Dish Network 922 SlingLoaded, 176779 manual 078

Getting More Help

Troubleshooting

Message	Possible Reason(s)	What to Do
Number
		If your setup includes a multi-dish switch, then
	You may have tried to close an	run the Check Switch test, as follows:
		1. Press MENU on your remote control or the
059	installation menu without having	receiver’s front panel.
	performed the Check Switch test	2. Select the Settings tile, scroll down, and then
	on the Point Dish screen.	select Point Dish.
		3. Access the Point Dish screen and select
		Check Switch to run the test.
		• Make sure that you have selected the option
		for the correct satellite on the Point Dish
	You may have aimed the satellite	screen (select the Settings tile, scroll down,
		and select Point Dish).
060	dish at one satellite, but selected
		• Make sure that the cable(s) for the satellite
	the option for another satellite on
	the Point Dish screen.	that you have selected is connected to the
		LNBF that receives signals from that satellite.
		Contact your installer to re-aim the satellite
		dish, if necessary, at the correct satellite(s).
	The receiver is downloading	It is very important for the receiver to get the
061		latest software to function properly. The satellite
	current software.	download may take several minutes. Do not
		disturb or unplug the receiver during this time.
	The receiver gives you three	Wait a few minutes and then try again to enter
		the password.
	chances to enter the correct
		Note: The “time out” feature is designed to
074	password. If you fail to do so, the
		prevent someone from trying password after
	receiver “times out” and will not
	allow you to try again for several	password until he or she happens to guess the
		right one and then gains unauthorized access to
	minutes.
		the receiver.
		Connect the receiver to an active telephone line
		or broadband Internet connection. Make sure
	You may not have connected the	that the telephone line or Internet connection to
		which you connect the receiver is working
078,	receiver to an active telephone	properly.
	line or broadband Internet	Note: To order Pay-Per-View programs, you
079, 080	connection, or the telephone line	must keep each receiver connected to an active
	or Internet connection may be	telephone line or broadband Internet
	defective.	connection. The receiver uses the telephone line
		to make toll-free calls (when the phone is not in
		use) or the Internet connection to send purchase
		information to DISH Network.
093	You may have selected the Reset	If you want to reset the receiver to its factory
		default settings, select Yes. If you do not want to
	to Factory Defaults option.
		reset the receiver to factory defaults, select No.

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