Polycom HDX Systems manual Changing the Way Calls Are Answered, Temporarily Refusing Calls

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CHANGING THE WAY CALLS ARE ANSWERED

Changing the Way Calls Are Answered

Your system administrator may have configured the system to let you choose the way incoming calls are handled.

Temporarily Refusing Calls

If you do not wish to be disturbed by calls, you can refuse incoming calls with the Do Not Disturb feature. Callers hear a busy signal and you receive no notification about incoming calls. You can, however, make outgoing calls.

To temporarily refuse incoming calls:

1.On the Place a Call screen, select in the lower right corner of the screen.

2.Select On to set Do Not Disturb.

While the system is not accepting calls, you see in the lower right corner of the screen. This setting stays in effect until you change it.

Setting your status to I am Available or I am Busy on the contact list home screen changes the Do Not Disturb icon status on the Place a Call screen, if it is displayed there. Likewise, changing the Do Not Disturb icon on the Place a Call screen changes your status on the contact list home screen.

Answering Calls Automatically

Depending on your system configuration, you can specify whether to answer calls automatically or to have the system announce incoming calls and wait for you to answer manually.

Automatically answering calls is convenient, but it can create security issues. An unexpected caller could interrupt a meeting in progress or look at equipment and notes left in an empty room.

To prevent incoming callers from overhearing a conversation not intended for them, you can choose to mute all automatically answered calls.

To automatically answer calls:

1.Select System from the Place a Call screen.

2.Select User Settings from the System screen.

3.If you want to automatically answer incoming point-to-point calls, scroll to Auto Answer Point-to-Point Video, press on the remote control and select Yes.

© Polycom, Inc.

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Contents User’s Guide Patent Information Trademark InformationContents Using Microsoft LCS Features with Video Calls User’s Guide Using the Remote Control Calling by Entering a Name or Number Calling and AnsweringAnswering a Video Call Placing a Video CallTo place a call from the Recent Calls screen To place a call using the Speed Dial or Contacts listCalling from the Recent Calls List Calling from the Contacts or Speed Dial ListTo hang up from a call Ending a Video CallCalling from the Directory To place a call from the directoryFrom… You can call… By dialing… Types of Calls You Can MakeAdding a Video Call to an Audio-only Call Placing Audio-only Calls and Adding Audio-only SitesPlacing an Audio-only Call Adding an Audio-only Call to a Video CallTo hang up from an audio-only call Selecting and Adjusting a Camera or Other Video SourceControlling What You See Ending an Audio-only CallTo view your near-site presets Setting and Using Camera PresetsTo adjust a camera using the remote control To move the camera to a presetTo see the video in the full screen Switching Between Full Screen Video and the Home ScreenTo store a preset To delete all presetsEnabling Dual Monitor Emulation To enable Dual Monitor EmulationTo show, move, or turn off the PIP during a call Specifying When to Display the PIPTo specify when to display the PIP Showing, Moving, and Turning Off the PIPMuting the Microphone Adjusting VolumeTo adjust the volume Controlling What You HearTo install the People+Content IP application on a computer Showing ContentShowing Content from a Computer Showing Content with People+Content IPTo stop showing content To start showing contentResolution Refresh rates Hz Before the call begins Showing Content from a Document Camera, VCR, or DVD PlayerTo stop showing content with People On Content Showing Content with People On ContentTo show content with People On Content Select People On ContentSearching the Directory Working with Directory EntriesTo add a single-site entry to the directory Adding, Editing, and Deleting Directory EntriesTo add a multiple-site entry to the directory To create a new group Categorizing Directory EntriesTo edit an entry To delete an entryTo manually refresh global directory entries Refreshing Global Directory EntriesTo delete a group To assign an entry to a groupHosted by… Lets you include… Supports these calls… Including Multiple Sites in CallsAbout Multipoint Calls Placing a Multipoint CallTo configure a meeting password Supplying a Password for Bridge CallsTo place a cascaded multipoint call About Multipoint Viewing Modes Setting DescriptionSystems with See this Hosted by… Allows chair control if… Using Chair Control for Multipoint CallsControlling How the System Answers Multipoint Calls Select this… To do this…View Site Click Place a CallIf you You can do this… By selecting… Are… Release ChairTo temporarily refuse incoming calls Temporarily Refusing CallsChanging the Way Calls Are Answered Answering Calls AutomaticallyTo mute automatically answered calls Muting Automatically Answered CallsTo add or remove LCS contacts for the Polycom HDX system Using Microsoft LCS Features with Video CallsAdding and Removing Microsoft LCS Contacts Viewing Microsoft LCS Contact StatusAllowing the Far Site to Control Your Camera Displaying the Far Site’s Name When the Call ConnectsHearing Audio Confirmation When You Dial Customizing Your WorkspaceTo enable audio confirmation Adjusting for Room LightingTo turn backlight compensation on