Getting More Help
Troubleshooting
Remote is not working
1.Verify the batteries are installed according to the diagram inside the remote control’s battery compartment.
2.Try changing the batteries in the remote control. Batteries should all be of the same type (for example, alkaline or lithium) and size.
3.Confirm your remote is in the correct mode for the device you want to control. For example, to control your satellite receiver, press the SAT mode button on the remote before the function you want performed.
4.Make sure you are using the correct remote control provided for your ViP922 receiver. These remotes use radio frequency (RF) signals to operate your ViP922 receiver. Other equipment is usually controlled using infrared (IR) light signals. If you have programmed the remote to control your equipment in other device modes, then the remote control must have a clear line of sight to the front of these other devices.
5.Check that the remote control antenna is hand tightened onto the back panel connector on your ViP922 receiver. The small antenna should not be touching other cables, connectors, or equipment. Adjusting this antenna to point straight up usually attains the best performance. When linking a remote, hold it within a couple of feet of this remote antenna.
6.Verify you have linked your remote control to your ViP922 receiver. Touch POWER on the receiver on the front panel to activate the capacitive controls, then select SYSTEM INFO. With the System Info screen displayed, any linked remote control(s) should be listed on the
7.If your remote still doesn’t work, select
8.If your remote is not listed or cannot be
-Access the System Info screen, as in Step 6 above
-Press and hold down the SAT button for a few seconds until all the
-Press the RECALL and 0 (number zero) buttons at the same time (SAT lights up), and then release them.
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