VIZIO 60HZ E SERIES User Manual
Troubleshooting Guide
If the TV fails to operate, or the performance changes dramatically, check the display in accordance with the following instructions. Remember to check the peripherals to pinpoint the source of the problem. If the display still fails to perform as expected, contact the VIZIO for assistance by calling
or e-mail us at techsupport@vizio.com.
Problem
No power.
No sound.
If the screen is black.
Power is ON but no screen image.
Wrong or abnormal colors appear.
Control buttons do not work.
Remote Control does not work.
There appears to be image quality issues.
Solution
Make sure the power button is ON (VIZIO Logo glows white). Make sure AC power cord is securely connected to the AC socket.
Plug another electrical device (like a radio) to the power outlet to verify that the outlet is supplying power.
Press the Volume + (Up) key on the remote control
Check to see if the MUTE symbol is displayed in the lower corner of the screen. Press MUTE on the remote so that MUTE disappears from the screen
Check your audio settings. If TV input is selected, audio may be set to SAP, or speakers are set to off.
If external devices are selected input, check the audio connections.
Make sure the power button is ON (VIZIO Logo glows white). Press the INPUT button on the TV or the Remote.
Check the input connections.
Make sure any cable attached to the TV is connected to the correct output from a
Adjust brightness, contrast or backlight. Check Input settings.
Check Color and tint settings in Picture Menu. Reset Picture settings.
Component Input: If any colors (red, or blue) are missing, check the video cables to make sure they are securely connected.
PC Input: If any colors (red, green, or blue) are missing, check the video cable to make sure it is securely connected.
Press only one button at a time.
Make sure batteries are inserted correctly
Batteries could be weak.
Make sure you have selected TV on the remote.
For best image quality, view HD wide screen programs where possible. If HD content is not available view “Standard Definition” from a digital source. Standard, analog TV will always be noticeably inferior to HD because your digital flat panel TV has video that is many times better than old TV’s and so you can see interference and deficiencies you did not know you had.
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Version 3/17/2010 | www.VIZIO.com |