Dish Network 176779, 922 SlingLoaded manual Troubleshooting, Message Numbers

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Troubleshooting

TROUBLESHOOTING

Message Numbers

Message	Possible Reason(s)	What to Do
Number
		Check the coaxial cables and their connections
		to and from the multi-dish switch. Make sure that
		all required cables are in place, and check that
		all cable connections are tight and dry (for
		outdoor cables). Run the Check Switch test, as
	There may be a problem with the	follows:
001		1. Press MENU on your remote control or the
	multi-dish switch.	receiver’s front panel.
		2. Select the Settings tile, and then scroll down
		to Point Dish.
		3. Access the Point Dish screen and select
		Check Switch to run the test.
		If this does not work, call the Customer Service
		Center at 1-800-333-DISH (3474) for help.
		• Note the local weather conditions. Remove
		any snow or other debris which may have
		collected on the satellite dish. Make sure that
		the satellite dish has a clear line of sight to the
	Heavy rain, snow, or cloud cover	satellite. Check whether branches or leaves
		have grown into the line of sight of the dish.
002	may be interfering with satellite
		• Make sure that the satellite dish is aimed at
	signal transmission, or there may
	be other interference.	the satellite. Check the strength of the signal
		using the Point Dish screen (select the
		Settings tile and scroll down to Point Dish).
		Consult with your installer in order to re-aim
		the dish, if necessary, to obtain the strongest
		possible signal.
		• Make sure the system uses RG-6 coaxial
		cable; if not, contact your dealer or installer.
		• Check the dish-to-receiver cable run length. If
		your system is labeled DISH Pro, the cable
		can be as much as 200 feet in length. Check
	The wrong type of coaxial cable	the coaxial cables and their connections to
		and from the multi-dish switch. Make sure that
	may be used in the system, or the	all required cables are in place, and check
003, 004	total run length of cable may be	that all cable connections are tight and dry
	too long. There may also be a	(for outdoor cables and connections). If this
	problem with the multi-dish	does not work, run the Check Switch test, as
	switch.	follows:
		1. Press MENU on your remote control or the
		receiver’s front panel.
		2. Select the Settings tile, and then scroll
		down to Point Dish.
		3. Access the Point Dish screen and select
		Check Switch to run the test.

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