VII. Audit Process

“Thank you for your recent purchase of Sony→ media. We are pleased to announce that your purchases of eligible professional and data media from this authorized Sony Professional Media Dealer have been submitted on your behalf. To view your sales history, click on Account Summary. If you have any questions, please contact the Sony Rewarding Recording→ Headquarters at 866-322-7749.”

Sony Authorized Dealer Participants

•Claims for Authorized Dealer Participants are received via file feed by the 10th of each calendar month on to MECs FTP site

•If Files are not received, MEC will contact Sony to contact dealer

•Dealer Sales Files are processed within 48-72 hours of receipt (dependent upon receipt from Dealer). Except in the instance of the addition of a new dealer, the first time feed will take approximately three weeks for the sales to be processed.

•Records matched to existing account numbers in the database will have claims applied to the account

•Records not matching any existing records in the database are considered new accounts and are automatically enrolled (see Enrollment Process above)

•Claims on the Dealer Sales Files are assumed to be valid and are not subject to system validation checks

•Authorized Dealer Participants can also claim sales as Online Participants (see procedures above)

Sony Direct Sales File (DSF) Participants

Sony Direct Sales File (DSF) is a compiled listing of all Sony direct eligible sales that occurred for a particular month.

•Claims for DSF Participants are received via file feed on to MECs FTP site

•The DSF is processed after Sony reviews and approves the kickout file and appends the roll-up guide usually on or before the 10th calendar day of each month (see Monthly Processing for details about this process)

•Accounts appearing on the kickout file are approved/denied by Sony to receive Rewarding Recording® Dollars

•Records matched to existing Master or Stand Alone account numbers in the database will have claims applied to that account

•Records identified as Ship-to accounts have purchase information appended to the existing Master or Stand Alone account indicated on the roll up guide

•Records not matching any existing records in the database that are approved by Sony are considered new accounts and are automatically enrolled (see Enrollment Process above)

•Claims on the DSF are assumed to be valid and are not subject to system validation checks

•Authorized DSF Participants can also claim sales as Online Participants (see procedures above)

•MEC to provide e-mail notification to Sony that DSF files has been successfully loaded.

Promo Codes

•All participants are eligible for additional Rewarding Recording® Dollars, merchandise or any other items determined by Sony when claiming selected products using a predetermined “promo code” when placing a claim

•Dealer Files and DSF can also indicate a promo code on the file feeds for any eligible product on the file

The audit process is outlined below for each type of program participant: