Panasonic PV DR2714 Limited Warranty Coverage, Product Parts Labor Service Contact Number

Limited Warranty

PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF MATSUSHITA ELECTRIC CORPORATION OF AMERICA One Panasonic Way Secaucus, New Jersey 07094

PANASONIC SALES COMPANY, DIVISION OF MATSUSHITA ELECTRIC OF PUERTO RICO, INC.,

AVE. 65 de Infantería, Km. 9.5 San Gabriel Industrial Park, Carolina, Puerto Rico 00985

Panasonic/Quasar Video Products

Limited Warranty

Limited Warranty Coverage

If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor.

Product	Parts	Labor	Service	Contact Number
	One (1) Year (except CCD	Ninety (90) Days
Camcorder	Image Sensor)		Carry-In or Mail-In	1-800-211-PANA(7262)
	CCD Image Sensor - 6 (Six)	Ninety (90) Days
	Months
DVD/VCR Deck,	One (1) Year	Ninety (90) Days	Carry-In or Mail-In	1-800-211-PANA(7262)
A/V Mixer
TV/VCR, TV/DVD,	One (1) Year (except CRT)	Ninety (90) Days	Carry-In: 21Ǝ CRT and Smaller
TV/DVD/VCR	CRT - Two (2) Years	Ninety (90) Days	In-Home or Carry-In: 22Ǝ CRT	1-800-211-PANA(7262)
Combination			and Larger
TV/HDR	One (1) Year (except CRT)	Ninety (90) Days	In-Home or Carry-In	1-888-843-9788
Combination	CRT - Two (2) Years	Ninety (90) Days
Rechargeable
Batteries	Ten (10) Days	Not Applicable	Carry-In or Mail-In	1-800-211-PANA(7262)
(in exchange for
defective item)
Tape
(in exchange for	Five (5) Days	Not Applicable	Carry-In or Mail-In	1-800-211-PANA(7262)
defective item)
Memory Cards
(in exchange for	Ninety (90) Days	Not Applicable	Carry-In or Mail-In	1-800-211-PANA(7262)
defective item)

During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period, there will be no charge for parts. You must carry-in or mail-in your product or arrange for in-home service, as applicable, during the warranty period.

If non-rechargeable batteries are included, they are not warranted. This warranty only applies to products purchased and serviced in the United States or Puerto Rico. This warranty is extended only to the original purchaser of a new product which was not sold “as is”. A purchase receipt or other proof of the original purchase date is required for warranty service.

Carry-In, Mail-in or In-Home Service

For Carry-In, Mail-In or In-Home Service (as applicable) in the United States call toll free contact number listed above or visit Panasonic Web Site: http://www.panasonic.com

For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)-768-2910.

In-Home service, if applicable, requires clear, complete and easy access to the product by the authorized servicer and does not include removal or re-installation of an installed product. It is possible that certain in-home repairs will not be completed in-home, but will require that the product, or parts of the product, be removed for shop diagnosis and/or repair and then returned.

Limited Warranty Limits And Exclusions

This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage, nor does it cover markings or retained images on the picture tube resulting from viewing fixed images (including, among other things, letterbox pictures on standard 4:3 screen TV’s, or non-expanded standard 4:3 pictures on wide screen TV’s, or onscreen data in a stationary and fixed location). The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power

line surge, lightning damage, modification, or commercial use (such as in a hotel, office, restaurant, or other business), rental use of the product, service by anyone other than a Factory Servicenter or other Authorized Servicer, or damage that is attributable to acts of God.

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	For assistance, please call : 1-800-211-PANA(7262) or, contact us via the web at:http://www.panasonic.com/contactinfo