Dish Network 176779, 922 SlingLoaded manual Billing Policies Payments for Services Fees

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J. Promotional Offers and Items. If a third party, such as an independent DISH Network retailer, integrator or private cable operator, offered you a promotional offer or item in connection with your subscription to the Services, such third party is wholly responsible for fulfilling such promotional offer or providing such promotional item, and DISH Network is not in any way responsible for such fulfillment.

2.BILLING POLICIES; PAYMENTS FOR SERVICES; FEES

A. Payments. You agree to pay all amounts billed for Services, as well as all taxes, fees and other charges, if any, that are now or may in the future be assessed in connection with any Services you receive from us, and any other charges due and owing to us. State and local taxes or reimbursement charges for gross earnings taxes imposed on satellite providers for transmission of programming in some states may apply. Unless you prepay for a multi-month subscription to Services or prepay for all Services as required by your participation in a Pre-Pay Promotion, we will bill you monthly in advance for most Services and in arrears for other Services such as pay-per-view ordered by you or anyone who uses your Equipment, whether with or without your permission, until you cancel your Services. Multi-month subscription customers and Pre-Pay Promotion customers will be billed based on your pre-pay period (multi- month subscriptions) or monthly (Pre-Pay Promotion customers), and must make all payments in advance of the due date on your bill in order to continue receiving your Services; you must also pre-pay for all other Services, such as pay-per-view, ordered by you or anyone who uses your Equipment, whether with or without your permission.

B. Billing Policies. Your bills will show the total amount due, the payment due date, payments, credits, purchases and other charges to your account. You may submit your payment by mail, on our website, through our AutoPay program, by calling a DISH Network customer service representative, or by any other means that we designate. Partial payments will be applied first to the oldest outstanding bill. You must make your payment regardless of whether you receive a bill. We do not assume the risk of undelivered mail. If you send checks or money orders marked with a designation such as "payment in full," we can accept them without waiving any of our rights, including without limitation, our rights to collect any other amounts owed by you, notwithstanding your characterization of such payment. DISH Network does not extend credit to our customers, and the Late Payment Fee (as detailed in Section 2(D)) is not interest, a credit service charge or a finance charge. Certain fees and charges may apply in certain circumstances to your payment for the Services, including without limitation, those set forth in Section 2(D).

C. Alterations to Payment Terms. If you pay for a monthly subscription (other than a Pre-Pay Promotion) and your account is past due on more than one occasion, we may require that you pay for all Services and Equipment before you receive them, and you will be deemed to be receiving your Service under a Pre-Pay Promotion, at which point, all terms and conditions of such Pre-Pay Promotion will apply to you. If you paid for a multi-month subscription to any Services and your account is past due for any amount, we may convert your multi-month subscription to a monthly subscription, and we will first apply the amount you paid for your multi- month subscription to any past due amounts and then to any obligations you incur in the future.

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Contents Page For Your Safety Safety Important Safety Instructions Important Safety Instructions Example of Antenna Grounding Important Safety InstructionsProper Care of Your Equipment Safety Getting More Help Finding More Information Message Numbers Troubleshooting005 Getting More Help 078 Signal loss on one or some channels Signal loss on all channelsMissing Over-The-Air channels optional module Remote is not working Program Guide issues Forgot password for Parental ControlsParental Controls issues Events not recording Timer issuesEvents disappearing from Recordings list Network connectivity issuesTelephone issues Caller ID issuesGetting More Help Appendix What the Warranty Does Not Cover What the Warranty CoversIf You Need Assistance AppendixLegal Limitations Limited WarrantyDish Network’s Exchange Program LITTLETON, CO Appendix Billing Policies Payments for Services Fees Transactional Fees Type of Fee Page Appendix Cancellation of Service Appendix Leased Equipment Residential Customer AgreeAppendix General Staying Legal Staying Legal Agreement on Internet Usage via Your ReceiverTelephone Communication Connecting to an Over-the-Air Antenna Signal Strength Present at the TelevisionCompliance Information Statement FCC ComplianceAppendix Index Recordings Iii