Dell W5001C manual Limited Warranties and Return Policy, What is covered by this limited warranty?

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Limited Warranties and Return Policy

Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, 1-year, 2-year, 3-year, or 4-year limited warranty depending on the product purchased. To determine which warranty came with your hardware product(s), see your packing slip or invoice. The following sections describe the limited warranties for the U.S., the limited warranties for Canada.

Limited Warranty for Dell-Branded Hardware Products (U.S. Only)

What is covered by this limited warranty?

This limited warranty covers defects in materials and workmanship in your—our end-user customer's—Dell-branded hardware products, including Dell-branded peripheral products.

What is not covered by this limited warranty?

This limited warranty does not cover:

Software, including the operating system and software added to the Dell-branded hardware products through our factory-integration system, third-party software, or the reloading of software

Non-Dell-branded and Solution Provider Direct products and accessories

Problems that result from:

External causes such as accident, abuse, misuse, or problems with electrical power

Servicing not authorized by Dell

Usage that is not in accordance with product instructions

Failure to follow the product instructions or failure to perform preventive maintenance

Problems caused by using accessories, parts, or components not supplied by Dell

Products with missing or altered Service Tags or serial numbers

Products for which Dell has not received payment

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD REFLECTED ON YOUR PACKING SLIP OR INVOICE. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.

WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

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Product Information Guide

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Contents Product Information Guide Models W3201C/W4201C/W5001C June Contents Page Terms and Conditions of Sale Other Documents Payment Terms Orders Quotes InterestShipping Charges Taxes Title Risk of Loss Warranties SoftwareChanged or Dis Product Service and Support Limitation of LiabilityReturn Policies Exchanges Binding Arbitration Applicable Law Not For Resale or Export Governing LawHeadings Limited Warranties and Return Policy What is covered by this limited warranty?What is not covered by this limited warranty? How long does this limited warranty last? What do I do if I need warranty service?What will Dell do? Aspx?c=us&l=en&s=genHow will you fix my product? What if I purchased a service contract?May I transfer the limited warranty? Total Satisfaction Return Policy U.S. Only What is covered by this limited warranty? Consumers May I transfer the limited warranty? Total Satisfaction Return Policy Canada Only Dell Software and Peripherals Canada OnlyThird-Party Software and Peripherals Products Dell-Branded Peripheral ProductsProduct Information Guide Product Information Guide Product Information Guide Federal Communications Commission FCC Notice U.S. Only Safety Lamp Disposal US onlyRegulatory Notices IC Notice Canada Only Guide d’informations du produit Remarques, avis et précautions Sommaire Page Garanties Termes et conditions de vente pour les États-UnisFrais d’expédition, taxes, titre et risque de perte Service et support LogicielsRègles de retour et échanges Produit modifié ou arrêtéTitres Limitation de responsabilitéLoi applicable et exportation ou revente interdite Arbitrage exécutoire Garantie limitée et règle de retourQue couvre cette garantie limitée ? Que dois-je faire si j’ai besoin d’un service de garantie ? Quelle est la durée de cette garantie limitée ?Support technique Service clientèle Quelles actions Dell met-il en œuvre ?Que se passe-t-il si j’ai souscrit un contrat de service ? Comment allez-vous réparer mon produit ?Règle de retour Satisfait ou remboursé États-Unis uniquement Puis-je transférer la garantie limitée ?Que couvre cette garantie limitée ? Quelle est la durée de cette garantie limitée ? Canada uniquement Que se passe-t-il si j’ai souscrit un contrat de service ? Règle de retour Satisfait ou remboursé Canada uniquement Logiciels et périphériques Dell Canada uniquementProduits logiciels et périphériques de tiers Produits périphériques DellPrécaution Consignes de sécurité Guide dinformations du produit Électrodes de mise à la terre du système électrique Réglementations Sécurité Elimination des lampes Pour les US seulementRéglementation IC Canada uniquement Guía de información del producto Notas, avisos y advertencias Contenido Page Garantías Términos y condiciones de venta en EE.UUGastos de envío Impuestos Título Riesgo de pérdida Servicio y soporte Limitación de responsabilidad Encabezados Arbitraje vinculante¿Qué no cubre la garantía limitada? Garantías limitadas y política de devolución¿Qué cubre la garantía limitada? ¿Cómo actuará Dell? ¿Cuánto tiempo dura la garantía limitada?¿Qué puedo hacer si necesito servicio de garantía? ¿Puedo transferir la garantía limitada? ¿Qué ocurre si he adquirido un contrato de servicio?¿Cómo repararán el producto? Política de devolución de satisfacción total sólo en EE.UU ¿Qué cubre la garantía limitada? Particulares ¿Cómo actuará Dell? Política de devolución de satisfacción total sólo en Canadá Productos periféricos de la marca Dell Periféricos y software de Dell sólo en CanadáProductos de periféricos y software de terceros Precaución Instrucciones de seguridad Guía de información del producto Entrada de corriente a la antena Avisos reglamentarios Seguridad Eliminación de la lámpara sólo para los EE.UUAviso de IC sólo en Canadá