Dish Network 922 SlingLoaded Forgot password for Parental Controls, Parental Controls issues

Page 18

Getting More Help

Troubleshooting

-Press the SEARCH button (SAT lights up).

-Press the VOL+ button (SAT lights up)

-Press the STOP button (SAT lights up, then un-link tone is heard).

-Go back to Step 6 and repeat to re-link your remote control.

Forgot password for Parental Controls

1.If you have forgotten your existing password, you must call 1-800-333- 3474 (DISH) with your Receiver CA ID number to get more assistance. Locate the Receiver ID number by selecting SYSTEM INFO on the front panel, or alternately, by pressing MENU twice. You can also view detailed information by selecting the Settings tile, scrolling down, and then selecting System Info. Write down the Receiver ID number (after the letter R and before the dash).

2.To reset your password, press MENU to access the Main Menu, select the Settings tile, then select Parental Controls, and then choose the Edit Password option. When prompted for your old password, you must re-enter your existing password before you can enter and confirm a new password. If you have forgotten your existing password, see the preceding Step 1.

Parental Controls issues

1.If you have set up parental controls (for example, blocking programs according to their ratings), but the programs are not being blocked, then you may not have locked your ViP922 receiver. See the topics for Parental Controls in the on-screen Manual under the Help tile.

2.If you have forgotten your password and therefore cannot unlock your receiver, then see Forgot password for Parental Controls.

Program Guide issues

1.If you try to display future programs in the Electronic Program Guide (EPG), but are unable to find the program schedule you are looking for, then first try scrolling the guide out far into the future until a guide- information update is triggered. You may also try displaying the Program Guide again later. By that time, periodic updates to the guide information may show the programs for the times you want.

2.The Program Guide can display only programs that have not yet ended. The Guide cannot display a time or day earlier than the present.

10

Page 17 Page 19
Image 18
Page 17 Page 19
Contents Page For Your Safety Safety Important Safety Instructions Important Safety Instructions Important Safety Instructions Example of Antenna GroundingProper Care of Your Equipment Safety Getting More Help Finding More Information Troubleshooting Message Numbers005 Getting More Help 078 Signal loss on all channels Signal loss on one or some channelsMissing Over-The-Air channels optional module Remote is not working Forgot password for Parental Controls Parental Controls issuesProgram Guide issues Timer issues Events not recordingNetwork connectivity issues Events disappearing from Recordings listCaller ID issues Telephone issuesGetting More Help Appendix If You Need Assistance What the Warranty CoversWhat the Warranty Does Not Cover AppendixLimited Warranty Legal LimitationsDish Network’s Exchange Program LITTLETON, CO Appendix Billing Policies Payments for Services Fees Transactional Fees Type of Fee Page Appendix Cancellation of Service Appendix Residential Customer Agree Leased EquipmentAppendix General Staying Legal Agreement on Internet Usage via Your Receiver Staying LegalTelephone Communication Compliance Information Statement Signal Strength Present at the TelevisionConnecting to an Over-the-Air Antenna FCC ComplianceAppendix Index Recordings Iii
Top Page Image Contents