ? Règle de retour Satisfait ou remboursé États-Unis uniquementQue couvre cette garantie limitée ? Quelle est la durée de cette garantie limitée ? Clients d’entreprises de taille moyenne, grands comptes Que se passe-t-il si j’ai souscrit un contrat de service ? Logiciels et périphériques Dell Canada uniquement Règle de retour Satisfait ou remboursé Canada uniquementProduits logiciels et périphériques de tiers Produits périphériques DellPrécaution Consignes de sécurité Guide dinformations du produit L l . c o m s u p p o r t . d e l l . c o m Réglementations Réglementation IC Canada uniquement Conformité Energy StarLogo Energy Star Contacter Dell Entreprises États-Unis Austin, TexasÎles Vierges États-Unis MexiqueGuía de información del producto Modelos W4200 Septiembre de Notas, avisos y advertenciasContenido Page Gastos de envío Impuestos Título Riesgo de pérdida Términos y condiciones de venta en EE.UUGarantías Servicio y soporte Limitación de responsabilidad Arbitraje vinculante Encabezados¿Qué cubre la garantía limitada? Garantías limitadas y política de devolución¿Qué no cubre la garantía limitada? ¿Qué puedo hacer si necesito servicio de garantía? ¿Cuánto tiempo dura la garantía limitada?¿Cómo actuará Dell? ¿Cómo repararán el producto? ¿Qué ocurre si he adquirido un contrato de servicio?¿Puedo transferir la garantía limitada? Política de devolución de satisfacción total sólo en EE.UU ¿Qué cubre la garantía limitada? Particulares ¿Cómo actuará Dell? Política de devolución de satisfacción total sólo en Canadá Periféricos y software de Dell sólo en Canadá Precaución Instrucciones de seguridadProductos de periféricos y software de terceros Productos periféricos de la marca DellGuía de información del producto Entrada de corriente a la antena Aviso de IC sólo en Canadá Avisos reglamentariosEmblema Energy Star Energy Star cumple los requisitosCanadá North York, Ontario Contactar con DellEmpresas EE.UU. Austin, TexasMéxico Islas Vírgenes de EE.UU70 Guía de información del producto