Initial Technology Recorder manual Contact Position, Mail, Phone

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a. Files should be named as follows:

[MONTH][DEALER NAME].xml/txt, where [MONTH] is the long version of the month name (January, February, etc)

E.Process:

a.Sony approved dealers transmit files to MEC via FTP or e-mail. The files are processed within 48-72 hours of receipt.

b.If there is a net new account on the file, the account is automatically enrolled into the database and sent the Welcome Dealer e-mail.

c.Rewarding Recording® Dollars are posted to existing accounts for eligible purchases in the Rewarding Recording® program

d.Promo codes (if applicable) can be appended to the end of each promo- eligible line item

F.Contact Information:

The dealer may contact the following Meridian Account Manager for support:

CONTACT

POSITION

Amy Moore

Account Manager

E-MAIL

amym@meridinet.com

PHONE

314-592-3528

Direct Sale File (DSF) – APPENDIX II and III

The DSF multi-step process is described in detail below:

oSony transmits the DSF file to MEC via FTP (see login information and payout in Appendix III).

DSF account numbers are always ten (10) digits in length

oThe DSF is compared against the existing Roll-up Guide (see layout in

Appendix IV) and when completed generates the Kickout File.

The Kickout File identifies net new customers in the DSF that do not occur in the Roll-up Guide

oMEC sends Sony the Kickout file and Sony approves/declines net new accounts.

Accounts that are approved are added to the Roll-up Guide and indicated as “NO” in the omit/hide column on the Roll-up Guide. Sony also provides an e-mail address and appropriate contact information for each net new DSF account.

Accounts that are not approved to participate by Sony are indicated as “YES” in the omit/hide column on the Roll-up Guide

Sony also indicates whether or not a net new account is a Stand Alone, Master or Ship-to account (see example below)

A Stand Alone account is an account with a single physical location and receives all Rewarding Recording® Dollars associated with that account number. In this case, the account number in the “Master” field and “Ship-to/Location” field is equal and only occurs once in each column of the Roll-up Guide.

A Master account is an account with multiple physical locations that receives all Rewarding Recording® Dollars for itself and all physical locations. A Master account number may occur many times throughout the Roll-Up Guide.

A Ship-to account is an account that “rolls up” to a Master account. A Ship-to account does not receive any Rewarding Recording® Dollars, however, any purchases associated with a Ship-to account is allocated to the Master account number in the Roll-up Guide.

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Contents Program Requirements Overview Purpose of Document Mail Blasts IV. Enrollment Process Mail Samples AppendixVI. Claiming Process Participant Level TypesPage VII. Audit Process General File Information VIII.Monthly File Processing/LayoutsContact Position MailPhone Electronic Fulfillment IX. Award RedemptionProfessional Product Fulfillment Gift Cards and Apparel FulfillmentPage For all TVs and Memory Sticks ship to For any product shipped in errorFor Consumer Products ship to For any product lost in transitCondition Sony Gift Card Reward Return/Damaged Product is shipped toCondition Sony Apparel Return/Damaged XI. ReportingLOG OFF XIII.Tax Processing XIV.Team Member Information Sony Rewarding Recording TeamFTP File Sample Layout and Description DSF File ROW Field Description Size Constraints DSF File Sample Layout and DescriptionROLL-UP Guide File Sample Layout and Description Processing Order File Sample LayoutSubject Mail Sample LayoutsPage Be sure to print or save this e-mail for future reference Condition Forgot Password E-mail Condition Pending Claim Status Reminder E-mailCondition Pending Check Redemption Reminder E-mail Condition Check Redemption Status E-mail Subject Rewarding Recording Account Termination Notice